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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,034 Reviews

3,034 Reviews of Advantage Toyota Valley Stream - Service Center

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June 30, 2022

I had a great experience with the service department. When I made my appointment I was told that I would have to leave my car until 4pm. My appointment was for 8:40 am , but for the effeciency of your s More

by CLEVREID
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your glowing review! We strive to provide efficient service, in hopes of making the service appointment as stress-free as possible for our clients. We are thrilled knowing that you had such a positive experience, and we hope to work with you again!

June 28, 2022

Not free car wash for my new car by Toyota service, not change oil after 5000 ml More

by MIRKONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Advantage Toyota Valley Stream responded

Thanks for your honest feedback and 4-star rating. We will be here to assist wit any of your future car needs.

June 27, 2022

Very easily accessible. friendly staff who communicates with you once job is done. Could be faster in term of turn around time for. So it’s More

by ASBHOORASINGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Advantage Toyota Valley Stream responded

ASBHOORASINGH, thank you for your great review. We work hard to ensure all our customers are provided with the best service possible. We appreciate your feedback and will use it to improve in the future. Please do not hesitate to reach out for any assistance you may need in the future.

June 26, 2022

so I'm a bit confused. I often receive coupons in the mail, but when I have a $400+ service visit, none of the coupons you send are valid? The team does do a great job More

by KDDRAY1
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Advantage Toyota Valley Stream responded

KDDRAY1, we appreciate your kind words about our team and we apologize for the miscommunication. If you would like to speak more directly about your experience, please contact us at wecare@aagny.net. We would like to clear up any concerns you may have.

June 24, 2022

the service personnel were very good but i have to contact you because a strange message has appeared on my dash that says NO MESSAGE no speedometer reading and no mileage information More

by EILEENTANTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 28, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your review, Eileen! We are thrilled hearing your experience with our service department was exceptional. If you have any questions regarding your service, please reach out to us at wecare@aagny.com.

June 24, 2022

Me gusta el trato que recibo cada vez que llevo mi vehículo. Excelente servicio. Gracias More

by lilyannette88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Advantage Toyota Valley Stream responded

Gracias por su revisión de cinco estrellas. El equipo de Advantage Toyota está encantado de poder servirle tan bien.

June 22, 2022

The reason I buy at Advantage is their service Dept and Andy and Celine Zollinger. More

by michaeldonnarumma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Advantage Toyota Valley Stream responded

We are grateful for this wonderful review! We're so thrilled to hear that our service department and our team members have been able to provide exceptional service and exceed any expectations! We look forward to doing business again soon!

June 21, 2022

My car Feels a lot better driving after maintenance at Advantage Toyota. Pleasant and friendly staff. Great waiting room. More

by ROVINMANGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

We are so grateful for your kind words. Thank you for sharing your review with us and the community.

June 20, 2022

Pulled right in. Mgr checked his paperwork. He gave me a time to return for pick up. Vehicle was ready at proper time (a car wash, as in past oil changes would have b More

by LRUDENSKY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

We are grateful for this 5-star review! We're glad we've been able to gain you as a loyal customer and provide excellent service. We look forward to doing business again!

June 19, 2022

Car still rides rough after I was told they test drive it and didn’t experience what I was talking about. I also asked for new wiper blades and didn’t get it that either. More

by NAVINASHRAMDYAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can’t remember
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

NAVINASHRAMDYAL, we regret to read your review as this is not typical feedback for Advantage Toyota. We apologize for the miscommunication and would like to talk more about your experience. Please do not hesitate to reach out to us at wecare@aagny.net so we can clear up any concerns you may have.

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