Airport Marina Ford

I have utilized the service dept. of Airport Marina Ford for seven years. During that period I have found the level of total customer satisfaction to be exemplary. My service advisor is Gene Rhinquist altho for seven years. During that period I have found the level of total customer satisfaction to be exemplary. My service advisor is Gene Rhinquist although all other advisors whom have assisted me in Gene's absence have been just as professional as he. All my questions are answered promptly and alternatives are offered as well. My vehicle has always been ready as promised and the friendliness of all staff members of the agency is pervasive. I would refer this agency to any current or potential Ford customer. Chuck Johnson/El Segundo, CA More

There is a comfortable waiting area with coffee and this time donuts. I am greeted by name when I arrive. All repairs that are done and/or needed are explained, and prices are reasonable. The service is time donuts. I am greeted by name when I arrive. All repairs that are done and/or needed are explained, and prices are reasonable. The service is provided as quickly as possible. There is transportation provided eto and from the dealership. More

i've been dealing with Airport Marina Ford for sometime now, the service there is terrific. the service dept staff always seem to go out there way to make sure that you are taken care of. Gene, has gone to now, the service there is terrific. the service dept staff always seem to go out there way to make sure that you are taken care of. Gene, has gone to bat for me in some very serious matter as for as my vehicle goes to get the situation taken care of. it's never i can't help you, but lets see what we can do. The service manager Leonard, i have seen for myself to go out his way to make sure he greets all the customers to see if they have been taken care of, and if not what can i do for you. More

Airport Marina Ford is a terrific dealership. Tim Coonce - the Internet Manager - was extremely responsive and helpful. Tim went so far as to drive nearly 45 minutes to my home, with the car I was interest - the Internet Manager - was extremely responsive and helpful. Tim went so far as to drive nearly 45 minutes to my home, with the car I was interested in (a Fusion Hybrid,) for me to see and test drive! Tim's attention and help extended all the way through the purchase process. At the dealerhip, Alex Gonzalez (the Finance Manager) was equally helpful and customer-service-oriented. Alex facilitated all the paperwork and explained the many forms necessary to sign. (Later he followed up by calling me at home with one remaining detail to be taken care of.) Tim and Alex are both terrific and I would highly recommend Airport Marina Ford. More

THE BEST FOR ANY TYPE OF WORK NEEDED ON YOUR FORD.THEY WORK ON OUR FLEET OF FORDS AND DO AN EXCELLENT JOB.WOULD RECOMEND THEM 100% BEST FORD DEALER AROUND.ROBERT JUAREZ BEST SERVICE ADVISOR, THANKS FOR A WORK ON OUR FLEET OF FORDS AND DO AN EXCELLENT JOB.WOULD RECOMEND THEM 100% BEST FORD DEALER AROUND.ROBERT JUAREZ BEST SERVICE ADVISOR, THANKS FOR A GREAT JOB.ALWAYS IN TIME, WHEN WORK IS PROMISED, THEY KEEP YOU INFORMED ON THE WORK BEING DONE ON OUR CARS, VERY FRIENDLY PEOPLE AND SHUTTLE RIDES ARE FAST AND IN TIME. GREAT JOB EVERYONE AT MARINA FORD. More

Everything about our visit was positive. They go above and beyond! We purchased the car there 5 years ago and have only taken it there for service and oil changes. As so as we plan to purchase another c and beyond! We purchased the car there 5 years ago and have only taken it there for service and oil changes. As so as we plan to purchase another car we will be going there to get a great deal and great service! More

Tim was extremely easy to work with. He was friendly on the phone and in person. He worked with us without any nonsense, was straight forward and courteous. There were no last minute issues, price increa the phone and in person. He worked with us without any nonsense, was straight forward and courteous. There were no last minute issues, price increases or any of the pitfalls customer hate and complain about. More

I live in Temecula Calif and was in Westchester on business when my 2009 Mercury Mariner lost its power steering. With the help of AAA, I managed to get my vehicle to Airport Marina Ford and their ser business when my 2009 Mercury Mariner lost its power steering. With the help of AAA, I managed to get my vehicle to Airport Marina Ford and their service dept. Service advisor, Gene Rehnquist, could not of been more helpful and accommodating. My SUV had to remain in the shop for a day. It was repaired to my satisfaction and as promised; done so in an honest and straightforward manner. My sincere kudos to Gene and even Miguel, who drove me to and from a local car rental facility. Although I was from out of town and had never been to the dealership before, they treated me as if I was a customer of 20+ years. More

I searched for Ford Fusion Hybrids on truecar.com Airport Marina Ford was one of the dealerships that responded with a "great price" option. Upon further negotiation, they really made an agressive p Airport Marina Ford was one of the dealerships that responded with a "great price" option. Upon further negotiation, they really made an agressive price and I thought that they were knowledgeable and very nice. I felt no pressure, just total transparency. I would refer them to all my friends (and have). It was a great experience. More

I recently purchased a certified pre-owned 2010 Ford Edge SEL from Airport Marina Ford for my wife. The entire experience was very pleasant and the staff, most notably Dan Theroux, were extremely helpful an SEL from Airport Marina Ford for my wife. The entire experience was very pleasant and the staff, most notably Dan Theroux, were extremely helpful and attentive. My wife picked up her new vehicle after it had been detailed and was very happy with the quality of service as well as the vehicle. I would high recommend Airport Marina Ford to my friends and co-workers. More