Airpark Chrysler Jeep Dodge RAM

Came in for an “express” oil change. Said it’ll be 1 1/2-2 hours.which I wasn’t thrilled about. Came back two hours later and still haven’t touched it, told me it’s gonna be another 30 minutes. Won’t b 1/2-2 hours.which I wasn’t thrilled about. Came back two hours later and still haven’t touched it, told me it’s gonna be another 30 minutes. Won’t be coming back More

If I could give 0 stars I would. I have purchased many cars and this was the worst experience ever. First I was quoted a lease with the wrong rate. Woops the monthly payment went up. Next I was told $2 cars and this was the worst experience ever. First I was quoted a lease with the wrong rate. Woops the monthly payment went up. Next I was told $20,000 was the max down payment, the lease payment went up. Finally, the dealer called to tell me that they quoted the wrong deal on my old lease. It was not flat, I owed $5,000. These are either the most incompetent people on the planet or they are just dishonest doing anything they can to close a deal. There are plenty of honest dealers in Phoenix. Don't do business with these bums. More

Funny dealership. Purchased a 18" Jeep Grand Cherokee SRT on 2/4/21. Car was sold with an unsatisfied lien from Chrysler Capital. It is illegal to sell a car with a lien on it. A month later lien still has n on 2/4/21. Car was sold with an unsatisfied lien from Chrysler Capital. It is illegal to sell a car with a lien on it. A month later lien still has not been removed. Car has not and cannot be registered. I traded 2 cars and both cars have been sold and registered to new customers. I"m in the process of filing a title complaint with ADOT's office of inspector general. Dealership will also attempt to hit you with a crazy high finance APR and/or outrageous unnecessary add-ons (some of their cars have $3k+ in add-ons). Decline all of them like i did. If you are trading in a car, they will make you an offer then try to give you even less while telling you that you'll get the difference in tax credit. Don't let them do this either. Shady and useless individuals. Will let ADOT assist me further here. More

Was kind, persistent, and got the job done. Love the new Rebel! Head over to Chapman and ask for John. You won’t be disappointed Rebel! Head over to Chapman and ask for John. You won’t be disappointed More

Leased a Jeep Wrangler...John Martinez was very professional and helpful...What impressed me most was his honesty… If he did not know the answer to my question he would say so, and then would go fi professional and helpful...What impressed me most was his honesty… If he did not know the answer to my question he would say so, and then would go find me my answer. More

I did not make a purchase due to financial restrictions however I did want to take the time and mention how great of an experience I had. John was amazing he had answers for everything and made sure that t however I did want to take the time and mention how great of an experience I had. John was amazing he had answers for everything and made sure that the whole experience was comfortable. I appreciate John and even the managers for shaking my hand before I left. I will definitely consider making my next purchase here. More

Good dealership. I have purchased or leased 5 vehicles over time and have been treated well each time. I have no complains about the sales team all 5 star over time and have been treated well each time. I have no complains about the sales team all 5 star More

John Martinez at Airpark was AMAZING!! I bought a 2021 Jeep Galdiator and could not be happier! Highly recommend Airpark(: Super Easy and stress free! Jeep Galdiator and could not be happier! Highly recommend Airpark(: Super Easy and stress free! More

Air Park Jeep and John Martinez my salesman were so helpful in helping me trade in my 2015 keep for a 2021 Saharan. Finance team was fantastic as well. Great experience and service👍👍👍👍 helpful in helping me trade in my 2015 keep for a 2021 Saharan. Finance team was fantastic as well. Great experience and service👍👍👍👍 More

Long story short, we ended up buying a truck (2021 RAM 2500 HD Laramie and a 2021 Challenger ScatPac) as a result of how laid back Chase was and the great deals he and his manager Evan worked out. If t 2500 HD Laramie and a 2021 Challenger ScatPac) as a result of how laid back Chase was and the great deals he and his manager Evan worked out. If the experience was so great why 3 stars? The full story... We have been shopping for a heavy duty/super duty diesel truck for about a week and have been to several dealers. We happened to see a couple of trucks at Airpark so decided to stop in to have a look. As is usually the case at a dealership, we were approached right away by a sales person. Turned out to be a good match with Chase from start to what ended up being two purchases as noted above. My wife and I are both relaxed and do not like high pressure sales people and Chase was anything but. He was happy to listen to what we wanted (to include a potential purchase for our daughter), understand our budget and offered up multiple options. Although we were looking for a 2020 to avoid the initial loss in value we ended up test driving 2021 models that had all the bells and whistles we were looking for. Turned out we found both the truck we wanted and a car the wife had to have. Chase was on both sales and ended up working with Evan to give us a number of discounts and the trade in values we wanted to make the numbers work the first time. Again, we were clear on budget and Chase didn't try to pull the back and forth game. The entire purchasing experience at Airpark was great from start to finish. Where the trouble comes in is after the sale. As part of the Truck deal we asked for running boards, a spray in bed liner and air shocks for the truck. We were told the work orders would go to parts and service aftet the deal was funded which is usually 2-3 days. We are now on day 11 (8 business days) with multiple texts and voice mails with NO response. Really? When there is resolution on the afte sale peice I will update with details. In any caee, If you are looking for a no pressure laid back car buying experience I think Airpark will do well right up to the sale. After the sale I cant vouch for since it has been very frustrating to say the least. Wirh any luck we can get the delay and lack of communication taken care of soon. On a side note, I found out today that Chase no longer works for Airpark. Worrying since he was responsive even on his days off and others have not been. More