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Airport Honda

Alcoa, TN

4.9
3,104 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,104 Reviews of Airport Honda

November 26, 2019

New CR-V Purchased my new vehicle from salesman Dan Sanford and found him to be very helpful. The vehicle has met and surpassed my expectations. I am a long ti More

by seymour09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford
Nov 26, 2019 -

Airport Honda responded

Congratulations on your purchase. We appreciate your business. Enjoy your new CR-V.

November 25, 2019

out of state I,ve probably traded for 50-60 new cars.Not very efficient getting paperwork and complete prices correct. 2 months stil waitin on return check.. More

by brbuck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Sanford, John Pastirko, David Nye
Nov 25, 2019 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us as we strive to exceed our customer's expectations in our personnel and our processes. We apologize for your experience and we appreciate your feedback. We looked into your refund and the refunded amount will be going to your lender. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Chris Denny General Manager Airport Honda 865-970-2300

November 25, 2019

Stopped to purchase leased car. Sales staff very helpful and knowledgeable. Financing and paperwork handled efficiently. When I get ready to buy my next car will return to Airpot Honda. More

by April
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Rick Ratliff
Nov 25, 2019 -

Airport Honda responded

We couldn’t be happier that Rick Ratliff provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. Please come back to visit anytime!

November 25, 2019

Great people, Great product This is my 3rd time returning to Airport Honda for our families vehicle needs. We worked with Patrick Lawson this time. Again, we could not have asked More

by bevdwat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Lawson
Nov 25, 2019 -

Airport Honda responded

On behalf us all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Patrick Lawson. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

November 23, 2019

Always good service. Will go the extra mile to satisfy a customer. Helpful and knowledge staff. This is the third car my family has bought here and we have always been treated well. More

by stephenrpost
Recommend Dealer
Yes
Employees Worked With
Kibbee McCoy
Nov 25, 2019 -

Airport Honda responded

On behalf us all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Kibbee. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

November 22, 2019

Henry and Kibbee are great guys. Couldn't ask for better. Great place to buy a car. Second time for me. Recommend them first class More

by rwf61562
Recommend Dealer
Yes
Employees Worked With
Henry Love, Kylie Wiese, Kibbee McCoy
Nov 25, 2019 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Henry and Kibbee helped to make your experience such a positive one.

November 22, 2019

I contacted Greg Tapp on the phone and found they had a I contacted Greg Tapp on the phone and found they had a 2018 Honda Fit that I was interested in. We set an appointment and the next day I was the pr More

by Ms Hazel
Recommend Dealer
Yes
Employees Worked With
Joe Jemley, Greg Tapp, John Pastirko
Nov 22, 2019 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Greg Tapp. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

November 21, 2019

Fantastic service and very friendly staff. My new go to place for quality vehicles. Wouldn’t recommend a better place. Be sure to ask for Greg Tapp!! More

by brittanynichole124
Recommend Dealer
Yes
Employees Worked With
Joe Jemley, Greg Tapp, LaMarcus Thompson, Brett Marriott, Rick McGinnis
Nov 22, 2019 -

Airport Honda responded

We couldn’t be happier that Greg provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new Jeep, please come back to visit anytime!

November 20, 2019

Buying Experience I am taking a few minutes to let you know about my recent experience at Airport Honda in Alcoa, Tennessee. What I thought would be an afternoon of tes More

by spoland2849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, John Pastirko
Nov 20, 2019 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Kevin Coffman helped to make your experience such a positive one. Enjoy your new CR-V!

November 20, 2019

It was my first time purchasing a car from a dealership and I can not express how happy I am with how Greg got me through the process. It was quick and easy! He was super knowledgeable which was a great co More

by olivia.decarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp
Nov 20, 2019 -

Airport Honda responded

Thank you so much for your review. We appreciate your comments and are confident that you will enjoy your new HR-V.

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