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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,371 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,371 reviews

November 25, 2019

Excelente Thank you for excellent service fast efficient I see a good selection for people in this company.Robert kopis excellent man, he is a professional note More

by PRSAMUELBETHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert kopp, Gary Cann, Luis P
Nov 26, 2019 -

Al Hendrickson Toyota responded

Thank you for the very kind feedback! We noticed that you rated some of our team members 1 star, could you have meant to rate them 5 stars? Please let me know if there is anything we could have done to improve your experience. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 24, 2019

Friendly Great service! Went in the morning and was helped right away and was out within an hour. Shedrick helped me multiple times and was very friendly. More

by LISAG2417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Nov 25, 2019 -

Al Hendrickson Toyota responded

It's great to hear that your recent service visit went smoothly and quickly. Thank you for reviewing us and for mentioning Shedrick! We look forward to seeing you next time at Al Hendrickson Toyota.

November 24, 2019

Bad experience The salesman was awesome BUT The finance Dept is terrible.especially to work with Alfonso. Alfonso sells you things without nit disclosing it to the c More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfonso in finance is a minus to the company and Devon is a plus to your company as in sales., Devon W
Dec 09, 2019 -

Al Hendrickson Toyota responded

Vic, obviously it's very disappointing to see that you're less than satisfied with the purchase process. I would like the chance to hear more about what happened during your visit. I will try to find your number and give you a call, please feel free to call me as well. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 24, 2019

Excellent Shedrick was exceptionally helpful as always . I will always recommend Al Hendrickson and staff for any car and service needs. All are very friendly a More

by AZADALLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson, Dexter Marshall
Nov 25, 2019 -

Al Hendrickson Toyota responded

Thank you so much for being a loyal Al Hendrickson Toyota customer! It means a lot that you can depend on Shedrick for helpful service, every time. Have a great week!

November 23, 2019

Jessica was awesome Jessica was friendly and got me in and out for my oil change. The facility to wait for your car was comfortable and was equipped with refreshments and More

by COFFEE1144
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 25, 2019 -

Al Hendrickson Toyota responded

Thank you for the positive feedback about our service and facilities! We appreciate you coming to Al Hendrickson Toyota for your oil change.

November 23, 2019

Efficient, Professional and Courteous My experience was very pleasant. My appointment was at 10:Am. I arrived a little early and was promptly checked in. I was out by 10:45. Very professi More

by heppyd@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Nov 25, 2019 -

Al Hendrickson Toyota responded

We're happy to provide you with high-quality and efficient service at Al Hendrickson Toyota! Thank you for leaving such a kind review, we appreciate it!

November 22, 2019

Awesome Experience Just wanted to thank Zeke, Junior and especially Eric for going above and beyond on my 5th purchase from Al Hendrickson. You guys are awesome and will More

by MSNIBBOR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 22, 2019 -

Al Hendrickson Toyota responded

The team here at Al Hendrickson Toyota is so grateful to have you as a regular customer! Thank you for doing business with us! Zeke, Junior, and Eric are all wonderful, and we will be sure to tell them all that you appreciate their work. We are so happy to hear that you will recommend us to others! We look forward to seeing you again.

November 22, 2019

Chris LaPorte ias an awesome, helpful, personal, & caring I will only deal with Chris LaPorte. He has helped me in many ways and has been very personal, caring and helpful guy. He just doesn't dump a work o More

by ROSALIE51466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Al Hendrickson Toyota responded

Rosalie - Thank you for your rave review of Chris! We are so glad that you can depend on him to go above and beyond for all your auto service needs. All of us at Al Hendrickson Toyota really appreciate this great feedback.

November 22, 2019

Difficult I was completely unhappy with the way the car was presented and not being made aware of the missing items that should have been included. I would expe More

by RONHOEK
Customer Service
Recommend Dealer
No
Employees Worked With
Paulo and the manager in the preown dept
Dec 09, 2019 -

Al Hendrickson Toyota responded

Ron - Customer satisfaction is our priority and I'm very sorry that we missed the mark here. I'd be happy to discuss your experience further to see if there is anything I can do to help. Would you please call me when you get the chance? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 22, 2019

Well satisfied My experience is always a positive. Everyone is pleasant, friendly, and respectful. The coffee, cookies, and bagels are so appreciate! The sitting a More

by TCARDONA0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella Larranga
Nov 22, 2019 -

Al Hendrickson Toyota responded

It makes us smile to hear that you can depend on the Al Hendrickson Toyota team for friendly service, every time! We also love that you're comfortable at our dealership while your car is in for service. Thank you so much for writing us a review and mentioning Daniella!

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