Advantage Toyota Valley Stream - Service Center

Reliable courteous knowledgeable kind reasonable This company is knowledgeable of the business they run. Employees are on point. company is knowledgeable of the business they run. Employees are on point. More

Fast, polite, organized. Went in for regular maintenance. They somehow knew my tires weren't aligned before I gave them my keys. Went in for regular maintenance. They somehow knew my tires weren't aligned before I gave them my keys. More

Was told 2 hours n took there rude home but never told I had to find a way back , so I had to pay 20 dollars for a Uber , cat wasn’t fine for 7 hours n still broken everyone rude in that Toyota, , especiall had to find a way back , so I had to pay 20 dollars for a Uber , cat wasn’t fine for 7 hours n still broken everyone rude in that Toyota, , especially Allen who signed me in , horrible experience More

The Servicing Department is run incredibly efficiently. I was in and out for a 10,000-mile servicing in a little over an hour. The Service Department representative is very professional & cordial. Great ex I was in and out for a 10,000-mile servicing in a little over an hour. The Service Department representative is very professional & cordial. Great experience! More

Very good service staff being a person with a handicap. Excellent every time I go. Excellent every time I go. More

My appointment was at 8:40AM, And I didn’t receive my car back until 2:40 PM got no work done on my car because the technician that previously worked on my car is working on another car.. So my car was sitti back until 2:40 PM got no work done on my car because the technician that previously worked on my car is working on another car.. So my car was sitting in the dealership all morning until noon without giving me any update that my car wasn’t being worked on that day.. The service advisor then told me he will call me the next day which didn’t happened, to schedule me with the same technician working on my car. How is it my car been sitting all day without me being updated. Now I have to reschedule and miss another day of work to sit in the dealership all day or wait to heard no update. Advantage Toyota Valley Stream need better communication between Service advisor and customers cause it should be no way I have schedule appointment my car cannot be seen. More

I was suggested to change a tire and pay $300+ when I could actually pay $25 to fix it, which I did. Shame on you guys! You never miss an opportunity. You scammed me on rotors and had me pay $1500 to cha could actually pay $25 to fix it, which I did. Shame on you guys! You never miss an opportunity. You scammed me on rotors and had me pay $1500 to change all rotors (with brakes) within the first 5 year of purchase of a brand-new car. Shame on you guys! you don't miss any opportunity to s..w customers over. Bye for ever!! More

4 hours mi car in Toyota’s shop and nobody do not nothing in my car and I decided take my car without fix the problem . in my car and I decided take my car without fix the problem . More

The service exceeded my expectation. My Service representative, Margi, was extremely professional and explained everything very clearly. My Service representative, Margi, was extremely professional and explained everything very clearly. More

Upon my arrival I was met by Celine who has been my advisor from the start. I was there for the NYS inspection, but she also had the usual full service done since I had already used 4 of the 5 free se advisor from the start. I was there for the NYS inspection, but she also had the usual full service done since I had already used 4 of the 5 free services and my 5th was going to expire in a week. That was something I was not aware of so her following my account saved me a bundle of money. Now that is the mark of an excellent service advisor who truly cares about the customer. She’s the BEST !!!! More