Airpark Chrysler Jeep Dodge RAM

There was a mixup as far as my coverage and whether or not I should be billed for the oil change. The oil changes were rolled into my financing package, but weren't showing up as being covered. Nathan a not I should be billed for the oil change. The oil changes were rolled into my financing package, but weren't showing up as being covered. Nathan and Aaron worked diligently to get it resolved. More

My only major concern was that my down payment check was cashed before the transaction was complete. I am now in limbo with the banks and will be charged fees for a return check and overdrawing my account. cashed before the transaction was complete. I am now in limbo with the banks and will be charged fees for a return check and overdrawing my account. The deal was completed Monday Jan 17 and the check was cashed Friday Jan 14. I had a great sales experience but this is making whole process end on a sour note. I did bring this to David's attention on Monday and he said that he will take care of the bank fees because it was definately an error in the check being cashed on Friday. I do hope that is the case. More

Gregg was one of the most knowledgeable, friendly, and helpful car salesmen I've worked with. Both my wife and I agreed that, from the start, it felt like he was actually there to help us rather than sim helpful car salesmen I've worked with. Both my wife and I agreed that, from the start, it felt like he was actually there to help us rather than simply make a commission. We're not ready to buy immediately, but Gregg (and John) left a great impression and helped us identify the exact model and packages we'd buy... we'll certainly remember that when the time to buy comes along. More

My Jeep went in for a warranty repair & again my service advisor Michael Calu was extremely helpful in handling the situation very promptly & efficiently. Terry from service assisted in this process by chec advisor Michael Calu was extremely helpful in handling the situation very promptly & efficiently. Terry from service assisted in this process by checkin my Jeep in & directing me to the Enterprise rental counter. Michael also helped me with the MPP rep about the disappearing deductible. Since purchasing this Jeep in March 2010, I only have it serviced at Airpark & will continue to only service it at Airpark, due in large part to the quality employees with excellent customer service skills. Thanks again, Neil More

Steve did a great job coordinating my warranty issue repairs. The truck looks great and is running great. Steve coordinated with Chrysler to repair and replace two warrant issues that had not been corre repairs. The truck looks great and is running great. Steve coordinated with Chrysler to repair and replace two warrant issues that had not been corrected. He did so in a pleasant and professional manner and my truck was done the same day. More

After owning a previous vehicle (Toyota Tacoma) for 170K miles, I made a questionable purchase on a new Tacoma and had the almost new pickup with 5K miles on it. I've always loved Jeep Wranglers and though miles, I made a questionable purchase on a new Tacoma and had the almost new pickup with 5K miles on it. I've always loved Jeep Wranglers and thought I'd stop by the Airpark Jeep lot and kick some tires. I was introduced to Jeff Walz and after explaining my situation, we went for a test ride in a 2010 Rubicon. It was like driving a Cadillac compared to my old '88 Wrangler! Anyway, our negotiations on price went quickly, efficiently and as pain-free as possible (along with quite a few laughs). Although I took a hit for a quick trade-in, I feel that Jeff got me the best deal possible given the circumstances. Derrick in the Finance department was also really easy to work with on all the detail work. All I know is that when I drove into the lot, I was in a vehicle I really didn't like. And when I left I had a kick-ass Jeep that gave me a smile from ear to ear. Thanks! Jim Drab More

I had my Jeep Wrangler serviced on 1/10/11, due to it shaking on occasion. $296.00 later my vehicle still shakes, in fact even worse than before I brought it in for service. Aaron did state that it wou shaking on occasion. $296.00 later my vehicle still shakes, in fact even worse than before I brought it in for service. Aaron did state that it would probably still shake and recommended I purchase new tires, which are not required at this time per Discount Tires. I feel my time and funds were not well spent. I am very frustrated and dissatisfied with Airpark. I will not recommend OR bring any of my vehicles into service at your location. April Schneider More

Brett was the best! helpful and courteous and efficient with my time. Jimmy Tak was extremely helpful and very professional. I am certain that I got the best deal available. I will definitely recommend with my time. Jimmy Tak was extremely helpful and very professional. I am certain that I got the best deal available. I will definitely recommend this dealership in the future and especially Brett and Jimmy. More

Overall my experience was good. The cost of $951.00 seemed very high to me for 30,000s service. My vehicle was not there that long. my husband owns a Toyota 4 wheel drive tundra, same year as my jeep seemed very high to me for 30,000s service. My vehicle was not there that long. my husband owns a Toyota 4 wheel drive tundra, same year as my jeep, his 30,000 mi service was less than half the cost. i do feel the cost of service will factor in to any decision I make about purchasing another vehicle in the future. More

Airpark Chrysler is one of the few Dealerships that really go above and beyond for their Customers.My wife and I purchased a 2010 "300 Touring" this pasted New Years eve,our salesman Damon did everythi really go above and beyond for their Customers.My wife and I purchased a 2010 "300 Touring" this pasted New Years eve,our salesman Damon did everything possible to get us out of their in a timely manner so we could get home to spend time with our visiting family that was here for the Holidays.We had a great experience and would recommend Airpark Chrysler to our friends & Family .....Special thanks to our salesman Damon Ebner he did an outstanding job and he is a man of his word!! Pete Von Gonten Scottsdale,A.Z More