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Airport Honda

Alcoa, TN

4.9
3,137 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,137 Reviews of Airport Honda

December 14, 2020

I went to Airport Honda knowing what I wanted to buy!! Joey Decarlo my salesman made that happen for me! I was pleasantly surprised and appreciate how fast the whole experience went!! Thanks Airport Honda More

by kimstump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Joey DeCarlo
Dec 15, 2020 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Joey DeCarlo. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Joey, Mark and the team will be thrilled to hear your feedback!

December 14, 2020

He was so friendly and easy to work with. His humor broke the ice immediately. He explained the financial plan really well and came across as a genuinely wonderful person who enjoys his job and enjoys helpin More

by Brie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson
Dec 14, 2020 -

Airport Honda responded

Brie, thank you for the great review, and welcome to the Airport Honda family!!!!! We appreciate your business, and hope to see you back again soon!!!

December 14, 2020

I worked with Gregg and Dan for my purchase of a new Pilot. Both were very friendly, answered all my questions, and made the over-all purchase process as easy as possible. LaMarcus also made the financi More

by philterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp, Dan Sanford, LaMarcus Thompson, Brett Marriott
Dec 14, 2020 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Greg Tapp and Dan Sanford helped to make your experience such a positive one. Enjoy your new Pilot!

December 14, 2020

Kevin is the best sales person I have ever dealt with. He is honest, professional and has impeccable follow up. He has won numerous Honda awards and is Sales person of thee year every year. See Kevin, you wi More

by floyd.glennjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Dec 15, 2020 -

Airport Honda responded

Thank you Floyd for your review. We appreciate your continued business.

December 14, 2020

Very customer friendly! Helped get the payments more manageable for me; discussed financing options, looked at new versus newer previously owned cars to help with decisions. More

by henlin226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pastirko, Rick Ratliff, Jeffrey Johnston
Dec 15, 2020 -

Airport Honda responded

On behalf us all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Rick and Jeffrey. We will be sharing your feedback amongst our team. Enjoy your new Pilot and please come visit us again soon!

December 10, 2020

Our dealer representative, David Nye, has gone above and beyond any other car salesman we’ve ever encountered. Showed great understanding explaining the vehicles we were looking at. Very patient and knowled More

by Lori
Recommend Dealer
Yes
Employees Worked With
David Nye
Dec 11, 2020 -

Airport Honda responded

We couldn’t be happier that David Nye provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

December 08, 2020

Dirk was absolutely one of the best sales professionals I have ever dealt with!! No pressure, very attentive and just a real pleasure to work with!! See Dirk for your next ride!! You'll be glad you did!! More

by prwilliams4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Dirk Lipert
Dec 09, 2020 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Dirk Lipert helped to make your experience such a positive one. Enjoy your new vehicle!

Dec 09, 2020 -

prwilliams4 responded

Gotta give a shout out to that awesome guy in finance, Lamarcus!! Thanks again for the awesome experience!!

Dec 09, 2020 -

Airport Honda responded

Thank you

December 05, 2020

I worked with Patrick Lawson to get my New Pilot. He made everything so easy. He was kind and very helpful. Patrick helped me get the car and the monthly payment I wanted. Definitely would use him aga More

by Honiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Daryl Casteel, Glenn Burton, Patrick Lawson
Dec 07, 2020 -

Airport Honda responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Airport Honda in Alcoa. We wish you safe travels in your new Pilot and look forward to seeing you again soon!

December 05, 2020

Scott Ackerman did a great job selling us a new CRV this week. Very knowledgeable and friendly. Thanks also to manager Joe Jemley. Airport Honda is a first class operation all the way! More

by exc17flyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jemley, Scott Ackerman
Dec 07, 2020 -

Airport Honda responded

On behalf us all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Scott Ackerman and Joe Jemley. We will be sharing your feedback amongst our team. Enjoy your new CRV and please come visit us again soon!

December 05, 2020

Enjoyed working with Dan. He was helpful & patient with us in selecting our 2021 Pilot. He went the extra mile to help my wife understand all the bells and whistles and even helped her download the apps n More

by USAFALOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, Mark Morgan
Dec 07, 2020 -

Airport Honda responded

We couldn’t be happier that Dan provided you and your wife with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new Pilot, please come back to visit anytime!

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