Al Hendrickson Toyota

Jason was very helpful in getting my car into service The only problem was when I picked up my car it took too long to get it. The car should have been up front and ready for me as I did confirm the time The only problem was when I picked up my car it took too long to get it. The car should have been up front and ready for me as I did confirm the time I would be there to pick it up, More

Great customer service Olivert was attentive from the beginning making his best effort to make me feel comfortable and ease the process. Overall excellent service and great Olivert was attentive from the beginning making his best effort to make me feel comfortable and ease the process. Overall excellent service and great quality. More

Professional and respectful care It is one out of very few services where I was treated with dignity (I happen to be a woman, unfortunately, :o)) Very professional, caring, and inform It is one out of very few services where I was treated with dignity (I happen to be a woman, unfortunately, :o)) Very professional, caring, and informed approach from all sales rep. I may highly, highly recommend! More

Worst after sales support I drove 2 hours to this dealership as their prices seemed good. My experience started with 2 sales reps meeting me when I drove in fighting to get th I drove 2 hours to this dealership as their prices seemed good. My experience started with 2 sales reps meeting me when I drove in fighting to get the business. Sales process itself was alright although their fees ($899+$499) seemed excessive. Once the sale was done they basically washed their hands off me. On my two hour drive back home after picking my my car I good a terrible scraping sound. When looking under the car, the plate protecting the engine had come loose and was dragging on the ground...car was barely driveable. Called the dealership and my sales rep and set them photos..they said there was nothing they could do and I had to bring the car back to their service station to get it fixed. I tried to call and speak to them several times that evening but I did not get a single call back. The next morning was the same, not 1 single call and people including managers avoiding my calls. Needless to say I never went back and went to the local Audi dealer to get my car fixed (that was a refreshing experience...absolutely fantastic). I took a low trade in value on my car as it was in a recent accident. It was agreed that my insurance adjuster would come in the next day or two to access damage. When he showed up my car was already on a transporter being sent to auction and could not be inspected. Needless to say that is a loss of $s to me. I left my ez-pass in my traded in car. The rep said he would mail it to me. Two weeks later I still haven't received it. I am sorry to say that this dealership is an embarrassment to the Toyota name. I never leave reviews and I thought it was needed in this case. More

Care, patience and service unparalleled Normally I don’t leave reviews but I absolutely had to for this experience, the service from Marc sales rep. and Smith the finance manager they were s Normally I don’t leave reviews but I absolutely had to for this experience, the service from Marc sales rep. and Smith the finance manager they were so professional and catered to my every need. I told them what I was looking for and and they made it happen for me. I absolutely love my car thank you!! More

Awesome Experience Great dealership and customer service. Highly recommended!! So happy with my purchase. Love my Toyota corolla. Best experience at a dealership ever! Great dealership and customer service. Highly recommended!! So happy with my purchase. Love my Toyota corolla. Best experience at a dealership ever! They went over and beyond my expectations! More

Lease I don’t feel like I got the credit I should have for so few miles I had in the other car. I didn’t havev 11,,ooo miles on the 2017 Camry. I still had I don’t feel like I got the credit I should have for so few miles I had in the other car. I didn’t havev 11,,ooo miles on the 2017 Camry. I still had to pay $3,500 on the Year old new 2019 Camry. In July. I believe I coughs every gotten a better deal elsewhere. I sent a payment that wasn’t due unto the 24th and will see if they refund the entire amount to me. More

Great service! I just needed an oil change, service was fast and efficient, Shedrick took real good care of me with a smile! I will be back. I just needed an oil change, service was fast and efficient, Shedrick took real good care of me with a smile! I will be back. More

Great Service by my service rep. Klaus Cobb. Klaus Cobb was friendly and kept me informed on the service details on my Tundra. Thank You ! Service by my service rep. Klaus Cobb. Klaus Cobb was friendly and kept me informed on the service details on my Tundra. Thank You ! More

Always a great experience In and out the same morning. Staff is friendly and helpful and service is top notch. Jarrett always takes the time to explain the process and make sur In and out the same morning. Staff is friendly and helpful and service is top notch. Jarrett always takes the time to explain the process and make sure all needs are met. More