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Airport Honda

Alcoa, TN

4.9
3,287 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,287 Reviews of Airport Honda

December 01, 2020

Rick Ratliff was very accommodating and helpful throughout the whole sales process. He made sure I got exactly what I wanted and made the process easy. Would certainly send a friend or family to Ai More

by KATIE
Recommend Dealer
Yes
Employees Worked With
Rick Ratliff
Dec 02, 2020 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Rick Ratliff. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

December 01, 2020

Joey DeCarlo was very knowledgeable, patient and helpful and always professional. He was responsive to my email thru Costco auto buying and then directly communicating with him by phone or email. The deal More

by frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo, John Pastirko
Dec 02, 2020 -

Airport Honda responded

On behalf of the Airport Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future.

November 30, 2020

Greg Tapp at Airport Honda treated us with respect and courtesy while helping us purchase our 2016 certified pre-owned Honda CRV Touring AWD SUV. He was honest, helpful, and friendly and understood our n More

by Jbhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp, LaMarcus Thompson
Nov 30, 2020 -

Airport Honda responded

On behalf us all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Greg Tapp. We will be sharing your feedback amongst our team. Enjoy your new CRV and please come visit us again soon!

November 25, 2020

Amazing car buying experience. They sold me what I wanted and didn’t try to push anything else on me. I highly recommend airport Honda!!!! More

by watkinsglennjoshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Jesse Gilbert
Nov 25, 2020 -

Airport Honda responded

We’re glad that Jesse was able to address your purchasing needs and to place you in a 2021 Honda Accord that met your specifications. We appreciate you choosing Airport Honda as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Accord! Please come back and see us again soon!

November 12, 2020

Rick was extremely knowledgable about the crv and he patiently answered all of our questions and showed us how to use all of the new features. More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ratliff
Nov 12, 2020 -

Airport Honda responded

On behalf of the Airport Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new CRV in the future.

November 12, 2020

I appreciate the Excellent customer service provided by I appreciate the Excellent customer service provided by the Airport Honda Team & all associates. They hold true to the utmost professionalism and int More

by jodybillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Mark Morgan
Nov 12, 2020 -

Airport Honda responded

It’s great to hear that your visit with us earned a 5-star rating! We couldn’t ask for nicer feedback and thank you for taking the time to share it!

November 11, 2020

Kevin Coffman. He's professional, knowledgeable, cares about his customers, really appreciated our business. Highly recommend him and this dealership if you're searching for a new car. More

by RY1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Mark Morgan
Nov 11, 2020 -

Airport Honda responded

Thank you for the positive review, and we appreciate your business!!!!! We would also like to welcome you to our Airport Honda family!!! Come back and visit our service department, Mon-Fri 7:30-6:00 and Sat 7:30-4:30 no appointment for oil changes!!!! Thanks again!!!!

November 08, 2020

My husband and I were referred to Kevin Coffman by a close friend. We wanted to find out about getting a reliable vehicle that was in our price range, and didn't have high mileage. Every Car and SUV he More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Nov 09, 2020 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about Kevin. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 06, 2020

I went there knowing exactly what I wanted. They were amazing to work with! I highly recommend this dealership and esp Rick Ratliff for sales!!! More

by Nrsemichel
Recommend Dealer
Yes
Employees Worked With
John Pastirko, Rick Ratliff
Nov 06, 2020 -

Airport Honda responded

Glad to hear that you had a great experience and thank you for the recommendation. We appreciate your business. If you need anything just give us a call.

November 06, 2020

Rick worked diligently to make sure that we received the best deal possible for our situation. We love our new Honda we purchased from Airport Honda and highly recommend Rick Ratliff if you are looking for More

by Rocky207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Rick Ratliff, Jeffrey Johnston
Nov 06, 2020 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about Rick. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

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