Advantage Toyota of River Oaks

I was taken advantage of this week. How many inspections and filters do they need to change anyway? They should have changed it last week with the oil change. The car was brought in due How many inspections and filters do they need to change anyway? They should have changed it last week with the oil change. The car was brought in due to low tire pressure - tires purchased the at Advantage Toyota. I wanted the oil changed..done. This week saw the same problem with the tires..another 100 for a filter change that should have been done last week! This is a serious rip off. There will be no more business for them from me. More

Great service, I didn’t get the free car wash, I wonder why..No pressure from salesman.. Factual information given regarding the vehicle I’m interested in. why..No pressure from salesman.. Factual information given regarding the vehicle I’m interested in. More

I received FANTASTIC service and the video was easy to understand as the various parts of the engine and the under carriage were displayed. understand as the various parts of the engine and the under carriage were displayed. More

Brought my car in for service, oil change, tire rotation, spark plugs, and brake inspection. Parts and service went out of their way to get my car finished in one day. Service was also high quality. spark plugs, and brake inspection. Parts and service went out of their way to get my car finished in one day. Service was also high quality. More

I went to have an oil change and to have him look at a recall for the battery. I waited for the car you took a very long time like about 2 1/2 hours. Nobody really came and said how long it would be which recall for the battery. I waited for the car you took a very long time like about 2 1/2 hours. Nobody really came and said how long it would be which I think they should have done. Also, nobody told me anything about the recall of the battery how it was, or if everything was okay. I would've like to know if the battery was okay as far as voltage and other things. The service guy took my information for the car and what I needed to be done. But I never heard from him until I got my car when it was ready which is very long. More

The service was fast easy atmosphere was clean laid back customer service was welcoming and frieno customer service was welcoming and frieno More

They are very nice, helpful, courteous, and have an excellent selection of vehicles. I highly recommend them to everyone! excellent selection of vehicles. I highly recommend them to everyone! More

The mechanic are slackers the service managers are not professional don’t communicate with customer. The service manager did not let me know my car needed additional repair before work order was complet professional don’t communicate with customer. The service manager did not let me know my car needed additional repair before work order was completed. Three hours waited on 4/25/22 no video was sent to customer until I made a complain , the mechanic said found leaking engine gasket. After he sign off the work ticket so I have go for additional car repair. This my second incident with service manager and mechanic not communicated with my car best interest. More

Advisor Dan perfessional and Technician Martin VERY thorough. My overall experience was Great! Will recommend thorough. My overall experience was Great! Will recommend More

My salesman Ryan was very friendly and treated me with much respect not only as a customer, but as a person that I could build a great friendship with. He called me prior to my appointment, checked on me much respect not only as a customer, but as a person that I could build a great friendship with. He called me prior to my appointment, checked on me throughout the buying process and called me 1 week after my purchase to make sure that I was enjoying my new vehicle. The finance manger was also very friendly, honest and respectful of my time and didn’t try to push any unexpected, unnecessary extras on me. I went in with my own financing and he took the extra step to make sure that I was getting the best rate for my excellent credit score. He thanked and congratulated me on my purchase and told me to contact him if I needed anything at all. My only bad experience was with the sales manager, who never came over to introduce himself throughout my entire visit and sale price negotiations. He presented offers to me through the salesman and never once thanked me, congratulated me on my purchase or introduced himself. Overall I am very happy with my purchase and I ended up getting a great deal and paid the total price that I was budgeted for. More