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Airport Honda
Alcoa, TN
3,112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,112 Reviews of Airport Honda
October 19, 2016
Awesome I would buy a car anywhere Trustin and Dan Work. This is the 3rd Vehicle I have purchased from this dealership, and I sent my son there to purchase I would buy a car anywhere Trustin and Dan Work. This is the 3rd Vehicle I have purchased from this dealership, and I sent my son there to purchase his car! More
by Riggs !
Employees Worked With
Trustin Hampton, Dan Sanford, Homer Hart
October 11, 2016
Very poor service I had an 8:15 appointment on October 8, 2016 at the Airport Honda at 3069 Airport Highway Alcoa, TN and arrived at 8:00 am. I requested service as my I had an 8:15 appointment on October 8, 2016 at the Airport Honda at 3069 Airport Highway Alcoa, TN and arrived at 8:00 am. I requested service as my Tire Pressure service light was on. Bill Burns told me that my vehicle would be serviced under Express Service. I watched customers come and go in the service waiting area. I was never advised the status of my service so at 10:15 and in a crowded service room, I asked those seated if 2 hours was reasonable time to have my tires checked. I was told by several people there that it wasn't and to check with the service department. I walked into the service area to be ignored by one service representative and waited until someone arrived to help me. I asked for the keys to my car so I could go somewhere else to get my car serviced. My car had been serviced and Bill Burns neglected to tell me. I asked him how long had it been completed and he stated 30 minutes. I didn't believe him as I think it was longer. I asked twice to speak to his supervisor and was told he wasn't there so I asked to speak to his supervisor's supervisor and got no response. Never did I get an apology but I did get Bill Burns card with free service written on the back. I asked if it would work at other dealerships as I wouldn't be back. No response again. I have one word to describe the service department at Airport Honda- incompetent. More
by Airport Honda Bad Customer Service
Employees Worked With
Bill Burns
September 27, 2016
Tim Bowers I recently visited this dealership in Alcoa. I was in the area searching for a new car for myself. As soon as we arrived, Tim Bowers was there to gree I recently visited this dealership in Alcoa. I was in the area searching for a new car for myself. As soon as we arrived, Tim Bowers was there to greet us and gave us a look around at the cars. He followed up with us and eventually we were able to find a car that was just right. Excellent customer service and beautiful work ethic. Mr. Bowers made sure that we were on the road in the safest, most suitable car. I would definitely recommend this Twin city dealership for your next car! More
by Mohamed Shoieb
Employees Worked With
Tim Bowers
August 30, 2016
Great Treated very professional. The salesman Dan Sanford helped me get the best possible deal. Since I had an appointment with Dan, he was there at the do Treated very professional. The salesman Dan Sanford helped me get the best possible deal. Since I had an appointment with Dan, he was there at the door to greet me. What a way to start the car purchasing experience! More
by bvannie
Employees Worked With
Dan Sanford, Homer Hart, Geof Ryback, Brad Krauss
August 16, 2016
Love buying a car here Can't say enough good things about airport honda they,work hard to get you what you want at the right price. Where else can u go and say you bought yo Can't say enough good things about airport honda they,work hard to get you what you want at the right price. Where else can u go and say you bought your car from batman my salesman Bruce Wayne is amazing thanks for all you do... More
by Alexashyanne
Employees Worked With
Homer Hart, Bruce Wayne, Sharon Holst
August 16, 2016
No pressure I was really worried about buying a car again because my last experience was not great. But I had a very good experience at the honda dealer in Alcoa I was really worried about buying a car again because my last experience was not great. But I had a very good experience at the honda dealer in Alcoa. My salesman was Bruce Wayne (seriously). He did not pressure me. Very nice man to deal with and I would by another vehicle from him again. More
by joyjenkins53
Employees Worked With
Bruce Wayne
August 15, 2016
FIRST TIME HONDA OWNER Purchased my first Honda. Dan Sanford was a great salesman. LaMarcus Thompson made the paper work very easy. One of the best car buying experiences of Purchased my first Honda. Dan Sanford was a great salesman. LaMarcus Thompson made the paper work very easy. One of the best car buying experiences of my life.. More
by happy080816
Employees Worked With
Dan Sanford, LaMarcus Thompson, Joe Lafollette
August 15, 2016
Great experience Thank you Airport Honda. See repost of review for this dealer ship. Service was great. Thank you again. I wouldn't have a new car if you didn't ha Thank you Airport Honda. See repost of review for this dealer ship. Service was great. Thank you again. I wouldn't have a new car if you didn't have good people working for you. More
by jmcj4110
Employees Worked With
LaMarcus Thompson, Henry Love
August 08, 2016
Always make buying and leasing a car a great experience! We recently leased our 4th vehicle from Airport Honda and they have always been exceptional to work with! Greg Tapp does a wonderful job at making th We recently leased our 4th vehicle from Airport Honda and they have always been exceptional to work with! Greg Tapp does a wonderful job at making the process easy and quick and Homer Hart helped make the paperwork quick and clear. They explained all the information, made sure I was completely satisfied and we couldn't be more pleased with the result. We will surely lease another vehicle from here in the future!! More
by 4thTimeOwner
Employees Worked With
Greg Tapp, Homer Hart
August 04, 2016
Best car purchase I have purchased many cars in my days but I have never had an experience like I had with airport honda. My salesman Dan Sanford was extremely helpful, I have purchased many cars in my days but I have never had an experience like I had with airport honda. My salesman Dan Sanford was extremely helpful, He didnt make me feel pressured. Dannor only answered all my questions but also took time to explain everything I needed to know about my new car. Even tho he was very busy he made me feel like he was only there for me. He is a great salesman and I will definitely be sending anyone looking for a great car buying experience. More
by Uamaezme
Employees Worked With
Dan Sanford, LaMarcus Thompson
