
Airport Honda
Alcoa, TN
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3,161 Reviews of Airport Honda
We loved this dealership, it was very helpful and it really did answer any questions we had about any feature of the vehicle. Please come to them for your dream car. really did answer any questions we had about any feature of the vehicle. Please come to them for your dream car. More
"Highly Recommend! ” This experience was great, easy to work with and really went above and beyond to secure our desired Passport and ensure top quality. It was a pleas ” This experience was great, easy to work with and really went above and beyond to secure our desired Passport and ensure top quality. It was a pleasure working with Airport Honda and I would highly recommend them. More
We bought a used 36,000 truck here for my son in March of 2023. As of June we are still dealing with problems. The first evening of delivery we noticed the truck had transmission problems and the climate co 2023. As of June we are still dealing with problems. The first evening of delivery we noticed the truck had transmission problems and the climate control panel light was out. The next two days the fan sensor went out. We contacted them right away to let them know. It has been very stressful dealing with these people. The General manager Chris would not even come out and speak with is to handle the problem. So we worked with John the finance guy and Daryl the Sales manager. John is the only person at the dealership that finally gave us a rental and tried to help us get the vehicle fixed. Daryl only pointed fingers back to our salesman say he was the common factor in all that has gone wrong with this deal. I would think that Airport Honda should have the vehicles in good working condition before the sales would even sale them. However in this case we did not find this to be true. I would NEVER do business with Airport Honda again nor would I ever recommend them to family or friends. I feel like we could have gotten better after the sale service from a buy here pay here lot. We tried to steer our son to a good place of business to make his first purchase. This has definitely not been the case dealing with Airport Honda. Needless to say we have named the truck Nite Mare because that is exactly 💯 % what dealing with these people have been. His truck they offered him 2000.00 for on trade is still running strong while the 2018 has been a NIGHTMARE. Daryl the sales manager sent me an email stating that if I would go ahead and pay the 100.00 deductible he would remeburse in 7 days. When I asked him after 13 days where the refund was he then stated corporate denied the refund. It has been one lie after another with these people. He also sent and email stating that buying a used vehicle is like buying something at a thrift store. rarely ever take the time to give reviews but in this case I feel like if someone reads this it might save them time and money not to mention the DRAMA OF DEALING WITH THIS BUNCH OF CLOWNS playing the blame game. While we sit here with a 36,000 2018 truck that has transmission problems we where told this was a 1 owner and after digging into it the truck was actually owned 6 times already. Just one of the many lies from these guys. More
We had a great experience buying our CRV at this dealership. Dan was very helpful and answered all of our questions. Highly recommend this place. dealership. Dan was very helpful and answered all of our questions. Highly recommend this place. More
Airport Honda performed a full detailing on my Jeep Wagoneer. Outstanding work, so much better than I expected. Best service tech (Megan) I have ever worked with. Wagoneer. Outstanding work, so much better than I expected. Best service tech (Megan) I have ever worked with. More
Extremely helpful and courteous during trade in of my CRV HONDA VERY INFORMATIVE IN DESCRIBING THE FEATURES OF MY NEW HONDA CRV KEVIN COFFMAN IS AN AWESOME SALES PERSON IN ASKING WHAT I WAS LOOKING FOR A HONDA VERY INFORMATIVE IN DESCRIBING THE FEATURES OF MY NEW HONDA CRV KEVIN COFFMAN IS AN AWESOME SALES PERSON IN ASKING WHAT I WAS LOOKING FOR AND NOT PUSHY. CONSULTED WITH CHRIS DENNY, manager, with my trade I would highly recommend Airport Honda to my friends and family. More
We were very happy with the purchase of a used CR-V at Airport Honda. Jay Haynes was very helpful with the purchase of the vehicle. He answered all of our questions about the car and made the entire pro Airport Honda. Jay Haynes was very helpful with the purchase of the vehicle. He answered all of our questions about the car and made the entire process very easy. We would also like to thank LaMarcus Thompson for his help with the financial process. We are grateful for their help! Thank you so much. More
Kevin Coffman works with us to find the perfect vehicle and price to meet our family’s needs. We really appreciate how hard he works each time we purchase a vehicle. and price to meet our family’s needs. We really appreciate how hard he works each time we purchase a vehicle. More
All of the staff were so friendly. Our salesperson, Kevin Coffman, was great. He spent a lot of time explaining the features of our Honda Pilot and answering our questions. I highly Our salesperson, Kevin Coffman, was great. He spent a lot of time explaining the features of our Honda Pilot and answering our questions. I highly recommend Airport Honda. More