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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,033 Reviews
Call Service Center (516) 887-8600

3,033 Reviews of Advantage Toyota Valley Stream - Service Center

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September 04, 2022

T h e s e r v i c e w a s fast & efficient. More

by crdice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Toussaint
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Advantage Toyota Valley Stream responded

Thank you for this great review! We are proud to provide exceptional service and are happy to hear you had a positive experience!

Sep 06, 2022 -

crdice responded

ok

September 03, 2022

Celine is just wonderful. She is such a pleasure. She should be promoted. I love that she makes me feel like I am a VIP. More

by triciafiguero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Advantage Toyota Valley Stream responded

Tricia, thank you for your glowing feedback and 5-star rating! We are delighted to hear your experience with Celine was so great as we strive to provide all our customers with excellent service. We appreciate your kind words and we will be sure to pass along the message. We hope you will keep us in mind should you need any assistance in the future!

September 02, 2022

Celine was extremely professional and friendly and was accessible for questions. The service staff was also courteous. More

by nichole224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Advantage Toyota Valley Stream responded

Nichole, thank you for your wonderful feedback and 5-star rating! We are delighted to hear Celine was able to help you out so much and we will be sure to pass along your kind words. Please do not hesitate to reach out should you need any assistance in the future!

September 02, 2022

Who deals with me that's very bad experience when I have warranty they dealing good after that's they try to charge extra and I have still problems my vehicle. More

by SAALIKJAMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Cobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
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Sep 02, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your feedback. We aim to provide an exceptional experience for all of our customers. We're sorry we may have missed the mark with your visit. Please reach out to us at wecare@aagny.net to let us know how we can do better.

September 01, 2022

The overall service was a 5 star but the wait time was thumbs down. You should not have to wait 2 1/2 hours for an inspection. More

by C.Villano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Advantage Toyota Valley Stream responded

We are happy to see that the Advantage Toyota team was able to provide a great experience. We will take this feedback to make improvements for the future. Have a great day!

August 31, 2022

No car wash available at this location. Charged a lot for wheel alignment and put a note that I've requested, whereas their rep recommended it... More

by MANNONOV Dzhamshed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Akin Dixon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2022 -

Advantage Toyota Valley Stream responded

We appreciate you taking the time to leave us this feedback. We strive to provide exceptional service to all our customers. We apologize if we may have dropped the ball during your recent visit, please reach out to us at wecare@aagny.net to discuss this further.

August 28, 2022

Excellent customer service even though we had to wait longer than usual for car. Recommend others without hesitation. More

by rinkuchakraborty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iman
Report | Print
Aug 30, 2022 -

Advantage Toyota Valley Stream responded

Rinkuchakraborty, thank you for your wonderful review and recommendation! We are delighted to hear we were able to help you out so much. Please do not hesitate to reach out should you need any assistance in the future!

August 28, 2022

At, hillside Toyota I have free oil change, but I prefer pay ,cause you guys are amazing 👏. More

by yvescherilus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Advantage Toyota Valley Stream responded

Yvescherilus, thank you for your kind feedback and 5-star rating! We are glad to hear your experience with us was so wonderful as we work hard to ensure all our customers are well taken care of. Please do not hesitate to reach out for any assistance you may need in the future!

August 27, 2022

Once again the service team at Advantage Toyota has proven to be an attentive, caring group of individuals providing a same day appointment, required emergency repairs when a tire needed replacement an More

by michaeljboro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
Report | Print
Aug 29, 2022 -

Advantage Toyota Valley Stream responded

Michael, thank you for your wonderful feedback and 5-star rating! We are delighted to hear your experience with us went so well as we strive to provide all our customers with a great service experience. We appreciate your kind words for Nick and Akin and we will be sure to pass along the message. Please do not hesitate to reach out should you need any assistance in the future!

August 27, 2022

Fast service. Clean room. Like usual. Will return for a next service when it will be scheduled More

by SVV_NYC3676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
Report | Print
Aug 29, 2022 -

Advantage Toyota Valley Stream responded

SVV_NYC3676, thank you for your great feedback and 5-star rating! We are happy to hear we were able to help you out so much as we strive to provide everyone with excellent service. Please do not hesitate to reach out should you need any assistance in the future!

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