
Airport Honda
Alcoa, TN
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3,110 Reviews of Airport Honda
Never again! I took my 2001 Honda Accord in to have the brake master cylinder replaced. This was after an aftermarket brake master cylinder had been installed and I took my 2001 Honda Accord in to have the brake master cylinder replaced. This was after an aftermarket brake master cylinder had been installed and leaked out all the brake fluid. This is my experience with the service department... a relatively simple job. After the installation of the brake master cylinder I was called and told that my brake lines needed to be flushed (a $130), a service which I declined at the time. When I received a call saying that my car was ready to be picked up I was also told that the brake pedal still went down to the floor and that the brake booster was bad ($400) and needed to be replaced...which I declined at that time also ( which was a "recommended maintenance" that was put on the invoice). Once I arrived to pick up my car and evaluated the situation and personally knowing that the brake booster showed no signs of being bad with the pedal still going to the floor I carefully drove the car home. I then bleed the brake lines myself to remove the air from the lines (the reason the brake pedal went to the floor) and found that the brakes work as designed. It is MY OPINION that the service department is in the unethical practice to suggest maintenance that is not required or needed. I did share my experience with Honda Corporate with a response saying that this information would be used for future management training. I will drive 100 miles to find a Honda dealer before going back to Airport Honda for anything! More
NEW CAR I got a great deal. Floyd Glenn was very informative and helpful. Darrell was nice and worked with me on price. Mark in finance wad very nice. I got a great deal. Floyd Glenn was very informative and helpful. Darrell was nice and worked with me on price. Mark in finance wad very nice. More
Great experience Tim listened to what we were looking for and searched to find a selection of used vehicles that met our criteria. No pressure. We left without purchas Tim listened to what we were looking for and searched to find a selection of used vehicles that met our criteria. No pressure. We left without purchasing because we had another dealership that had some similar vehicles we wanted to see before we made a purchase. We returned about an hour later and made a purchase. Thank you, Tim for great service! More
Odyssey owner Matt and Greg were very good to deal with. Very knowledgeable and helpful. Will be sure to recommend them to others. I will definitely consider buy Matt and Greg were very good to deal with. Very knowledgeable and helpful. Will be sure to recommend them to others. I will definitely consider buying again one day. More
Matthew Johnson Great guy, the vehicle was the cake and he was the icing. He let it sell itself and was there to assist. Pressure Nonexistent Stellar Experience! Great guy, the vehicle was the cake and he was the icing. He let it sell itself and was there to assist. Pressure Nonexistent Stellar Experience! More
Found our fit Matt took great care of me. We had totalled our 2013 fit and we had to have another one. Matt did great finding us another fit. Matt took great care of me. We had totalled our 2013 fit and we had to have another one. Matt did great finding us another fit. More
Amazing service! Amazing service. Worked with us in everyway possible. Everyone one went wya out of there way and was great. 10 out of 10. Love my new car! Amazing service. Worked with us in everyway possible. Everyone one went wya out of there way and was great. 10 out of 10. Love my new car! More
Quick response & Fast Quality Service Just bought a car at Airport Honda. My wife and I couldn’t be happier with the quick response of Greg Tapp and the fast quality service. We also got a Just bought a car at Airport Honda. My wife and I couldn’t be happier with the quick response of Greg Tapp and the fast quality service. We also got a sweet Honda Pilot. More
Best car purchase experience I have ever had. From the beginning to the end, best car buying experience I have ever had. Joey DeCarlo was so awesome, easy to talk to, no pressure, professional a From the beginning to the end, best car buying experience I have ever had. Joey DeCarlo was so awesome, easy to talk to, no pressure, professional and fun all wrapped up into one great guy.... I had to give him a hug before I drove away. In the past I have spent entire days at a dealership, but not this time. In and out in less than 4 hours driving away in my new car. All of the employees were pleasant. Mark, the finance guy was wonderful.. Joey and Mark went above and beyond the call of duty and I couldn't be happier. Thank you to both of them, and to the dealership for employing such amazing people. More
Really nice people Tim Bowers was great! He was able to put up with this crazy nervous person and gave me a great deal and great SUV. Thanks Tim Bowers was great! He was able to put up with this crazy nervous person and gave me a great deal and great SUV. Thanks More