Al Hendrickson Toyota

Beware lowball price scam The buried charges scam / lowball price scam is this dealer’s calling card. Negotiations mean nothing and the sales manager told me that the negotiat The buried charges scam / lowball price scam is this dealer’s calling card. Negotiations mean nothing and the sales manager told me that the negotiation wasn’t the final contract so they feel free to change the negotiated price and dealer fees at the closing table. Further if I didn’t like it (their deceptive practices) i was free to leave. This was a guy identifying himself as “Marcus” the sales director. Buying my daughter her first car became the worst car buying experience in 25 years. There more integrity in a dark back alley than in this place. Buyers check the contract for changing numbers and changing fees. this was like being in a 1970’s used car lot. It should be called “Big Al’s” More

First pre owned experience Dexter is always the best, even if he isn’t directly helping me. We met with Craig in pre owned and everything went smooth as silk Dexter is always the best, even if he isn’t directly helping me. We met with Craig in pre owned and everything went smooth as silk More

My experience with Neville McDonald, sales associate My experience with Neville McDonald was extremely gratifying in that he took the time to explain ALL the features on the car, answered every question My experience with Neville McDonald was extremely gratifying in that he took the time to explain ALL the features on the car, answered every question I posed and invited me to feel free to call him with any questions I had concerning the features on my new 2018 RAV4 XLE. I have called him a couple of times since, and he was very pleasant and accommodating, not making me feel like I was imposing. More

Purchases a 2018 Rav 4 I had enjoyable experience. Fairly negotiated a great price on a Rav 4. Very happy with the purchase ! Neville was my salesman. He worked out a f I had enjoyable experience. Fairly negotiated a great price on a Rav 4. Very happy with the purchase ! Neville was my salesman. He worked out a fair price on my behalf. More

Fj cruiser service and parts A great deal of time and research was done by James to find the part I needed and got it in the parts depth. In one day. Then my advisor Chris K helpe A great deal of time and research was done by James to find the part I needed and got it in the parts depth. In one day. Then my advisor Chris K helped me get in and out for my service in record time. I always had a Toyota and always get it serviced at AL Hendrickson for their great continueday service. More

Recall The service advisor was very nice He looked at the letter I received from Toyota and wrote up the work order. He told me it would take about 2 hours The service advisor was very nice He looked at the letter I received from Toyota and wrote up the work order. He told me it would take about 2 hours to get the work done. It took about 1 1/2 hours. Very pleased with the service More

Great experiences Robert, service specialist took the time to find out if my extended warranty would cover for the new radio and thanks to him I'm getting the new radio Robert, service specialist took the time to find out if my extended warranty would cover for the new radio and thanks to him I'm getting the new radio today, he is a great sales representative I can recommend him with the highest recommendations. More

25000 service Awesome service as always . Very friendly and the service is always timely and top notch. Never had a bad experience. Looking forward to the next one. Awesome service as always . Very friendly and the service is always timely and top notch. Never had a bad experience. Looking forward to the next one. More

Great experience at Al Hendrickson service Dept. From the moment I drove up everyone was ready & willing process my reason for being at the service Dept. Chris Leporte was great and even kept me upda From the moment I drove up everyone was ready & willing process my reason for being at the service Dept. Chris Leporte was great and even kept me updated while I waited for my car to be serviced. More

Very transparent people to deal with The sales team showed true Transpancy and reliable financial assistance and helped me to get the best deal based on my circumstances I will come back The sales team showed true Transpancy and reliable financial assistance and helped me to get the best deal based on my circumstances I will come back again for another car. More