
Airport Honda
Alcoa, TN
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3,112 Reviews of Airport Honda
Both men that I worked with were very professional and kind at the same time. They answered all my questions. They gave me a thorough inspection of the car and how to operate all the instruments. I am kind at the same time. They answered all my questions. They gave me a thorough inspection of the car and how to operate all the instruments. I am also very impressed that they are offering a "new car owner workshop" in a few weeks. That will give me a chance to have driven the car and I will be able to ask them questions at this workshop. These men gave me their cell phone numbers and I am impressed that I was welcomed by both of them to call at any time with any questions I might have about the car. I wanted a manual transmission car. They searched and got me the car in the color, both outer and interior, that I wanted the very next day. In fact, they were calling me that very afternoon of the day that I first visited the dealership. I would recommend this dealership and these two men to anyone thinking of buying a new or used car. More
I got a great deal.The staff was very friendly-not pushy. Answered all my questions and concerns.I purchased a hail damaged car and the work done was better than promised--looks like new. Mark Morgan was our Answered all my questions and concerns.I purchased a hail damaged car and the work done was better than promised--looks like new. Mark Morgan was our sales person and yes he did return all my calls. Very pleased overall with the experience. More
Jeremy Stone was very helpful and approachable. He Jeremy Stone was very helpful and approachable. He lacked the behavior that give so many salesman a bad name. If he did not know the answer to Jeremy Stone was very helpful and approachable. He lacked the behavior that give so many salesman a bad name. If he did not know the answer to a question he didn't make up or pretend to know the answer. He consulted someone and got back to me. When I select a vehicle I like to look at several with different amenities. I have left several lots because of salesman's demanding questions, such as "I can't help you if you don't tell me what you want." I pulled onto the Airport Honda lot after a long work day and an hour at the gym. All I wanted to do was glance at a few cars, get some ideas and go home. After looking at three very different things Jeremy asked "Can you give me an idea of what you're looking for?" I thought "Here it comes." I am embarrassed to say I was very short with him as I said I was not sure what I was looking for. I would have to look around and see. His response, which won me over, "I understand. There's a lot to choose from. Let me know if there is something you want to look at and we'll open it up." I ended up buy a car that night. When I signed my paperwork the next morning I shared I prefer to have regular service done at the dealership. He had already made the sale but still took time to walk me back to the service department, introducing me to the staff I might be dealing with when I come in. If it is not obvious by now, I had a great buying experience. I would recommend this dealship and send my friends Jeremy's way any time. More
Great dealership to work with! I walked in knowing what I wanted, and didn't get sold on anything I didn't want. LOVED it! I liked the test drive, it was more than just a drive around the block, it was long wanted, and didn't get sold on anything I didn't want. LOVED it! I liked the test drive, it was more than just a drive around the block, it was long enough to get a good feel for the car. Everyone was friendly and attentive. More
I have dealt with Kevin on numerous occasions, and would not deal with anybody else. He is a great person to deal with, and he does everything in his power to make sure the buying process is an enjoyable on not deal with anybody else. He is a great person to deal with, and he does everything in his power to make sure the buying process is an enjoyable one. I would, and have in the past, recommend anybody looking for a used or new car to Airport Honda and Kevin Coffman. More
We came to Airport Honda to find a good,used crv for our 2 college kids to share. When the car we came to test drive didn't meet our expectations, Gary helped us narrow down our choices and facilitated a de 2 college kids to share. When the car we came to test drive didn't meet our expectations, Gary helped us narrow down our choices and facilitated a deal for a newer model that we had no idea would be so reasonably priced. We left the lot with the best car that we could afford, and we are thankful! More
We got our Honda CR-V from Airport Honda, mainly because they have some discount right after a hail storm. The other Honda dealer in town would not lower the prices but repair the cars. However, when we tri they have some discount right after a hail storm. The other Honda dealer in town would not lower the prices but repair the cars. However, when we tried to lower the price even more or asked for more options, they became impatient a little. Overall, the sales was nice and helpful. More
Wonderful experience, everyone was friendly and very helpful. Floyd even reminded us to be sure to get our garage door opener out of the old car (which we had forgotten). Will definitely recommend thi helpful. Floyd even reminded us to be sure to get our garage door opener out of the old car (which we had forgotten). Will definitely recommend this dealership and sales associate. WE LOVE OUR NEW CAR!! More
Kevin Coffman is by far the best sales representative that I have ever dealt with, and at 65 years old, there have been many. He goes way beyond selling you a car in ways too numerous to list here. The that I have ever dealt with, and at 65 years old, there have been many. He goes way beyond selling you a car in ways too numerous to list here. The price I paid was fair for both of us, and we love the new car. This is the third car that we have purchased from Kevin, and as long as I like Hondas, I probably won't go elsewhere. I have also found their service dept. to be very good and always helpful. More
I was treated very well at this dealership- there was great customer service and I love my car I just bought! My only complaint is in time efficiency. It took them an hour to change the light bulb in my great customer service and I love my car I just bought! My only complaint is in time efficiency. It took them an hour to change the light bulb in my blinker, which is way too long! Other than that everyone was very friendly and helpful More