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Airport Honda

Alcoa, TN

4.9
3,119 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,119 Reviews of Airport Honda

January 03, 2022

Airport Honda has always been pleasant and courteous to deal with. They go above and beyond to provide quality service. Joe Lafollette was excellent in his advice as our service advisor and would trust J More

by KLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Jan 03, 2022 -

Airport Honda responded

Thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

January 03, 2022

Joe LaFollette is amazing. He was so kind and courteous when I brought my car in for service. They did such a wonderful job! Go see Joe in the service department, you won’t be disappointed!! More

by Shepard.925
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Jan 03, 2022 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Joe will be glad to hear about your kind words and five stars. If you ever need help, just give us a call. 865-970-2300

January 03, 2022

Best experience ever!! Great people and great cars. Kevin Coffman is the most proffesional and caring salesperson. More

by lizschb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Jan 04, 2022 -

Airport Honda responded

Thank you for the wonderful review, and welcome to the Airport Honda family!!!!! We appreciate your business, come back and see us!!!!! 865-970-2300 is our number if you need anything.... we are always here after the sale!!!!

January 02, 2022

I had a very good experience today with Joe L as the tech and also with Rick M as the service manager. Always good to have nice people on the end of the phone lines. More

by dncoffey65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette, Rick McGinnis
Jan 03, 2022 -

Airport Honda responded

thank you for the wonderful review, and welcome to the Airport Honda family!!!!! We appreciate your business, come back and see us!!!!! 865-970-2300 is our number if you need anything..

January 01, 2022

This was altogether a pleasant experience. I was able to get a quick appointment, and when I arrived I was promptly and courteously taken care of. The dealership has a comfortable waiting area, but my wait More

by agfranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Jan 03, 2022 -

Airport Honda responded

Thank you for the positive review, and we appreciate your business!!!!! Thank you for being a part of the Airport Honda family!!!

December 31, 2021

I had a problem with multiple error warnings on my 2017 Pilot. I called and got an appointment for the next day. The service manager and crew found the problem and repaired it quickly. Fortunately it was c More

by Stevenw.blizzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Dec 31, 2021 -

Airport Honda responded

Sorry to hear that you had a problem with your Pilot but am glad that our team found the problem quickly and that it was covered under warranty. Thanks for taking the time to share your experience.

December 31, 2021

The service was quick and the pricing is fair. I will come back when I'm due for service again More

by 4ampaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette, Marty Denny, David Wright
Dec 31, 2021 -

Airport Honda responded

Glad that Joe and team were able to assist you. Thank you for taking the time to share your experience.

December 30, 2021

Great dealership! Highly recommend this place. They worked great with our budget. Couldn’t ask for better service. Ask for Michael. More

by Chloe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Spangler
Dec 30, 2021 -

Airport Honda responded

Thank you Chloe for your review. We appreciate your business. Enjoy that new Civic

December 30, 2021

Michael was great and very informative. He said he would continue looking for a car for me and did...which dealers failed to do More

by Kmason739
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Spangler
Dec 30, 2021 -

Airport Honda responded

Thank you Kristie for your review and welcome to the Airport Honda family. Enjoy your CR-V

December 30, 2021

Joe was our service rider and was excellent. We had a minor repair done and in and out in a timely manner. More

by rhaydenart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Dec 30, 2021 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Joe will be glad to hear about your kind words and five stars. If you ever need help, just give us a call. 865-970-2300

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