
Airport Honda
Alcoa, TN
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3,112 Reviews of Airport Honda
Got what I wanted hassle free! Greg helped me get the car I wanted without pressure or hassle. I came in thinking it wasn't possible but he and Trusten made it happen and I'm a happ Greg helped me get the car I wanted without pressure or hassle. I came in thinking it wasn't possible but he and Trusten made it happen and I'm a happy customer. Excellent buying experience. More
Great experience at Airport Honda I needed a bigger vehicle than my Honda HRV for work and they helped find the exact car I wanted! I have worked with this dealership before with other I needed a bigger vehicle than my Honda HRV for work and they helped find the exact car I wanted! I have worked with this dealership before with other new and used vehicles. I make it a priority to recommend them and their staff to friends, family and business associates. I will continue to go there for all my maintenance as well. More
Intense desire and effort to accommodate and please Bruce Wayne worked diligently to help us meet all our requests. Bruce is delightful and professional! LaMarcus was very professional, informative a Bruce Wayne worked diligently to help us meet all our requests. Bruce is delightful and professional! LaMarcus was very professional, informative and attentive! We are beyond pleased with the care we received! More
Great Bruce Wayne went above and beyond anything he would have had to do to make the sale. Me and my wife will definitely return for future purchases becaus Bruce Wayne went above and beyond anything he would have had to do to make the sale. Me and my wife will definitely return for future purchases because of our experience with him. More
Good experience. No problems. Good people all the way around I don't really like buying cars - I find it somewhat stressful. The folks at Airport Honda made it relatively painless. I had bought my previous car t I don't really like buying cars - I find it somewhat stressful. The folks at Airport Honda made it relatively painless. I had bought my previous car there and they gave me a good deal. Glad I went there. Bruce Wayne and LaMarcus Thompson were both very professional and helpful More
Great experience Bruce was very helpful in helping us find the right vehicle for our teenage son. The experience could not have been any better. We highly recommend bo Bruce was very helpful in helping us find the right vehicle for our teenage son. The experience could not have been any better. We highly recommend both Bruce and the dealership. More
Honda 2017 My salesman JB was very easy to work with and the service department is great but unfortunately I can't say the same about the manager of airport Hond My salesman JB was very easy to work with and the service department is great but unfortunately I can't say the same about the manager of airport Honda and the finance department. I would recommend this dealership for service. More
Great dealership! We had a great experience purchasing our new vehicle here. All the sales people were incredibly welcoming and knowledgeable. They have a large selecti We had a great experience purchasing our new vehicle here. All the sales people were incredibly welcoming and knowledgeable. They have a large selection of Hondas. Their website is easy to use, and they respond back very quickly with sales quotes. More
Great Experience This was probably the best car buying experience I've ever had. Bruce and Brett answered all of my questions and allowed me as much time as I needed t This was probably the best car buying experience I've ever had. Bruce and Brett answered all of my questions and allowed me as much time as I needed to test drive and look over vehicles. Never felt pressured. More
Would not go back. Certified cars are really not looked over carefully before they go on the lot...not really certified. Had we not found the problems, they would not h Certified cars are really not looked over carefully before they go on the lot...not really certified. Had we not found the problems, they would not have been repaired. Tires at 40 percent, wheel covers, scraped, pin-striping coming off, windshield had damage. Inside of car is fine. Did not want the car after we drove it from Honda to Farragut; I realized I preferred the CRV. I wanted to change it afterward, but they would not do so without extra money including a restocking fee. Their policies are not customer friendly. They did repair some of the things, but would not consider replacing the car. Our salesperson was very considerate and very helpful, but he does not have the power to do much but go back and forth to a higher-level person. I would never go back to Airport Honda to purchase a car. The General Manager called us a week after purchase, as we had complained about not being able to return the car or change it. We appreciate his call, but he did not help at all. My suggestion: if you ever go in to sales, don't put any money down to hold it overnight; Make sure you drive the car all day before you purchase it. Have a mechanic look at it before you buy. If they won't let you do that, WALK AWAY. More