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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,028 Reviews

3,028 Reviews of Advantage Toyota Valley Stream - Service Center

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January 03, 2021

Advantage always handles what I need. This time around, Mr. Xavier Ascencio, Marjorie, and Femi were great in meeting exactly my needs, with authentic friendliness, in a very short amount of time. Thank yo More

by RASTA.O
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Advantage Toyota Valley Stream responded

Thank you for the 5-star rating! Your kind remarks are appreciated by all of us.

January 02, 2021

I was well satisfied with my interaction. My issues were dealt with as expected and in a timely manner I was also kept informed on the status of my vehicle while I was waiting More

by PARKERSAMANTHA24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Advantage Toyota Valley Stream responded

Parker, thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Advantage Toyota and what we offer.

January 01, 2021

I was pleased with the service which was provided to me. They provided the service which was told to me by the service person. Thank you More

by Too sweet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 04, 2021 -

Advantage Toyota Valley Stream responded

We appreciate the five stars! Thank you for rating Advantage Toyota and have a great day.

December 31, 2020

I was charged more than my deductible after using my warranty and my car was held from me even tho payment was guaranteed from the warranty. I was without my car for more than a week. The service advise More

by rou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Cobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Advantage Toyota Valley Stream responded

Rou, we really value your feedback and would love the opportunity to talk about it more. We hope we can come to a solution together! Reach out to us at wecare@aagny.net.

December 31, 2020

Called the day before appointment with a couple of questions including a time estimate for the work. Left voicemail but did not receive a callback. Was told upon arrival 2-2.5 hours. I would have like More

by Corolla
Recommend Dealer
No
Employees Worked With
Anthony Jakup
Jan 15, 2021 -

Advantage Toyota Valley Stream responded

We're sorry to hear your experience with us was less than amazing. Please reach out to us at wecare@aagny.net so we can understand what happened. We look forward to hearing from you.

December 30, 2020

Excellent service as usual. Service Advisor, Margie Bonel squeezed me in for a last minute appointment. Any negative issues were handled by management. Fantastic job! More

by CCHARM1059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Excellent job by Mechanic Steve who filled in for Ozzie.
Jan 04, 2021 -

Advantage Toyota Valley Stream responded

Thank you so much for your review of Advantage Toyota! We truly appreciate the feedback and hope to hear from you again.

December 30, 2020

I paid more than three hundred dollars to fix my car TMPS problem. But I even not get home. The same yellow light shows on the screen. More

by lepingyao
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Advantage Toyota Valley Stream responded

We're sorry to hear that you didn't have a great experience. Please call us at (516) 837-1700 to let us know more.

December 29, 2020

The guys at advantage toyota were great,the service manager xjavier was very friendly i would recomend this dealer,they were promt and deliver my car on time,THANK YOU More

by orianasarina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Advantage Toyota Valley Stream responded

Thank you so much! We appreciate your kind review and recommendation of Advantage Toyota and hope you will visit again soon. Take care.

December 27, 2020

Excellent service department. Clean and good people.Andy Zolinger was right the work. I have two Toyotas servicing at Advantage Toyota. I have been working for Subaru,and is accustomed to get my employee se More

by VISHARJB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Advantage Toyota Valley Stream responded

Thank you for choosing Advantage Toyota! It's our pleasure to serve you, and we look forward to doing so for years to come.

December 27, 2020

I received good service for my Sienna. The waiting time was not too long and friendly customer service. I would recommend Valley Stream Toyota to others. More

by beacharles
Customer Service
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Advantage Toyota Valley Stream responded

We appreciate the lovely feedback and recommendation of Advantage Toyota. Thank you and have a great day!

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