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Airport Honda

Alcoa, TN

4.9
3,109 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,109 Reviews of Airport Honda

May 17, 2021

greg was super helpful, answered all my questions and helped me out with everything i needed! glad to be walking away with a new car and ecstatic that greg was able to make that happen! More

by scornful72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp
May 19, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Greg Tapp. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

May 17, 2021

I have bought Honda’s from Airport Honda many times. The people and service are top notch. I would recommend them to any one looking for a new vehicle . More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jemley, Kevin Coffman, LaMarcus Thompson, David Nye
May 17, 2021 -

Airport Honda responded

Jerry, thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

May 17, 2021 -

Jerry responded

Keep up the good work guys!!

May 17, 2021

From negotiating the price online, to the test drive, and the financial paperwork working with this dealership was excellent. Rick Ratliff took the time to ensure the best we had the all the details just as More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Marriott, John Pastirko, Rick Ratliff
May 19, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Brett, Rick and John. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

May 12, 2021

This is a great place to buy a car. I hadn't purchased a car since 2007. I wasn't looking for a Honda, but after working with Kevin, and learning about the benefits of owning one; it was a no brainer. I got More

by CP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Mark Morgan
May 12, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Kevin Coffman. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Accord. Kevin and the team will be thrilled to hear your feedback!

May 12, 2021

We have purchased several cars at this dealership. We’ve always had a great experience. Working with sales staff has been easy and all the staff is always very professional. More

by grubbj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, LaMarcus Thompson
May 12, 2021 -

Airport Honda responded

We couldn’t be happier that Kevin provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team.

May 11, 2021

Absolutely first class!! Dan Sanford (sales) and Darryll Castell (sales manager) were extremely helpful — transparent and knowledgeable. I would highly recommend Airport Honda to friends, family, and stran More

by Ridgeline Fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, Daryl Casteel
May 12, 2021 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Dan Sanford and Daryl Casteel helped to make your experience such a positive one.

May 08, 2021

I have bought 5 vehicles here and Jay has helped me everytime he is amazing as well as everyone else very friendly I recommend this dealer to everyone More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Denny, Jay Haynes, Mark Morgan
May 10, 2021 -

Airport Honda responded

Thank you for your great review. We appreciate you being a big part of the Airport Honda family.

May 01, 2021

Rick was absolutely wonderful to work with & he went above and beyond to get us what we wanted! We highly recommend Rick and the staff at Honda! More

by tayrodmcgill123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ratliff
May 03, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Rick Ratliff. We will be sharing your feedback amongst our team.

April 30, 2021

When looking for a car I went to 3/4 other dealerships, wasn't impressed. A friend said they went to Airport Honda and were happy, so I went. It was rainy and cold, but Jesse Gilbert came out smiling and f More

by Accord owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Jesse Gilbert
Apr 30, 2021 -

Airport Honda responded

Thank you for the awesome review, and welcome to the Airport Honda family!!! We appreciate your business, our job is to assist people in one of the biggest purchases that you make, and to get the best deal possible.... Here at Airport Honda, that is our #1 goal...... Come back and see us!!!

April 29, 2021

I know Jesse from my neighborhood. I almost like his kids better than him! Honestly, he's a great guy, willing to help whenever someone needs it. We had a great time finding my beautiful little Honda More

by Ms. Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Gilbert
Apr 29, 2021 -

Ms. Patty responded

Plus 5 star for quality of work

Apr 30, 2021 -

Airport Honda responded

Thank you for your great review. We appreciate your business.

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