Airpark Chrysler Jeep Dodge RAM

We saw the car online,but the price was a bit out of our We saw the car online,but the price was a bit out of our range. We really liked the car,so we gave a call. Much to our surprise Nathan came closer t We saw the car online,but the price was a bit out of our range. We really liked the car,so we gave a call. Much to our surprise Nathan came closer to what we could afford on the phone, so we took a trip to Airpark Dodge. Met Nathan at the arranged time, 7pm, took a test drive, looked the car all over, asked a lot of dumb questions, and decided we wanted the car. The treatment we received was way above expectations. Nathan was polite, answered all the dumb questions, had a sense of humor, and came down to a price we could afford. The paperwork begins, and much to our surprise goes very smoothly, thanks to Nathan and David Short in the finance dept, Once again we were well taken care of, David was very helpful, answered all the questions, closed the deal and we were done. At this point Nathan comes in, now the janitor was flashing the lights on and off. Nathan walked us to the car, we shook hands and left. This was a very small sale for these people, yet we were treated as if we were one of their big dollar customers, they took all the time we needed and were very easy to deal with. 3 days into ownership we found that a recirculation device in the ac made a loud clunking noise in the dashboard which we assumed was covered by the warranty. Made one phone call to Nathan, set up an appt for Saturday. Laura drives to Airpark, is greeted by Nathan, takes a test ride to Van chevrolet[same company] and introduces her to Karo Karchyan the asst service manager. Diagnosis is done and it is found that this issue is not covered, and costs $300.00 to repair. they offered the repair for $150.00 Once again 1st class customer service. A big thank you to all the folks involved here, we think you have done a wonderful job! More

Damon was excellent! Attentive, fast, and wonderful customer service. I would recommend Airpark and specifically Damon to anyone looking for a Jeep or Chrysler car. The financing team was also extremel customer service. I would recommend Airpark and specifically Damon to anyone looking for a Jeep or Chrysler car. The financing team was also extremely fast and efficient. No hard sell for additional services or add-ons, just a smooth overall process. More

My experience was great and my salesman Zack Poore made this process quick and easy and I didn't feel pressured. He knew what I was looking for and what price I was trying to stay at and he did above and b this process quick and easy and I didn't feel pressured. He knew what I was looking for and what price I was trying to stay at and he did above and beyond. I would recommend him to everybody! Thanks again Airpark! More

John was, as always, friendly, courteous, thorough and prompt. Our Grand Cherokee was ready when promised with our repair concerns addressed and our 30K services performed. We are leaving town today dri prompt. Our Grand Cherokee was ready when promised with our repair concerns addressed and our 30K services performed. We are leaving town today driving this vehicle and will be much more at ease knowing it was properly repaired and serviced yesterday prior to us being on the road. Thank you John. More

John has been my service writer for 5 years. He has a fantastic attitude. He is prompt to return phone calls. John gets the job done and returns the vehicle when he says he will. No matter how crowded it fantastic attitude. He is prompt to return phone calls. John gets the job done and returns the vehicle when he says he will. No matter how crowded it is, John treats you like you are the only person there. More

From the time I first met Fred when looking for a new From the time I first met Fred when looking for a new truck he has been so very helpful through out this whole purchase. I had a couple of small pr From the time I first met Fred when looking for a new truck he has been so very helpful through out this whole purchase. I had a couple of small problems with the new truck and Fred saw to it that it was taken cre of on my first return trip to Airpark Dodge. I brought the truck in for the first oil change service and Mike saw to it that it was done in a timely manner. Both Fred and Mike did everything they could to see that I was taken care of in a very professional manner. I would recommend your dealership to anyone. Malcolm J. Stinson Jr. More

My husband works for Rochester Jeep Chrysler in Michigan, and I know the General Manager very well. I had a service request for my Chrysler Town and Country and was given four local dealerships after just m and I know the General Manager very well. I had a service request for my Chrysler Town and Country and was given four local dealerships after just moving in the area. I mention this because I am familiar with service at dealerships all throughout the state of MI since my father had "B" lots and was one of the first wholesalers in MI. Was I fortunate to discover Airpark first. Airpark is superior in service, friendliness, timeliness, honesty, integrity, and genuine customer care. Maureen called me, (the Dodge Chrysler Jeep Service Manager), and provided her mobile number as well as business, leaving the message that "my car had a home here in Arizona." She referred me to Roger Bowers, Jr. who is by far one of the best, most courteous Service Advisors I have ever met. I was starting a new job and trepidatious about my car stalling out at lights since it was recently shipped from MI. Roger gave it a most thorough and detailed analysis that was second to none. I am forever grateful for the technical service and care he provided. I am also in the market for a used car. Roger referred me to Nate Schwan, who listens, identifies, and delivers. Nate is a seasoned and extremely intelligent Sales Professional, and it was a pleasure to meet him. Within less than a week, he has found the car that I've been looking for, at a price I haven't been able to find anywhere. If you are new to the area, like I am, do not patronize, frequent, or look any further than Airpark Jeep Dodge Chrysler. It's conveniently located, from Service to Sales they are truly the best. You will not be disappointed, and as Maureen, Supervisor of Service said, "you'll find a home for your car for life". You will want to remain with trusted professionals such as Maureen, Roger, and Nate - because they're reliable, expeditious, friendly, knowledgeable, and a pleasure to work with. Thank you again for making my experience so seamless. Shelia McQueen Fountain Hills, AZ More

Sometimes us Jeepers have an odd request here and there. I approached Micheal and asked if he would be able to help me get a couple bolts loosened in tough to reach places on my Wrangler this afternoon. Wi I approached Micheal and asked if he would be able to help me get a couple bolts loosened in tough to reach places on my Wrangler this afternoon. Without hesitation he went above my expectations. Without the proper tools I likely would have spent most of the afternoon getting them out. Thanks Airpark! More

I have a long relationship with your dealership for both sales and service. Just this past Saturday, I had an 8:30 appointment (that was made well in advance) for a simple oil and filter change on my 2008 sales and service. Just this past Saturday, I had an 8:30 appointment (that was made well in advance) for a simple oil and filter change on my 2008 Grand Cherokee. My daughter took the GC in for me on Saturday, and she made sure that they knew we had an 8:30 appointment. They made her wait almost 2 hours for a simple oil and filter change. If that had been me that had been forced to wait that long, I would have certainly gone looking for the General Manager of the dealership. As I mentioned at the beginning, I have been using your dealership for a number of years, and haven't had any issues. Then my daughter goes in and is forced to wait an unreasonable length of time, even though she had an appointment. I am very disappointed in Saturday's service. Jim Kusbel More