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Airport Honda

Alcoa, TN

4.9
3,135 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,135 Reviews of Airport Honda

September 03, 2021

Joey DeCarlo is a great guy. He explained everything so well. What an amazing experience at Airport Honda! It was nice and I am happy with my purchase! More

by heidelberg.harley2lt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo
Sep 06, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Joey DeCarlo. We will be sharing your feedback amongst our team.

September 02, 2021

Today I purchased a 2022 Honda Pilot Special Edition. The salesman, Kevin Coffman, was absolutely the best. I am 62 years old, and have purchased many cars, but I do not recall an experience being more c More

by DEW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, John Pastirko
Sep 02, 2021 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Kevin Coffman helped to make your experience such a positive one. Enjoy your new Pilot!

September 01, 2021

From my first impression I had, this place was a very friendly place. David Nye is a very friendly guy and I’m happy to have him as my first car dealer. Thank you for helping me through the entire proces More

by Python29906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nye
Sep 01, 2021 -

Airport Honda responded

We couldn’t be happier that David Nye provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

September 01, 2021

Helpful, no pressure environment. Got a great offer on my used car and they stayed late to help get my purchase wrapped up. Friendly and helpful staff. More

by Jim McDonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Brett Marriott, Rick Ratliff
Sep 01, 2021 -

Airport Honda responded

On behalf of the Airport Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Accord in the future.

August 31, 2021

I asked for a specific salesman to contact me. He never did. By the time his manager followed up it was too late, I'd gone with another Honda dealer. Despite my experience, I know my father is very pleased More

by sam@andoverproducts.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Sep 01, 2021 -

Airport Honda responded

Sorry to hear that you never received a response from Jay. Jay said that he reached out to you through email but the next day when Brett emailed, you said that you had never heard from him. Sorry for the miscommunication.

August 31, 2021

Just want to thank David Nye for helping me get my new Nissan Rouge. He’s professional and made the buying process simple and easy. Mark in finance did a great job also. More

by Shawnmacguire
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, David Nye
Sep 01, 2021 -

Airport Honda responded

Thank you for your review. Glad that you had a great experience. We will be sure to share your review with our staff.

August 31, 2021

Joey DeCarlo is the man!! We have now bought multiple cars from him. Friendly, knowledgeable, and he will work to help you in any way possible. More

by Cwhaley1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo
Aug 31, 2021 -

Airport Honda responded

Thank you for being a loyal Airport Honda customer. We will be sure to let Joey know of your review.

August 29, 2021

Top Notch, Professional always going the extra mile to ensure all customers has a pleasant and smooth purchasing experience. Joey Decarlo and LaMarcus Thompson are the best, Top Notch, Professional, Frien More

by Eddiev57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Brett Marriott, Joey DeCarlo
Aug 30, 2021 -

Airport Honda responded

Congratulations on your new (make/model)! Thank you for taking the time to write about your experience. It is wonderful to hear that Joey and Lamarcus were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

August 29, 2021

My buying experience is always great because we have the best sales guy, Greg Tapp! More

by Alisa13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp
Aug 30, 2021 -

Airport Honda responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Airport Honda in Alcoa. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

August 28, 2021

I can’t say anything bad about airport Honda. They treat us like family . Our salesman understands our needs and the entire dealership goes above and beyond to satisfy our needs More

by Dwayneprince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp, John Pastirko
Aug 30, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Greg Tapp. We will be sharing your feedback amongst our team.

Aug 30, 2021 -

Dwayneprince responded

Gregg’s a great salesman. Zero pressure from him on anything-that’s the way it should be

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