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Advantage Toyota Valley Stream
Valley Stream, NY
4,675 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck -
Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit.
We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai.
Enjoy satellite tunes and down piping hot coffee or tea while you're here.
We have your wheels and we have your back!
Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,675 reviews
May 25, 2017
Rudeness is not good business practice. ZERO STARS It took a year and a call to Toyota Corporate for them to even service the warranty repair on my car. Offered additional service to the tune of $1000+ It took a year and a call to Toyota Corporate for them to even service the warranty repair on my car. Offered additional service to the tune of $1000+ that I wish I never agreed to, because they caused another $1600 worth of repairs. Of course, they aren't taking responsibility for it, but it's related to the original "repair" work. Their phones never work. Although, I've seen Andy drop customer calls into his already-full voicemail. I ONLY get a call back if I call Toyota corporate, and even they tell me it's up to the independently owned dealer to fix a problem they caused. It's been 2 weeks and no response other than "we'll fix it... For $1600". Rude, dismissive, fleecing tricksters. More
by DISAdvantage
May 07, 2017
Great job Robert Michael Tracy Bobby helped me get the finance worked out for the Toyota Camry that I bought. He went out of his way to make sure that I got the car on the same da Bobby helped me get the finance worked out for the Toyota Camry that I bought. He went out of his way to make sure that I got the car on the same day. This meant that he had to work through all the nuances of the paper work, several hours past the closing time. I can’t thank him enough for ensuring me a smooth ride home, given that I had to travel to New Jersey on that night. Thank you very much Bobby for all your help. More
by Praveen
Employees Worked With
Robert Michael Tracy, Marty Goldberg, Andrew Zammitto, Wayne Wilson
May 03, 2017
Undelivered promises - bait and switch tactics We paid for extended warranty $1500 and were told if we didn't use it we would be reimbursed. After the warranty expired we never received the reimbur We paid for extended warranty $1500 and were told if we didn't use it we would be reimbursed. After the warranty expired we never received the reimbursement that was promised after contacting them numerous times. They never returned our calls and every time we came in to their dealership we were told we didn't have the proper documents with us. When my wife presented the proper paperwork a few days later the managers said it was too late and refund to talk with us further about the situation. A complete ripoff scheme Advantage Toyota Scion of Valley Stream New York adds to the end of each deal. Advantage Toyota is hoping customers will forget after several years so that they can keep the extended warranty fees. In our case they ignored us long enough to avoid More
by jp4415
Employees Worked With
Managers
May 01, 2017
Great guys I worked with Mostafa Zaghloul did a really great job with me to finance 2 vehicles I've purchased here. He's helped me tremendously with making it possible with my Mostafa Zaghloul did a really great job with me to finance 2 vehicles I've purchased here. He's helped me tremendously with making it possible with my credit to be able to get the trucks I wanted. He went out of his way to make my deals and payments happen!! A really great guy. Femi Osewa and Mike Abramov has also made my purchasing experience easy and very fun. A great team of guys they are to work with. More
by vicnvic5600
May 01, 2017
Mostafa Zaghloul is the worst finance manager ever Finance Manager Mostafa Zaghloul is the reason I will never buy a car from this dealership or any Toyota dealership again , He showed no class and wa Finance Manager Mostafa Zaghloul is the reason I will never buy a car from this dealership or any Toyota dealership again , He showed no class and was extremely disrespectful , He talked down to us like we were dirt and as if we were wasting his time. We ended up buying a car from Nissan , I really think dealerships should vet their employees thoroughly before hiring them More
by TJ
Employees Worked With
Mostafa Zaghloul
April 30, 2017
prices way too high I am not crazy about the service , They were kind of rude. I was ignored for about 15 minutes , till i was asked by a manager if I needed help , then I am not crazy about the service , They were kind of rude. I was ignored for about 15 minutes , till i was asked by a manager if I needed help , then they walked away when I said i was browsing More
by joeybeamers
Employees Worked With
not sure the name
April 26, 2017
!!E.X.C.E.L.L.E.N.T!! Mr. Corey GONZALEZ, HELPED A LOT !! COREY GONZALEZ, Where to even begin, he was amazing, took care of me and my family. Would I come back here OF COURSE, not only to buy a car but to han COREY GONZALEZ, Where to even begin, he was amazing, took care of me and my family. Would I come back here OF COURSE, not only to buy a car but to hang out with this gentleman. I bought a car from him. Came clean, Full with a tank of gas. He's a family man, respectable New Yorker. HONESTLY NEXT TIME I GO BACK THERE, I KNOW THEY USUALLY HAVE EMPLOYEE OF THE MONTH, I HOPE TO SEE EMPLOYEE OF THE YEAR FOR MR. GONZALEZ. This dealership was fully equipped with everything, coffee, a beautiful mall in it's backyard, great "sales team", "service team", "greeters". All cars you just want to take home. Really nice here, definitely makes this place feel like home. More
by giiio
Employees Worked With
Basil Rabie, Corey Gonzalez
April 26, 2017
A+++++ for Corey Gonzalez Corey Gonzalez really helped me out in choosing the best and most reasonable car for me. Everything was a smooth and easy process. I even got the car Corey Gonzalez really helped me out in choosing the best and most reasonable car for me. Everything was a smooth and easy process. I even got the car I wanted that was all the way in Pennsylvania. Corey went there himself to make sure he picked up my car and dealt with everything before I got to the dealership to make sure it was a fast yet pleasant process. I would recommend this dealership for anyone who is looking for a Toyota and make sure you ask for Corey Gonzalez!! A+++++++++++++++++++ More
by Anjlid28
Employees Worked With
Corey Gonzalez
April 25, 2017
Responsive, honored warranty The service adviser provided very attentive service. The service experience from start to finish was quick and efficient. He updated me several times The service adviser provided very attentive service. The service experience from start to finish was quick and efficient. He updated me several times throughout the process. More
by Yarisowner
Employees Worked With
Randal
April 22, 2017
New Toyota lease - great experience I spent the last week visiting dealerships and trying to get all the things I wanted in a car at a price that worked for me. It was quite a process bu I spent the last week visiting dealerships and trying to get all the things I wanted in a car at a price that worked for me. It was quite a process but, throughout, Amber worked hard to get me the things I was asking for. In the end, I left with a new RAV4 at the right price. Thanks so much for all your help Amber!! Frank the business manager was also wonderful and extremely helpful and straightforward. More
by Jennynov
