Advantage Toyota Valley Stream

First service experience Works a rapidly and on time schedule, excellent customer service experience. Waiting was great timing. Definitely would recommend family and friends t Works a rapidly and on time schedule, excellent customer service experience. Waiting was great timing. Definitely would recommend family and friends to Valleystream advance Toyota More

Good Service The Service was prompt, professional, and as promised. Jeffrey Merlo is a caring, professional, and communicates well. My appointment was prompt and The Service was prompt, professional, and as promised. Jeffrey Merlo is a caring, professional, and communicates well. My appointment was prompt and service was completed in 3 hours. Thank you More

My experience Very professional and courteous, relaxing environment time almost passed quickly. Nothing else to say, nothing else to say, nothing else to say, waste Very professional and courteous, relaxing environment time almost passed quickly. Nothing else to say, nothing else to say, nothing else to say, waste of time More

Positive with second service advisor. I felt that the problems regarding my car were understood when I spoke with Mr. Tracey Bolden. He listened, did not try to talk over me and gave me cl I felt that the problems regarding my car were understood when I spoke with Mr. Tracey Bolden. He listened, did not try to talk over me and gave me clear information regarding the repairs of the CD player in my car. He kept me up to date on the activities done on my car. I understood why my problem couldn’t be taken care of the same day. I am willing, mainly because of his calm attitude, to return at a later time,to get the problem repaired. Listening to the customer, is number one to client relationship. Mr Bolden clearly understands this. I have to say, Mr. Bolden was not the first person I saw at Toyota that day and the first gentleman should be glad that I do not remember his name. I tried to explain to him the situation with my CD player and he led me on a wild goose chase to the parts department and back when he could have just looked at my history. He cut me off when I talked to him and I felt dismissed as if I didn’t know what I was saying. More

My Awesome Experience at Advantage Toyota My experience at Advantage Toyota is my best car buying experience to date. The sales staff was simply awesome... they walk us through the process wit My experience at Advantage Toyota is my best car buying experience to date. The sales staff was simply awesome... they walk us through the process with respect, making sure we understood everything and all our options. From the time we walked into the dealership, until we were given the keys and left, we felt like we were the most important people in the building. Just a wonderful experience. I have no hesitation recommending my friends and family. More

One stop shop for all my needs for my Toyota. Friendly staff, and keep you up to date with SMS messages when your car is being serviced. for all my needs for my Toyota. Friendly staff, and keep you up to date with SMS messages when your car is being serviced. More

great, fast and easy Mike was so helpful with what we needed. He told us to be on our toes regarding our battery and just in general very informative. Great guy working fo Mike was so helpful with what we needed. He told us to be on our toes regarding our battery and just in general very informative. Great guy working for a great company. More

Awesome job Thank you for your quick service, I was out of there a little over 30 minutes. Everyone was so very welcoming and willing to help. Thank you for your quick service, I was out of there a little over 30 minutes. Everyone was so very welcoming and willing to help. More

Service & Sales Last week my sister recently bought a Rav4 from Advantage. High marks go out to the entire crew who handled the sale, insurance paperwork and financi Last week my sister recently bought a Rav4 from Advantage. High marks go out to the entire crew who handled the sale, insurance paperwork and financing. This was truly an honest, no nonsense experience from start to finish. Kudos to Fernando (sales manager), Chris (salesman), Grisella (insurance) and Frank (finance). I would recommend this dealership to anyone, without reservation. This week I brought my Venza in because my lower front splash shield was loose. Michael Taichong (the service rep) was extremely courteous and personable. Again, high marks for the service personnel who did an excellent job from start to finish More

Informative Since I brought the car there was a light that was never on and it bothered me, I asked around but to no avail. Today Jeffery Merlo explain it to me a Since I brought the car there was a light that was never on and it bothered me, I asked around but to no avail. Today Jeffery Merlo explain it to me and it was an eye opening. More