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Airport Honda

Alcoa, TN

4.9
3,108 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,108 Reviews of Airport Honda

February 11, 2022

Service department has been extremely helpful. Meagan, Rick and Joe have gone out of their way to help with a recurring Honda manufacturing issue. Would highly recommend the Airport Honda. Maybe not so mu More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette, Bill Burns, Rick McGinnis, Meagan Pless
Feb 11, 2022 -

Airport Honda responded

Sorry to hear that you are having a tough time with your Pilot. Glad to hear that our service department has been taking good care of you.

February 09, 2022

JESSE IS THE MAN! He has been extremely helpful throughout the looking and buying process. He has excellent knowledge with the vehicles we looked at. Daryl and Jesse are great a team! More

by elbonilla1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Daryl Casteel, Jesse Gilbert
Feb 09, 2022 -

Airport Honda responded

Elijah, thank you for the wonderful review, and welcome to the Airport Honda family!!!!! We appreciate your business, come back and see us!!!!! 865-970-2300 is our number if you need anything.... we are always here after the sale!!!!

February 09, 2022

Had a great experience yesterday. Glenn Burton was friendly, efficient and informative. Wouldn't consider going anywhere else. More

by Mary Burr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Burton
Feb 10, 2022 -

Airport Honda responded

Thank you for your review. We appreciate your business.

February 09, 2022

These people are great. They were very professional, kind and caring! Plus, they were very gracious when answering my questions. And, I was taken care of promptly! Airport Honda, you folks are the best! He More

by martheacate
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was another young man,…I just forgot his name😁, Bill Burns
Feb 09, 2022 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Bill will be glad to hear about your kind words and five stars. If you ever need help, just give us a call. 865-970-2300

February 05, 2022

Great service, honest and knowledgeable . Kevin Coffman is top notch and knows his stuff. We highly recommend. More

by apb1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Feb 07, 2022 -

Airport Honda responded

We're so glad that our staff took such great care of you during your visit! We really appreciate your recommendation of our dealership, and if there is ever anything additional that we can do for you, please let us know!

February 04, 2022

I’ve been a customer for years. Always great service. Very efficient and to the point! More

by danielshifflett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Burns
Feb 04, 2022 -

Airport Honda responded

Thank you for your review. We appreciate your loyalty to Airport Honda

February 04, 2022

Clean, comfortable, friendly dealership! Just bought my Clean, comfortable, friendly dealership! Just bought my 4th car from Kevin Coffman and it was a fantastic experience. Don’t typically see the words More

by Lita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, LaMarcus Thompson
Feb 04, 2022 -

Airport Honda responded

Lita, thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

February 04, 2022

Had breakdown while visiting from Virginia and needed repair right away to return home. Joe took care of us and we made it home safe with no issues. Accord is running great. A trusted service dept. More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names but all Saturday staff in service department was great. , Joe Lafollette
Feb 04, 2022 -

Airport Honda responded

Thank you for your review. Glad you were able to get fixed up and got home safe.

February 03, 2022

I got my oil changed and a replacement key. My service advisor, Joe Lafollete, was great. He mentioned other services due on my car, many I've already completed myself, but there was no pressure nor did More

by Astein2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Feb 03, 2022 -

Airport Honda responded

Firstly thanks so much for your positive feedback, and taking time to leave us a review. We really appreciate it! We’re delighted to hear that Joe, our service advisor here at Airport Honda, helped recommend services that most suited your vehicle but wasn't pushy.

February 03, 2022

Super quick service and always keep me updated on what does/doesn’t need to be done. Megan in the service department is awesome and personable - we always chat about our SIs when I come in! More

by kenzieraye12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Pless
Feb 03, 2022 -

Airport Honda responded

Thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

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