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Adventure Subaru

Fayetteville, AR

4.9
312 Reviews

2269 N Henbest Dr

Fayetteville, AR

72704

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312 Reviews of Adventure Subaru

July 17, 2017

Good deal Overall process was stress free. We got good value on our trade in. The sales staff were courteous and knowledgeable. I would consider purchasing an a More

by Carbuyer16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vogler, T.G. MacEoghain-Capwell
Jul 18, 2017 -

Adventure Subaru responded

Thank you for your rating and review of your experience at Adventure Subaru and congratulations on your new car purchase too! We're glad that we could assist you with your needs and that we were successful at providing you the stress free experience that we strive to create. Many happy adventures and memories down the road to you and your new Subaru!

July 13, 2017

No loyalty for a 5th time buyer in 5 years. Not happy with loyalty. I was trying to purchase my 5th Subaru in 5 years and management could not match Subaru of Little Rock or Tulsa's price. . Adv More

by Marcopolo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Apryl.
May 31, 2017

Watch Out! Watch out for the used cars! Picked up a low mileage Yukon Denali XL from these folks, supposedly gone through, $2200 worth of work done to bring it More

by not-a-fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom
May 31, 2017 -

Adventure Subaru responded

We are sorry to hear that you were not fully satisfied with your purchase experience at Adventure Subaru. We always try our best to give our customers the best service possible. I would like to direct you to our General Manager, Tim Hurd, to try to amend this situation. You can reach him directly at 479.387.3590. Again, we are sorry to hear about your experience and hope we can move forward toward finding a solution.

December 26, 2016

Best dealership I've ever had experience with This dealership is a work of art. They are friendly, courteous, efficient and do what they say they can do and more. They have gone the extra mile ser More

by Randy4350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Dec 26, 2016 -

Adventure Subaru responded

Randy4350 - Thank you so very much for your review and reference to our dealership being a piece of art. We will do our absolute best to continue going that extra mile. It's what a family does right? We're so glad to have you and your Subaru Tribeca as a part of our Adventure Subaru family. Keep adventuring and have a wonderfully Happy New Year.

Dec 27, 2016 -

Adventure Subaru responded

Randy - we've had our share of wonderful reviews, but never been compared to "a work of art." Wow! Thank you so much for taking the time to sing our praises - it means a lot to us. We're so glad you're a part of the Adventure Subaru family, and we look forward to servicing your vehicle for years to come. Happy New Year!

February 03, 2016

Scheduled Service Clean friendly environment, work was thoroughly explained and performed in a timely manner. Advisor was excellent and explained the results of all the More

by xxthomase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 03, 2016 -

Adventure Subaru responded

Thank you for taking the time to review Adventure and for the 5-star rating! We so appreciate your business and look forward to servicing your vehicle for years to come. Wishing you many happy adventures!

January 06, 2016

Great Service on our Subi #3 Problem diagnosed quickly. Appt. made to repair. After further checking found additional problem that would take much longer to complete repair. Loan More

by Subidude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Clay
Jan 06, 2016 -

Adventure Subaru responded

Hey, Subidude! Thank you for the 5-star rating on your recent service visit! We're so glad you had a positive experience with us, and we truly thank you for your business and trust. Wishing you many happy adventures in 2016!

December 21, 2015

Professional, courteous and efficient Friendly, courteous, and efficient with timeliness from start to finish. Staff went over my invoice and explained what all was done to my car. I also More

by oldnurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob in service department;
Dec 23, 2015 -

Adventure Subaru responded

Thank you for the wonderful review and 5-star rating! So glad you had a positive experience with Rob in our Service Department - he really is wonderful! Thank you for your business, and we look forward to servicing you for many years to come.

November 15, 2015

Subaru I received the best service ,easy experience with a very knowledgeable sales consultant, no hassles. He found the perfect vehicle for me. Would recom More

by Happy me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zsolt Gomory
Nov 16, 2015 -

Adventure Subaru responded

Thank you for the 5-star rating! We're so glad you had a good experience with us, and congratulations on your new vehicle! Welcome to the Adventure Subaru family, and wishing you many happy adventures in the future!

November 15, 2015

Excellent Buying Experience - Twice! This is the second, new, 2015 Subaru purchased from Adventure in 7 months and our son has his 2011 Outback (our previous vehicle) serviced there too. More

by Nightwing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Boyette, Justin, Matt and TG
Nov 16, 2015 -

Adventure Subaru responded

Thank you for the 5-star rating... TWICE! It's especially humbling to hear that you drove 200 miles to buy from Adventure. We're so glad to have you be a part of the Adventure Subaru family, and look forward to servicing you for years to come. Happy adventuring!

August 04, 2015

the runaround 2015 forester burning oil since bought new a year ago. It has barely been passing oil consumption test. Got home and checked the oil myself. The servi More

by jrh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
cant remember
Aug 26, 2015 -

Adventure Subaru responded

COPIED FROM OUR CORRESPONDENCE ON CUSTOMER'S FACEBOOK REVIEW: ADVENTURE - we regret the problems you're having with the oil consumption of your new 2015 Forester. I know you've been speaking with our Service Manager to resolve all your concerns. We are waiting to hear from Subaru to find a resolution, and we will continue to monitor and communicate with you. CUSTOMER - Thank you so much for your concern. ADVENTURE - Service Manager Bill Durham reports that you called Subaru and they told you there was nothing they could do at this point. Bill explained how long your powertrain warranty is and how we are paid well to repair and will be happy to do so when you fail the test. You now have 19k miles. Bill said that you seemed to feel better knowing about the warranty etc. We're on your side, Lexie! CUSTOMER - Bill was very nice, but I do not feel any better about my purchase at this point.