Airpark Chrysler Jeep Dodge RAM

I was very surprised with how I was treated at Airpark. Usually you're hounded and persuaded to try cars that are out of your price range or into something you don't want at all. I was recently hit in an Usually you're hounded and persuaded to try cars that are out of your price range or into something you don't want at all. I was recently hit in an accident and my car was totaled, and needed something relatively inexpensive as I had just finished school. At Airpark I was given extremely friendly service, Jason listened to what I was looking for (I had, by that time, known almost exactly what I wanted) and he helped me get into a lightly used 2010 Focus! I liked that he was realistic and wasn't a typical salesman - his experience really does show. Thank you, Jason! More

Was very pleased with the overall service received from Airpark, that I came back to purchase my daughter's first car from Airpark. The price and quality of the vehicle, along with the very friendly and h Airpark, that I came back to purchase my daughter's first car from Airpark. The price and quality of the vehicle, along with the very friendly and helpful sales and financing staff will continue to keep my business. Keep up the good work Airpark Team! Thank you, Michael Mehdizadeh More

I am always pleased with the promptness and friendly atmosphere of Airpark Jeep. This last episode of my window falling off the track during my Christmas shopping rush, was handled with calm and efficie atmosphere of Airpark Jeep. This last episode of my window falling off the track during my Christmas shopping rush, was handled with calm and efficiency. I was frantic but was reassured by the service manager and my own service rep, Michael Calu. Michael even checked with me to see if I needed an oil change and tire rotation. So along with fixing my window, we even took care of some maintenance that needed attention. While I waited for my car, I was able to peruse the lot for new models of Jeep and wasn't "Jumped Upon" by sales people. One salesperson, Susan, came and chatted with me and encouraged me to make myself at home on the lot and if I had any questions, she'd be willing to help me. I appreciated that greatly. More

My only wish was that I needed to buy more cars from Jeff Walz. Every phase of our purchase was handled with such a high level of professionalism. At no time did we feel pressured or uncomfortable. Jeff w Walz. Every phase of our purchase was handled with such a high level of professionalism. At no time did we feel pressured or uncomfortable. Jeff was able to answer every question and was very patient with us. I can honestly say that our experience was an enjoyable one. Jeff seemed to take great pride in show us the very cool features of our new Jeep. It was hard to tell which of us was more excited. He really wanted to make sure we understood how each features worked so that we would get the full utility from our purchase. I would highly recommend to family and friends that they seek out Jeff Walz at Airpark Chrysler Jeep Dodge. Our finance guy was equally helpful and he too would get the same marks. More

I went into the dealership to see if they could or would I went into the dealership to see if they could or would match the price of an ad from another dealer. The manager met us on the lot and said not t I went into the dealership to see if they could or would match the price of an ad from another dealer. The manager met us on the lot and said not to worry - we could make a deal. Met Stephen and without a doubt,he is the most pleasant car salesman with whom I have dealt. He was honest and continued to work and until we had a contract that was satisfactory to both my son and I and Stephen. Left the dealership feeling comfortable with the sale, the trade and the contract. I could not be more satisfied with the vehicle or the folks at Airpark Dodge. Sincerely, Bethany Conger More

The people I mentioned above have always gone way above and beyond my expectations for a dealership. I have had to bring my car back a second time to fix a problem but it was by no means due to a lack of t and beyond my expectations for a dealership. I have had to bring my car back a second time to fix a problem but it was by no means due to a lack of trying. I have always felt they did the job to the best of their ability and if it was not fixed correctly the first time it was not due to not trying. I was not upset to have to return a second time to fix the fix. All the employees at this dealership are wonderful and I want to THANK THEM ALL. I'm a very satisfied customer and would recommend them highly. Oh! Just so you don't think I'm a first time buyer, I have had many cars over the years and have had 5 Jeeps also I'm 60 years young. More

You replaced the windshield wippers on my van. When I turned them on later in the day one of the blades must have been bent as they were hooked together then came apart but when they came back together t turned them on later in the day one of the blades must have been bent as they were hooked together then came apart but when they came back together they got tangled together badly and what a mess. I drove back to your dealership and you repalced them right away. The rating is based on the return visit. More

John has been our service adviser since we moved to Scottsdale and has always given us accurate advise and counselling. The waiting area is comfortable and the complimentary coffee is great. We reall Scottsdale and has always given us accurate advise and counselling. The waiting area is comfortable and the complimentary coffee is great. We really appreciate getting our van washed after each service. More

Initial quality issue which I will take up with Chrysler. Dealer experience great. Fair price, professional staff, and quick response to my problem. Sales/buying experience no pressure. Knowledgeable abo Dealer experience great. Fair price, professional staff, and quick response to my problem. Sales/buying experience no pressure. Knowledgeable about the vehicle. Second purchase from Airpark. First choice if next vehicle is a Chyrsler product. More

I've complained on almost every visit since 24K about steering wobble at certain speeds. Each time I'm told it is my torn up tire treds (but tred depth still good) and despite being balanced I just need steering wobble at certain speeds. Each time I'm told it is my torn up tire treds (but tred depth still good) and despite being balanced I just need to live with it or get new tires. When I brought it in for my 36K (which is also when my manufacturer warranty was set to expire), I complained about the problem again and how it seems to be getting worse, and got same type of answer answer again. Since that service the problem has continued to get progressively worse -- to the point where I no longer felt safe. I just brought it in again for my 39K service and I told the service technician (Michael Calu), who I have not worked with before, about my problem and if we can try spin balancing the tires again and see if we can determine if it is just one tire or multiple and put the worse one on my spare. He said he would take a look at it with tech and review what he finds with me. Later, I was quite surprised to be told that my problem is my Steering Dampener Bracket. While it is nice to know the problem finally, my problem is that I have complained about this for a long time, but only once my warranty ended does someone actually "figure it out"...and now because I am out of warranty, and because I did not buy the correct after warranty plan, I am out of luck. So the repair cost me over $250 for something I am convinced has been a problem for quite awhile. Despite making my case with Michael and him seeing my service history of this complaint, and despite his going to Maureen on my behalf, and despite the story told to me how Maureen went to Chrysler to ask for the item to be warrantied on my behalf, I still got no satisfaction and had to eat the expense myself. This feels like warranty games to me and I am quite disatisfied in both how long it took to find this problem by your staff, and how it was handled in relation to warranty. I've been to Jeep Review.com and found this steering wobble problem is a VERY WELL KNOWN problem with Jeep Wranglers. To be clear though, I have no problem with Michael himself, just the news he had to give me. I have been a strong advocate of my Jeep with others and have talked about how great I thought it was and how much I love it...and I have several friends looking to buy one now...but you can rest assured that I will also share with them this whole steering dampner bracket and the warranty games it feels like were played on my by Airpark. More