Airport Marina Ford

Gene was great. he is the reason i go to aiport marina ford for service on my cars, and he is the reason I perchanced a new ford in Dec. and the reason why I will be buying a new can from there in Sept. I ford for service on my cars, and he is the reason I perchanced a new ford in Dec. and the reason why I will be buying a new can from there in Sept. I found the service to be fast and on time. The prices was great and the service was more then I could sak for, Gene let me know everu 30 min what they was doing and when they would be done. More

In the past, I have been a proponent for never taking your car to a dealership. I felt the price for parts and labor were to high and the service was full of shiesty up-selling. However, when I bought your car to a dealership. I felt the price for parts and labor were to high and the service was full of shiesty up-selling. However, when I bought my car I purchased the Ford Guard service. Due to my own misunderstanding of how the service worked, I was unsatisfied with the results. With that, I complained to the service manager. It is obvious that he puts forth a lot of effort to keep Ford’s customers happy. In addition to telling me how sorry he was I misunderstood what I was getting with the Ford Guard and thoroughly explaining the service for future visits, he had the job re-done to my original expectation. Since then I have brought my car in for other services. I have had the pleasure to work with each of the service advisors and have felt they have dealt with me fairly and honestly, giving me options and explaining the reasons behind their findings. Additional kudos to the service manager and his team for their diligent follow-up in my satisfaction for services performed. I definitely recommend Airport Marina Ford. This is one of the few places where you just feel good doing business. You can’t put a price tag on that. More

My vehicle repairs are completed within the estimated time and cost. Communication with your Service Advisors is essential. Your shuttle drivers are very professional and a plus when deciding on bringi time and cost. Communication with your Service Advisors is essential. Your shuttle drivers are very professional and a plus when deciding on bringing my vehicles in for service. Submitted By Matthew Cousin More

I took my 2008 f150 in for 45000 mile service cost 109.00 I purchased my own oil and filter they rotated my tires and failed to high speed balance them. While driving home from the service department my rea I purchased my own oil and filter they rotated my tires and failed to high speed balance them. While driving home from the service department my rear passenger tire started wobbling due to the service technicians failure to torque the wheel onto the truck putting myself, family and others life in danger. Poor service department I will not be returning and would not recommend anyone else that dealership. More

The on-site service manager is very customer oriented and wants the customer to be happy. Airport Marina should know that he is an asset to their company. Customer service is taken very serious by him. Other wants the customer to be happy. Airport Marina should know that he is an asset to their company. Customer service is taken very serious by him. Other companies say that customer service is #1, but Leonard has proven this to me. I will continue to bring my car there. More

Both Elainya and Ugo were attentive to my needs at this dealership. After several terrible experiences with other area Ford dealers, this place was perfect. Small, friendly atmosphere and willingness to wo dealership. After several terrible experiences with other area Ford dealers, this place was perfect. Small, friendly atmosphere and willingness to work numbers. Both sides left happy and smiling. More

I have been working with Robert Juarez for many years now and the service has been great. My previous mechanic was unable to diagnose my problems properly and I continued to have problems with my vehicle. and the service has been great. My previous mechanic was unable to diagnose my problems properly and I continued to have problems with my vehicle. Once I changed to Airport Marina my problems were solved quickly. It is worth paying a bit more to get good service and quality work from Ford experts. More

I have utilized the service dept. of Airport Marina Ford for seven years. During that period I have found the level of total customer satisfaction to be exemplary. My service advisor is Gene Rhinquist altho for seven years. During that period I have found the level of total customer satisfaction to be exemplary. My service advisor is Gene Rhinquist although all other advisors whom have assisted me in Gene's absence have been just as professional as he. All my questions are answered promptly and alternatives are offered as well. My vehicle has always been ready as promised and the friendliness of all staff members of the agency is pervasive. I would refer this agency to any current or potential Ford customer. Chuck Johnson/El Segundo, CA More

There is a comfortable waiting area with coffee and this time donuts. I am greeted by name when I arrive. All repairs that are done and/or needed are explained, and prices are reasonable. The service is time donuts. I am greeted by name when I arrive. All repairs that are done and/or needed are explained, and prices are reasonable. The service is provided as quickly as possible. There is transportation provided eto and from the dealership. More

i've been dealing with Airport Marina Ford for sometime now, the service there is terrific. the service dept staff always seem to go out there way to make sure that you are taken care of. Gene, has gone to now, the service there is terrific. the service dept staff always seem to go out there way to make sure that you are taken care of. Gene, has gone to bat for me in some very serious matter as for as my vehicle goes to get the situation taken care of. it's never i can't help you, but lets see what we can do. The service manager Leonard, i have seen for myself to go out his way to make sure he greets all the customers to see if they have been taken care of, and if not what can i do for you. More