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Airport Honda

Alcoa, TN

4.9
3,108 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,108 Reviews of Airport Honda

March 30, 2021

Today Dan helped me find a new 2021 Honda Civic and I am SO grateful for the help!! This was the smoothest process I've ever had. I am so grateful for Aurport Honda!!!! I will never go anywhere else. More

by BeccaB0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford
Mar 30, 2021 -

Airport Honda responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Airport Honda. We wish you safe travels in your new Civic and look forward to seeing you again soon!

March 30, 2021

I have been going to Airport Honda for many years and am highly satisfied with the sales force there. My car is always serviced well and I have never had any problems. This is hands down the best dealership More

by Lauriepharmtech
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, Mark Morgan, Daryl Casteel
Mar 30, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dan Sanford. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

March 27, 2021

Dan Sanford was wonderful in helping me find a van that I desperately needed for personal and business deliveries. Instead of us having to go to all the different car lots that Airport Honda owns he put us i More

by marisawc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in the Finance department was so nice and easy to deal with. He is very personable and knowledgeable. Really enjoyed working with him too. Thank you t, Dan Sanford, Mark Morgan
Mar 29, 2021 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Dan Sanford helped to make your experience such a positive one. Enjoy your new van!

March 27, 2021

My Husband & I worked with Greg Tapp today. He was very knowledgeable about the vehicle we were interested in and patient while we decided. Grateful More

by Faye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp
Mar 29, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Greg Tapp. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

March 26, 2021

Patrick was awesome he helped make the buying process smooth and easy. Great customer service I would 10/10 recommend him to anyone looking to buy a car! More

by Erinesise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Lawson
Mar 26, 2021 -

Airport Honda responded

We couldn’t be happier that Patrick provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new Cooper, please come back to visit anytime!

March 25, 2021

5 starts to our salesman Patrick Lawson! He was thorough, knowledgeable, answered questions clearly and he helped us find our car. As far as the dealership, the negotiations with the management to come to th More

by Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Lawson
Mar 29, 2021 -

Airport Honda responded

We are disappointed to read that your recent experience was not satisfactory. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Airport Honda, our focus is to provide consumers with excellent customer service.

March 25, 2021

Patrick Lawson, was very helpful with us choosing our Honda Pilot, he was very knowledgeable about the vehicle. This is our first Honda purchase, looking forward to a great relationship with Airport Hond More

by Melissavogus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Lawson
Mar 25, 2021 -

Airport Honda responded

On behalf of the Airport Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Honda Pilot in the future.

March 25, 2021

Thanks to Kevin Coffman for the professionalism and help with my new car purchase. Spent extra time helping with setup of extras. Third vehicle I have purchased from him at Airport Honda More

by shuskey51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Mar 26, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Kevin Coffman. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Thank you for being a loyal Airport Honda customer!

March 24, 2021

Highly recommend this dealership. Joey Decarlo was great! Everyone I dealt with was professional, knowledgeable, and friendly. Will certainly use them again should I need another car! More

by Babe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Joey DeCarlo
Mar 25, 2021 -

Airport Honda responded

We’re glad that Joey was able to address your purchasing needs and to place you in a vehicle that met your specifications. We appreciate you choosing Airport Honda as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle! Please come back and see us again soon!

March 23, 2021

Great to work with! Our salesman, Dirk, was honest, upfront, and didn't try to put us in a vehicle that wasn't right for us. More

by chadly711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Dirk Lipert
Mar 23, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dirk. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

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