Airpark Chrysler Jeep Dodge RAM

It was the worst experience ever. I called in well ahead to reserve an appointment for the 100,000 mile service on my 2006 Jeep Liberty Diesel CRD - including new timing belt - clearly stated at the onset - to reserve an appointment for the 100,000 mile service on my 2006 Jeep Liberty Diesel CRD - including new timing belt - clearly stated at the onset - and when I arrived I was shuttled off quickly amongst a throng of people there at 8:00 in the am. The order ticket wasn't even written up right - it said "90k inspection" - not the 100k SERVICE AND TIMING BELT I REQUESTED - among other specifics I itemized and wanted done that day - the only day I had off that week! I tried to speak with a mechanic who will be working on my unique 2006 diesel jeep liberty CRD - but neither the service coordinator, nor his supervisor would let me. They gave me platitudes and rushed off to do something else. I was told I would be called shortly to go over the list of things to be done. I called 4 hours later as I found out from some calling around you DIDN'T EVEN HAVE THE TIMING BELT IN STOCK! This was too much. I called and was told, the mechanic would be "going over it" and tell me what I needed. I told them to forget it and come pick me up. When I got there the car hadn't even been looked at. I will never go to a jeep dealer again for service. Oh! and the recall item that was to be fixed that day as well - the window regulator - was not one either! I will be writing Corporate shortly. More

Such a great experience as a first-time car buyer. Non-intimidating and non-pressuresome. Thanks Mitch for working out the best deal for me and my minicooper! Non-intimidating and non-pressuresome. Thanks Mitch for working out the best deal for me and my minicooper! More

Fred provides great customer service. He is friendly and listens to the customer. We purchased a new Grand Cherokee and he made us feel comfortable with the purchase. He took the time to find the right jee listens to the customer. We purchased a new Grand Cherokee and he made us feel comfortable with the purchase. He took the time to find the right jeep for us and was not at all pushy. We have been going to this dealership for years and have never had a bad experience....both in sales and service. More

We got the car we wanted at the price we wanted from a salesperson who listened to us. We had been to a lot of other dealers and we were not listened to and were exhausted dealing with them. Our attitude salesperson who listened to us. We had been to a lot of other dealers and we were not listened to and were exhausted dealing with them. Our attitude was changed at at airpark DCJ. More

it seems to me wrong, when I report a noise on the front, one can tell me that it costs $ 115 to check, knowing that the magnum is a recognized vulnerability. I did change my battery, battery terminals have one can tell me that it costs $ 115 to check, knowing that the magnum is a recognized vulnerability. I did change my battery, battery terminals have not even been changed. In the revisions, the checkpoints are not made: lack of water in the radiator, pressure tires ect, ect ... More

This was one of the best car buying experiences I have ever had. T.J. started me off by showing me the car I came to see from the internet. After looking at that vehicle, I found another one of great ever had. T.J. started me off by showing me the car I came to see from the internet. After looking at that vehicle, I found another one of greater interest. I then had to leave to pick my girls up from camp. Thanks to T.J.'s follow up phone call, I came back the next day to test drive the vehicle I ended up buying. Conor helped me with purchasing the vehicle after the test drive. Conor could not have made the car buying experience more pleasurable.....his professionalism and overall demeanor made my decision to buy a no brainer. Thanks to the rest of the Airpark Dodge Team I drove my new vehicle home the next day after it was all detailed and looking emaculate. I love this SUV! Thanks again for such a pleasurable car buying experience. I look forward to future purchases and sending referrals your way. Sincerely, Dr. John More

Just stopped in to check out the 2011 4dr Jeep Wranglers, pondering getting a 2011 (have 2010). She was quick, helpful, very knowledgeable and recognized that I was browsing and was not to pushy for a sale, pondering getting a 2011 (have 2010). She was quick, helpful, very knowledgeable and recognized that I was browsing and was not to pushy for a sale, which I appreciate :) More

Very informative, listened well, Sales person explained options that vehicle models contained. Also discussed rebates, financing options, discussed trade-in of my vehicle and what might be entailed. options that vehicle models contained. Also discussed rebates, financing options, discussed trade-in of my vehicle and what might be entailed. More

I found Lisa & Bob a pleasure to work with, everyone was friendly. Yes I would recommend or woRk with them again. I searched the inter net found the car I liked. Lisa responded quickly and within 5 da was friendly. Yes I would recommend or woRk with them again. I searched the inter net found the car I liked. Lisa responded quickly and within 5 days I received the car I wanted. Thx u. More

I am always treated with respect & courteousness when I am at the dealership. I honestly have NEVER seen a friendlier dealership than ones run by Coye Pointer. I believe his employees really enjoy workin I am at the dealership. I honestly have NEVER seen a friendlier dealership than ones run by Coye Pointer. I believe his employees really enjoy working for him, and it shows in their attitude & work. What ever he is doing, it works! I am always referring people to Airpark. Keep up the good work! More