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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,047 Reviews

3,047 Reviews of Advantage Toyota Valley Stream - Service Center

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June 21, 2022

My car Feels a lot better driving after maintenance at Advantage Toyota. Pleasant and friendly staff. Great waiting room. More

by ROVINMANGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

We are so grateful for your kind words. Thank you for sharing your review with us and the community.

June 20, 2022

Pulled right in. Mgr checked his paperwork. He gave me a time to return for pick up. Vehicle was ready at proper time (a car wash, as in past oil changes would have b More

by LRUDENSKY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

We are grateful for this 5-star review! We're glad we've been able to gain you as a loyal customer and provide excellent service. We look forward to doing business again!

June 19, 2022

I don't have enough words to describe the experience especially having a customer service representative such as Andy and William to work with. They are knowledgeable and professional. It is always such More

by HYACINTHFROST79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

HYACINTHFROST79, we appreciate your great feedback and wonderful 5-star rating. We are delighted to hear your time with Andy and William was excellent and we will be sure to pass along your kind words. Please do not hesitate to reach out in the future as we strive to provide every customer with a wonderful experience each time they come in.

June 19, 2022

Car still rides rough after I was told they test drive it and didn’t experience what I was talking about. I also asked for new wiper blades and didn’t get it that either. More

by NAVINASHRAMDYAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can’t remember
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

NAVINASHRAMDYAL, we regret to read your review as this is not typical feedback for Advantage Toyota. We apologize for the miscommunication and would like to talk more about your experience. Please do not hesitate to reach out to us at wecare@aagny.net so we can clear up any concerns you may have.

June 19, 2022

Great people great service as always. , my service rep was exceptional and extremely professional. I will definitely return for future service and also to do a new lease when my current le More

by kevinb1tmo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

Kevin, thank you for your wonderful feedback and 5-star rating. We are happy to hear your service rep was so helpful as we strive to be professional and efficient to all our customers. Please do not hesitate to reach out should you need any further assistance.

June 18, 2022

Terrible service from Travis and Xavier! Brought my car in for brake malfunction display, and was charged 949.00 claiming it was due to rotors among service ok since I was due for one soon, More

by TURTLESCAVE
Recommend Dealer
No
Employees Worked With
Xavier Ascencio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Advantage Toyota Valley Stream responded

We are disheartened to read this review. Our team strives to provide professional, knowledgeable, and honest service to all our customers. We are sorry to hear of your disappointment with your recent experience, this is not how we aim to do business. We apologize for your recent experience and hope to do business together again in the future.

June 17, 2022

This is my third visit Advantage Toyota dealership excellent people and excellent service I recommend other. thanks More

by ALIKARAMAT30
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

We are so grateful for your kind words. Thank you for sharing your review with us and the community.

June 16, 2022

This dealership and it’s employees are very accommodating when you have an emergency by trying to get you in as soon as possible More

by stiffman.w
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! We're always striving to provide prompt and efficient services for our clients, and we are beyond grateful for this recognition. Please let us know if there's anything we can help you with moving forward.

June 16, 2022

Great place to service your car. The staff there is exceptional. Very nice atmosphere. Will go again. More

by laguerremarie90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your review! We strive to provide excellent service in the best environment, and we are beyond grateful for this recognition. We look forward to working with you again in the future.

June 15, 2022

I have used this service department for my many years of Toyotas. Everyone is so friendly and polite. Always very satisfied. Thank you to all the woorkers there. More

by rzahn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shamika. Love her to pieces
Jun 17, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your review! We are delighted to hear we can continue to serve you so well. We look forward to working with you again in the future.

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