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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,069 Reviews
Call Service Center (516) 887-8600

3,069 Reviews of Advantage Toyota Valley Stream - Service Center

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February 15, 2023

i bought new car . just three days to put on road. car have very crancky grinder noise on right side. left car their for over 5 hours. nothing got fixced same things go More

by djrockras
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Cobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to review our business, djrockras. We apologize that the experience was not up to your expectations. We are always looking for ways to improve and would be happy to look into this further. Please don't hesitate to reach out to us with any further feedback or questions. Thank you for choosing Advantage Toyota.

February 15, 2023

Very happy with the service I got in and out thank you name Michael Oconnor More

by MOE1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Advantage Toyota Valley Stream responded

Thank you so much for your kind words, Moe)! We are delighted to hear that you were satisfied with our services. We appreciate your patronage.

February 13, 2023

Fast, good , clean, comfortable waiting room, allows you space to do other work. Friendly and courteous. More

by FKATZFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 13, 2023

Very professional. They got me in and out just like they said they would.. It was a pleasant experience. More

by 123BICHONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 12, 2023

Service was excellent and the advisor was courteous and followed through on my requests. I am pleased with the service More

by CHARM_ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Advantage Toyota Valley Stream responded

Charm, thank you for your positive review and for taking the time to share your experience with us. We are delighted that your experience was excellent and that our advisor was courteous and followed through on your requests. Your satisfaction is important to us, and we appreciate your feedback. Thank you again for your kind words.

February 12, 2023

I appreciate their good service . They take care their each customer. All over their service is excellent More

by mdaminhaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your kind words about Advantage Toyota. We strive to ensure that every customer is taken care of and we are delighted to hear that we were able to do that for you. We appreciate your support!

February 10, 2023

My appointment was at 7am, I needed a state inspection. Travis explained the procedure and he told me the price. To my surprise, I was out in less than an hour. More

by bballmom911@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 09, 2023

It took approximately 5 hours to get 5 things done . That too long to wait More

by OPENBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
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Feb 13, 2023 -

Advantage Toyota Valley Stream responded

We are disheartened to read your review as this is not typical feedback for Advantage Toyota. We strive to provide everyone with the best service possible, no matter what they may need. We apologize for your frustration over the wait and we will use your feedback to improve in the future. We hope to see you again so we can show you the 5-star worthy experience we are known for.

February 09, 2023

I have always been satisfied with the service at Toyota. Andy tells me what has been done and what needs to be done on the next visit. More

by redcorbarb6226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Advantage Toyota Valley Stream responded

Redcorbarb6226, thank you for taking your time to leave us this wonderful review! We are so happy to hear we have been able to provide you with our top tier services as we strive to ensure all our guests receive exactly what they need. We appreciate your kind words for Andy and we will be sure to pass along the message. Please do not hesitate to reach out should you need any assistance in the future!

February 07, 2023

Good service long wait time. Good customer service and friendly staff. Would recommend to family and friends. More

by DGIETSCHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star review. We are thrilled to hear that you had a positive experience with our customer service and friendly staff. We apologize for the long wait time and will look into ways to reduce wait times in the future. Thank you for your recommendation to family and friends!

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