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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,071 Reviews
Call Service Center (516) 887-8600

3,071 Reviews of Advantage Toyota Valley Stream - Service Center

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July 10, 2022

Andy in the service department was very helpful and friendly. He got my tire fixed quickly. He went above and beyond to help me. More

by DBPURPLEPRINCESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2022 -

Advantage Toyota Valley Stream responded

Thank you for the 5-star review and kind words. We pride ourselves on good, quality work in a timely manner and we're glad to know that this was reflected in your experience with Andy. We're glad to know that you have been able to count on us to provide a great service and look forward to working with you again in the future!

July 09, 2022

Was given an appointment for oil change. Arrived to appointment and was told my appointment was canceled with no call or notification. More

by fbenavides1973
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Xavier Ascencio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
Angelina Parag
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2022 -

Advantage Toyota Valley Stream responded

Fbenavides1973, we regret to read your review as this is not typical feedback for Advantage Toyota. We apologize for the miscommunication and if you would like to speak to someone about your experience, please contact us at wecare@aagny.net. We would like to clear up any concerns you may have.

July 08, 2022

Andy is an excellent service advisor. He took care of every thing that needed to be done. More

by august1354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Advantage Toyota Valley Stream responded

August, thank you for your great feedback and 5-star rating! We are delighted to hear you experience with Andy went so well and we will be sure to pass along your kind words. Feel free to reach out should you need any assistance in the future!

July 07, 2022

I love my car, and I’m enjoying it, it comfortable, it’s convenient for me this place service too, quickly More

by Guerdens01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
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Jul 11, 2022 -

Advantage Toyota Valley Stream responded

Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope for the opportunity to work with you again!

July 07, 2022

Slow and overly expensive. I paid for an alignment after I was told the tires were no good and needed replacing. I am not convinced they even did the alignment. More

by dnuts1111
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Dussap
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July 07, 2022

Very satisfied with the staff and service at Advantage Toyota, always professional, knowledgeable and friendly experience. Comfortable waiting area for servicing my vehicle also. More

by JOROSNYC65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Advantage Toyota Valley Stream responded

JOROSNYC65, thank you for your great feedback and 5-star rating! We appreciate your kind words as we strive to provide our customers with the best experience possible, no matter the job. Please do not hesitate to reach out for any assistance you may need in the future!

July 07, 2022

You guys are the best! !!!! William is excellent!!!!! Excellent - Fabulous - Awesome - Impressive - Incredible - Fantastic - Amazing More

by DBF533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Advantage Toyota Valley Stream responded

DBF533, thank you for your glowing feedback and 5-star rating! We are so happy to hear you loved your experience with William and we will be sure to pass along your kind words. Our team works hard to ensure all our customers are well taken care of through our top tier services. Please do not hesitate to reach out for any assistance you may need in the future!

July 06, 2022

Service is always excellent. James and team always does an amazing job. Always happy. Thanks! More

by candia.overton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dussap
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Jul 11, 2022 -

Advantage Toyota Valley Stream responded

Candia.overton, thank you for your great feedback and 5-star rating! We are delighted to hear your experience with us went so well as our team strives to provide every customer with the best service possible. Please don't reach out for any assistance you may need in the future.

July 06, 2022

I was really impressed by Mr Dixon the time my vehicle was taken to the time it was finished More

by jaob3761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akinbulai Dixon
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Jul 11, 2022 -

Advantage Toyota Valley Stream responded

Jaob3761, thank you for your kind feedback and 5-star rating! We are delighted to hear your experience with Mr. Dixon went so well and we will be sure to pass along the message. Please do not hesitate to reach out for any service you may need in the future!

July 06, 2022

Overall I am very impressed by the quickness of processing & taking my vehicle, as there was very little wait. I am also very satisfied with the quickness that the work was performed. Both of these More

by emes921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2022 -

Advantage Toyota Valley Stream responded

Emes921, thank you for your great review. We are happy to hear you experience with us went so well as our team strives to provide all our customers with excellent service. We appreciate your feedback and apologize for the miscommunication. We hope to see you again so we can give you an even better experience in the future!

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