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Airport Honda

Alcoa, TN

4.9
3,121 Reviews
Call Dealership (865) 970-2300
View Awards

2844 Alcoa Hwy

Alcoa, TN

37701

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3,121 Reviews of Airport Honda

November 25, 2021

Always helpful and friendly. Gives me the best price and never pushes unnecessary service for my car. More

by Martha F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Report | Print
Nov 26, 2021 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Joe will be glad to hear about your kind words and five stars. If you ever need help, just give us a call. 865-970-2300

Nov 27, 2021 -

Martha F responded

Best service department ever. As I said in my original reply, Joe Lafollette is always patient, explains things to me, & never recommends more service than I need. I feel I can trust him and his advice. Love my '06' CRV. Martha Frink

Nov 27, 2021 -

Martha F responded

Best service department ever. As I said in my original reply, Joe Lafollette is always patient, explains things to me, & never recommends more service than I need. I feel I can trust him and his advice. Love my '06' CRV. Martha Frink

November 24, 2021

Very friendly and helpful staff. Short wait time and very nice customer lounge. Glen was very knowledgeable and answered all my questions. More

by Leslie.crawford1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Burton
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Nov 24, 2021 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Glenn will be glad to hear about your kind words and five stars. If you ever need help, just give us a call. 865-970-2300

November 23, 2021

Matthew was pleasant, friendly, knowledgeable, and easy to make a deal with for a used pilot. More

by Kespeed3030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Matthew Johnson
Report | Print
Nov 23, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Matthew Johnson. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Enjoy your new Pilot!

November 22, 2021

Meagan P. Was very friendly. Great customer service from her and the team at Airport Honda! More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Pless
Report | Print
Nov 23, 2021 -

Airport Honda responded

Thank you for your great review. Glad Meagan and team were able to assist you.

November 22, 2021

Painless buying process. Worked with us on our trade in. Really good experience over all. More

by jhilton0002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Report | Print
Nov 22, 2021 -

Airport Honda responded

We couldn’t be happier that Jay Haynes provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new CR-V, please come back to visit anytime!

November 22, 2021

Everyone is great but Jay Haynes went the extra mile to get us the best deal on a pre-owned vehicle. More

by Abigail.hilton2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Report | Print
Nov 22, 2021 -

Airport Honda responded

Congratulations on your new CR-V! Thank you for taking the time to write about your experience. It is wonderful to hear that Jay was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 21, 2021

As always, Joe LaFollette did an outstanding job taking care of my vehicle- many thanks! More

by maryetank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Report | Print
Nov 22, 2021 -

Airport Honda responded

Thank you Mary for your review. We appreciate your service business.

November 21, 2021

Airport Honda has lost a very loyal customer! Traded new 2015 after a year that was a Lemon for a new 2017 exactly like the 2017. The 2015 had 5,000 miles, lost over $10,000. Traded the 2017 for a 2021 exac More

by cathyecker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Denny, Daryl Casteel, Kibbee McCoy, Bill Jenkins
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November 20, 2021

Kevin Coffman is the only person myself and my family go to to purchase vehicles! He has always taken care of us and is the true definition of “Honda Family” More

by Kenny Mize
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Report | Print
Nov 22, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Kevin Coffman. We will be sharing your feedback amongst our team.

November 20, 2021

I love my 2022 HRV I bought from Greg Tapp at Airport Honda! Honda has my business for life! More

by kirawolfenbarger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp
Report | Print
Nov 22, 2021 -

Airport Honda responded

Congratulations on your new HR-V! Thank you for taking the time to write about your experience. It is wonderful to hear that Greg was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

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