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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,016 Reviews
Call Service Center (516) 887-8600

3,016 Reviews of Advantage Toyota Valley Stream - Service Center

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January 01, 2023

At least this time I didn’t wait 3-4 hours for the service. it was much faster which I appreciated More

by NATALIEZUCKER
Service Time
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bamba
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Jan 04, 2023 -

Advantage Toyota Valley Stream responded

Thank you so much for taking the time to leave us such a positive review, Natalie! We appreciate your kind feedback for our efficient team at Advantage Toyota. We'll be here for you whenever you may need us next.

January 01, 2023

Excellent Service and Customer Experience , get your car washed while you’re at it, can’t ask for more! More

by ZORYD1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your generous feedback and sharing your recommendation with others! We appreciate your 5-star rating for our team at Advantage Toyota. We will be here to assist with any of your future car needs!

January 01, 2023

I very happy with you guys and I love my car works great, I will recommend a friend More

by gbienaime11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Advantage Toyota Valley Stream responded

We are pleased to hear that we could help with the best possible services for your vehicle. Thank you for your generous words, and we look forward to serving you and your friend in the future.

December 31, 2022

Was not acuartley told. how long it would take for vehicle to be repaired, I wasn't offered a loaner vehicle and my roof has several spots of black grease on it and my roof More

by gregoryspann62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Advantage Toyota Valley Stream responded

Gregory, we apologize for any delay in service which may have led to your frustration. Please feel free to give us a call so we can speak to you directly and better understand your situation. Thanks, and we look forward to hearing from you.

Jan 05, 2023 -

gregoryspann62 responded

Thanks and i appreciate ur response good day Greg Spann

December 31, 2022

The dealership was very friendly and professional. I didn’t have to wait to long and the service was good. More

by AMY_MAHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Advantage Toyota Valley Stream responded

We're grateful for the 5-stars, Amy. We strive to provide excellent and efficient service to all our customers. We are glad that we could work together and provide a great experience!

December 29, 2022

Thank you so much. This was my first time so looking forward to seeing how it goes. More

by SHAFU.AL2009
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Advantage Toyota Valley Stream responded

Thank you for this wonderful review! We are glad that we could provide a great 1st experience, and we look forward to continuing to provide you with excellent service.

December 29, 2022

Did a good job. Thank you guys. Was easy drop and pickup. Good Luck, Happy New Year 2023 More

by saulcalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your kind review, Saulcalle! We're so glad to hear that it was an easy experience for you when you dropped off and picked up your car. We hope you have a wonderful New Year.

December 29, 2022

Andy is always informative and patient. He gives you options when it comes to what’s wrong with your car and how much it will cost. The waiting process is not bad. More

by DALRYMPLESTACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to write us this review! We are pleased to hear that Andy continues to provide friendly, knowledgeable and communicative service to our customers. We appreciate this feedback and look forward to working together again in the future!

December 29, 2022

Very prompt response from service advisor even though I didn’t have an appointment. Excellent customer service.⭐️⭐️⭐️⭐️⭐️ More

by Valmickie Bissoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Advantage Toyota Valley Stream responded

We're grateful for the 5-stars, Valmickie. We strive to provide excellent and efficient service to all our customers. We are glad that we could work together and provide a great experience!

December 27, 2022

I went in to have my inspection done and my windows checked because I’m hearing wind coming in the car but I don’t think they really checked the windows although they claimed they did I’m still hearing More

by iramlall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see the employee I worked with
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Dec 29, 2022 -

Advantage Toyota Valley Stream responded

I ramlall, we regret to read your review as this is not typical feedback for Advantage Toyota. We strive to provide all our customers with the best service possible, no matter what they may need. Please do not hesitate to come back in so we can help fix anything you need.

Dec 29, 2022 -

iramlall responded

Thanks for your timely response however that is why I allocated a day to come in and have the issue fixed in the first place because I thought you guys would resolve the issue. However, it wasn’t resolved and now I have to take another day off work to come in for the exact same issue. Which is double the time to fix one problem that could have been resolved from the get go. So during my second visit for the same issue, am I going to have to wait online again? Who’s compensating me for my time? I expected better from you guys, how can I be certain the issue will be resolved during my second visit?

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