Airpark Chrysler Jeep Dodge RAM

Thank you, Logan was very helpful and polite, would recommend this service department to others had prompt and professional help. fixed an issue under warranty still got rental and lyft. recommend this service department to others had prompt and professional help. fixed an issue under warranty still got rental and lyft. More

The service was great. John took great care of me. Very prompt. Very professional. I received my car back on the same day. Nice experience. prompt. Very professional. I received my car back on the same day. Nice experience. More

rude and arrogant sales manager I found the Dodge Durango I wanted online through Autotrader and called dealership to make sure it was still there and that they could confirm the pri I found the Dodge Durango I wanted online through Autotrader and called dealership to make sure it was still there and that they could confirm the price. Tyler(last name unknown) confirmed price and the vehicle was indeed there, so I arranged a time to meet. I drove across town almost an hour and met Tyler in the parking lot. He looked over my trade and went to get Durango and we went for a short test drive. Loved the vehicle. We then went into dealership and looked over numbers, I felt like I was being ripped off on the amount offered for my trade. 18K for a 2017 Jeep JK Sahara with upgraded wheels and tires, Amp running boards, leather interior, colored hardtop, navigation... and then to top it off they wanted $600 for oil changes, $300 for paint protection and $200 for window tint. That should have been mentioned on the initial phone call to confirm price. I told Tyler that I would think about it and then another salesman came in and wanted to know how to get the deal done today. It was almost 5pm on a Sunday, they close in an hour and told them we weren't close on the numbers and I would think about it. They tried using the difference in sales tax to justify final price, like that can even be negotiated. Then Mike Rowe comes in and wants to know how to close, I told him it didn't have to be today. This guy is RUDE and ARROGANT. Told me goodbye and stated he was going to throw so more money at the deal which he never did and walked away. I looked over at Tyler and his expression was dumbfounded. I fell like Mike treated me like a punk. I have bought over twenty-five cars in my lifetime and have never been treated with such disregard. BTW, I've been in business in Phoenix for over 15 years and I own over seven franchises, have employed over 3500 people over the years and currently have over 200 employees at any given time and over 100 are drivers. More

Purchase of new Jeep Cherokee from salesman Steve Jones Most of my contact with Steve was over the phone. He seemed trustworthy and professional at all times. When I went to the dealership I was treated w Most of my contact with Steve was over the phone. He seemed trustworthy and professional at all times. When I went to the dealership I was treated with respect. Everybody was clean well-dressed and very polite. Steve made the process easy and was very helpful getting me familiar with the car. I appreciate the kind service and would recommend Airpark jeep to my acquaintances. More

My Jeep Wrangler 4dr Unlimited I can only say great things about Chad Blatt, the service advisor who helped me with my Jeep. He listened carefully to the issue that I had and also I can only say great things about Chad Blatt, the service advisor who helped me with my Jeep. He listened carefully to the issue that I had and also addressed a recall for the airbag replacement. He was very knowledgeable about the maintenance warranty that I still had on my Jeep (2015). He took the time to listen what the problem was and fortunately I had a recording of the noise that we were hearing that brought us to Airpark in the first place. He was able to get this issue fixed and in their researching the problem discovered another so all was repaired completely. Chad was very professional in making sure I was informed of all repairs that were needed. If I could give his a higher rating than 10 I would. More

Better But All The Same We came into the dealer to purchase a new 2019 Jeep. We were met by Shelley "Sam" Mriscin. She has a big personality, and we felt very comfortable. An We came into the dealer to purchase a new 2019 Jeep. We were met by Shelley "Sam" Mriscin. She has a big personality, and we felt very comfortable. Another nice item is that the salespeople do not work on straight commission. We left with a Jeep, but it didn't have all of the safety items we were looking for. I am sure by buying a 2019, our choices were limited. As satisfied as we are, some things never get old. The back and forth with the GM and there are a lot of them, never gets old and we More

Maintenance on my Jeep Great quality service jorge landeros awesome customer service patient & really helpful best customer service I’ve have ever experienced . That gentlem Great quality service jorge landeros awesome customer service patient & really helpful best customer service I’ve have ever experienced . That gentlemen made sure everything was done correctly . Airpark you guys have a great young man working representing your company . More

Low ethical standards The price of an oil change on my Grand Cherokee ecodiesel has went from $69 to a crazy $211 in October 2019 (My wife’s BMW with synthetic oil and a 15 The price of an oil change on my Grand Cherokee ecodiesel has went from $69 to a crazy $211 in October 2019 (My wife’s BMW with synthetic oil and a 15000 mile interval costs $80). The price of oil has went down and the oil change process hasn’t changed, so it’s all profit for the dealer. Jeep gets away with this by charging an exorbitant price for their only specified filter and synthetic oil, making it less feasible for independent mechanics to do the service. The service manager admits he cringes when he gives customers the bill, but, instead of doing the ethical thing and charging a reasonable price he just shrugs. More

What an amazing experience I was unsure about coming into this dealership after having been to others that could not work deal with my needs. This dealership, without any issue I was unsure about coming into this dealership after having been to others that could not work deal with my needs. This dealership, without any issue was able to help me drive away in my new vehicle. Thank you!! More

Customer services I just purchased a new Chrysler 300 from your dealership on Thursday I love my car I love the customer service that was provided and the salesman was I just purchased a new Chrysler 300 from your dealership on Thursday I love my car I love the customer service that was provided and the salesman was excellent along with our financial gentleman I would highly recommend you to anyone buying a new vehicle love love love your services thank you so much I love my car More