
Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Thank you Was able to make appointment with staff for service even though my service manager was attending to other clients. Just overall a very nice experience Was able to make appointment with staff for service even though my service manager was attending to other clients. Just overall a very nice experience, Doug Chapman is great to deal with. More
Great Experience called and spoke with Chris Bass about a special they were having. Made appointment for next day and went in to see him. He showed us a Grand Cherokee called and spoke with Chris Bass about a special they were having. Made appointment for next day and went in to see him. He showed us a Grand Cherokee we liked and ask about the lease program. He and Mark L'Abbate explained the program and provided us with 3 program options. They worked with us to get us to the point we could afford. They then turned it over to Josh Bobinski , Finance Manager. We closed the deal and took home a 2018 Grand Cherokee. All 3 men were friendly, courteous, helpful, knowledgeable and patient during our decision process. Josh, the Finance manager, was very professional and detailed in explaining the entire leasing process. He covered all documents and made sure all our questions were answered. No one pressured us and at one point gave us time to go home and make a phone call about another car deal. This was the best deal and we took it. Thank you one and all. More
Great Experience (Airpark Chrysler Jeep Dodge RAM) My experience was great with my purchase of my new car. I love my 2018 Jeep Wrangler!!! Mark Patenski the sales agent was very nice as usual and frien My experience was great with my purchase of my new car. I love my 2018 Jeep Wrangler!!! Mark Patenski the sales agent was very nice as usual and friendly. Also Willie (new cars sales manager) is the real man @ the dealer who was very professional and sincere and because of him I will definitely be back to buy a car in the future and will recommend Airpark Chrysler Jeep Dodge RAM Dealer to friends and family members. More
Satisfactory Service I brought the car in for warranty and other service work. The work was handled efficiently and the staff was very pleasant. The cost of the work was I brought the car in for warranty and other service work. The work was handled efficiently and the staff was very pleasant. The cost of the work was fair. More
Easy in, easy out! The service team was great! Professional, fast and friendly service. Oil change and tire rotation as included in my Wave program. Thanks for the free The service team was great! Professional, fast and friendly service. Oil change and tire rotation as included in my Wave program. Thanks for the free wash also. Great job everyone! More
Service Call After several repeated attempts they finally fixed my issue that was under warranty. They trued to make things right but it took awhile. Thank You After several repeated attempts they finally fixed my issue that was under warranty. They trued to make things right but it took awhile. Thank You More
Bad Experience at First, Fixed Later on Initially, we had a really bad experience with Airpark - basically we connected with one of their Internet sales through cars.com and were told that c Initially, we had a really bad experience with Airpark - basically we connected with one of their Internet sales through cars.com and were told that cash buyer would have to pay for extra due to profitability issues. His name was Renne Rodriguez and he was being extremely rude and unprofessional. However, the management team made it right after we called in and tried to submit a complaint. It turned there was never any additional fee if you pay in full. Ben and Tony, as part of the management team, have been really nice and professional, and we are happy with our new vehicle at a fair price. More
Lied to about no credit check Was told they wouldn't do an external credit check and they did. Also ran credit check with 3 different banks without our permission. Sales rep asked Was told they wouldn't do an external credit check and they did. Also ran credit check with 3 different banks without our permission. Sales rep asked me if i can work out the numbers would you do it. Said i need to talk to my husband first. Dealt with. Wendy Khamphong More
Terrible Experience Worked with an internet Manager Mike Rowe and obtained pricing on a 2017 Jeep Grand Cherokee via e-mail and phone. I had a trade in and understood it Worked with an internet Manager Mike Rowe and obtained pricing on a 2017 Jeep Grand Cherokee via e-mail and phone. I had a trade in and understood it might vary a little bit upon actual inspection. Goal was to be in and out less than 30 minutes since all the work was done upfront. I arrived at the dealership, and was brought to Mike who barely offered a smile when he saw me. Since I was helping a friend out, at one point he turned to her and asked if she had ever purchased a car before. Seriously? She is 59, successful, educated and you ask if she has ever purchased a car. How insulting and patronizing. He goes away and leaves us waiting and upon his return he begins to say how the trade in of a perfect 2015 Audi A4 is lower and lists all the reasons. So, the new out the door price is $5,000 higher than the quote he gave me in an e-mail. I told him we are not playing the game of back and forth for 2 hours. Honor your quote. He leaves again and comes back 15 minutes later with another equally bad price. Had enough and demanded the keys back to the Audi. Left and obtained the same vehicle from another dealer thousands less and with a much more respectful and honest individual. Will never buy a car from this dealership. Doug More
New car purchase Tried to buy a new Jeep Grand Cherokee from Eric. He was not upfront to deal with was either very dishonest or completely unqualified for the job. W Tried to buy a new Jeep Grand Cherokee from Eric. He was not upfront to deal with was either very dishonest or completely unqualified for the job. We had a deal on the table after a great deal of very frustrating negotiations and then he completely threw the deal out the window with their difficult and jubious credit and finance practices. They left a very nasty taste in my mouth and were glad we did not make the purchase. Eric continued to pester me with email and text after I clearly stated to him I wanted no further contact or communication with him. Other members of staff are still contacting me to ask how I am enjoying my purchase? I would not recommend them to anybody. Charles MacRae More