Airpark Chrysler Jeep Dodge RAM

Fourth time around! From Ed Moses to Airpark! Two salesman were amazing and detailed! Fianancial wasn’t very pleasant and was in rush to sell make extra commission. O From Ed Moses to Airpark! Two salesman were amazing and detailed! Fianancial wasn’t very pleasant and was in rush to sell make extra commission. Overall I would buy from them again. More

Great job! Great experience. Checked me in, went over all of the services I needed, scheduled uber to take me to work and picked me up. They did a great job. Great experience. Checked me in, went over all of the services I needed, scheduled uber to take me to work and picked me up. They did a great job. More

Love my one of a kind Mustang! I found a one of a kind mustang in this dealership. It was #37 out of 100 made in 2008. Damon Ebner gave me a deal that I can not refuse. With the hel I found a one of a kind mustang in this dealership. It was #37 out of 100 made in 2008. Damon Ebner gave me a deal that I can not refuse. With the help of David Palmer and Stephen Norris the buying process is quick and easy. To seal the deal...... Chad Seymore from finance help me! I was done in about an hour took a bit longer because the car was still cleaned and detailed but I'm not complaining! So for your next vehicle purchase needs please consideration this place you will thank me that you did! More

Customer service as it should be! From the scheduling, to shuttle assist, to standard oil servicing and a recall, through payment of the bill, I was treated with respect and as though From the scheduling, to shuttle assist, to standard oil servicing and a recall, through payment of the bill, I was treated with respect and as though I was the only customer of the dealership. Mt service Advisor Jon Kenney was professional and knowledgeable and willing to fully explain the procedure and the process. Even when I inquired as to whether the dealership had a military discount as standard operating procedure, he was willing to ask the proper authorities, I've been using this dealership since relocating to Arizona three and a half years ago; and will continue that relationship, while recommending it's service, More

Customer Service My Service Advisor Mike Doyon providesd excellent service! He communicated with me every step of the process and delivered the vehicle at the schedule My Service Advisor Mike Doyon providesd excellent service! He communicated with me every step of the process and delivered the vehicle at the scheduled time. He made sure the vehicle was washed following a monsoon storm! More

new jeep purchase great buying experience at the dealer. Rick the sales person was very knowledgeable and helpful. very little pressure, delivered what he promised and great buying experience at the dealer. Rick the sales person was very knowledgeable and helpful. very little pressure, delivered what he promised and no surprises. Entire buying experience was less then 2 hours from arrival to departure with our new grand Cherokee. Closing was quick and minimal pressure from the closer. Will definitely go back again. More

Five stars to 1 in a hurry Kids to Weston in finance. Other than that I can’t believe how a dealership can still operate the way this one does. Asked repeatedly for managnent Kids to Weston in finance. Other than that I can’t believe how a dealership can still operate the way this one does. Asked repeatedly for managnent phone calls to discuss issues with the deceitful salesman I had. Going to continue to share on other social media websites about how they operate. Still waiting for a vehicle I ourchased with no answers on a delivery date.... taking my business elsewhere More

New Jeep Purchased Doug, Henry and Tyler were outstanding helping us purchase our new jeep. On both our trips to the dealer they were right there to help. Thanks, Doug, Henry and Tyler were outstanding helping us purchase our new jeep. On both our trips to the dealer they were right there to help. Thanks, More

Poor customer service They forgot about me! They had dropped me off down the road while I waited. John stated it would take 1.5 - 2 hours. John stated that he would call They forgot about me! They had dropped me off down the road while I waited. John stated it would take 1.5 - 2 hours. John stated that he would call me when my vehicle was ready and send an Uber to get me. Two hours into waiting, I called my service advisor. No return call. I called back 20 minutes later. Still no call back. I called a 3rd time. No one available to speak with me. I then took it upon myself to call an Uber to take me to the dealership. Upon arrival, I learned that my vehicle had been completed at 3:11pm. I was now 4:45pm. The service advisor, John Kenney, never returned my call (s). Never acknowledged me when I arrived at the dealership - me, clearly upset. The lady in the office was kind (D. Sandoval) and tried to help. More

AC repair My experience the service center has been horrible on multiple occasions. Most recently, I set a 9:00 appointment for 6/27 to get the AC and a malfunc My experience the service center has been horrible on multiple occasions. Most recently, I set a 9:00 appointment for 6/27 to get the AC and a malfunction light looked at. I brought it in and was going to wait but John Marino said it would be a few hours, so I left and he agreed to call me after it was looked at. By 3:00, I had not received a call so I tried to contact him but he could not be located so I left a message to call me back. At 4:00, I called again and he still could not be located. I said I needed a call back ASAP as I was coming to pick it up at 5:00. I finally received a call back at 4:45 from John. He claimed that it was being looked at but the cause of the issue could not be determined and he asked if I was able to leave the vehicle or bring it back the next day but neither of these was an option. I picked up the vehicle to find out from another service person that the vehicle had not even been looked at yet. This exact same situation happened with another vehicle of mine about a year ago with Doug Chapman at this service center. I had assumed it had was a one-time scheduling error or something but realize this now that this is a common excuse used with the customers. I have purchased my last 3 vehicles from this dealership and I am loyal to Chrysler and Dodge. They are the closest Chrysler/Dodge dealership to my home but I set an appointment with Chapman which is much farther away. The issue was fixed in under a day and I was continually updated about what was being done and when it would be ready. The repairs were done for less $ by Chapman than what Airpark said it would cost to just diagnose the problem. I will be taking my vehicle purchases and service needs elsewhere. More