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Airport Honda

Alcoa, TN

4.9
3,288 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,288 Reviews of Airport Honda

May 24, 2021

Rick Ratliff helped me find the right fit for me! He even washed my car since the detailers were unavailable! Definitely will do business here again. More

by Erickawright98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ratliff
May 27, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Rick Ratliff. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

May 22, 2021

Jay Haynes was great and very helpful. He met my needs and also answered all my questions/ concerns. He made the transition go very smoothly. Also David Nye was also great and very helpful and made the fi More

by gribble_heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Haynes, David Nye
May 27, 2021 -

Airport Honda responded

Hearing that you had “great” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Airport Honda in Alcoa, we wish you many happy miles in your new CR-V. We look forward to serving you for many years to come!

May 22, 2021

We ways work with Dan Sanford. They are helpful, patient, and always work with us when we are negotiating and never have a bad attitude about us asking questions. More

by Amanda Sunshine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, Daryl Casteel
May 27, 2021 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Dan Sanford helped to make your experience such a positive one.

May 22, 2021

I love doing business here. I drive 7 hours to buy my cars at Airport Honda. I get superb customer service and quality people every time. More

by Nodom15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Denny, Kevin Coffman
May 27, 2021 -

Airport Honda responded

We couldn’t be happier that Kevin Coffman provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team.

May 21, 2021

The service was excellent and the personnel were excellent. I never owned a new car before and it was unbelievably easy. It was a great experience. More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, LaMarcus Thompson
May 27, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dan Sanford. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

May 20, 2021

Excellent visit! Rick Ratliff was efficient, hard-working, and made the buying process seamless! Rick ensured all questions were answered and never made me feel rushed. Highly recommend. More

by ToddC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Brett Marriott, Rick Ratliff
May 21, 2021 -

Airport Honda responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Airport Honda in Alcoa.

May 19, 2021

Just purchased a new Honda CRV 2021 !! Kevin and Daryl Just purchased a new Honda CRV 2021 !! Kevin and Daryl are incredible, professional, and friendly!! I will definitely be back when I'm ready for my More

by Fitaaronwhite1449
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Daryl Casteel
May 20, 2021 -

Airport Honda responded

Congratulations on your new CRV. We couldn't be happier that you had a great experience.

May 18, 2021

Friendly, comfortable buying experience. Competent sales people. Very high document fee. A lot of effort spent detailing the used cars. Provided CarFax report. As always a lot of unnecessary signing and More

by TNVol85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Rick Ratliff
May 18, 2021 -

Airport Honda responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Rick and LaMarcus were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

May 18, 2021

This was the first vehicle I have purchased in 5 years. We dealt with Dirk Lipert and he was by far the best salesman we've had the pleasure of dealing with!! More

by Tryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Lipert
May 18, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dirk Lipert. We will be sharing your feedback amongst our team. Enjoy your new Jeep and please come visit us again soon!

May 17, 2021

greg was super helpful, answered all my questions and helped me out with everything i needed! glad to be walking away with a new car and ecstatic that greg was able to make that happen! More

by scornful72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp
May 19, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Greg Tapp. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

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