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Al Hendrickson Toyota
Coconut Creek, FL
12,366 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 12,366 reviews
December 13, 2016
Satisfy of my new car I just want to share my experience with Doug tracey. As soon I get to alhendrickson toyota parking lot. Doug Tracey make me feel like im home. He was I just want to share my experience with Doug tracey. As soon I get to alhendrickson toyota parking lot. Doug Tracey make me feel like im home. He was more than happy to serve me and also share with me every importing information i need to know about my new car.. Great Job Mr. Tracey . More
by Marco01020306
Employees Worked With
Doug Tracey
December 13, 2016
Customer service was great. This was my first service at this location. Service was quick. The employees were so helpful and kind. This has been a very pleasant experience for me This was my first service at this location. Service was quick. The employees were so helpful and kind. This has been a very pleasant experience for me. More
by rubycam0902
Employees Worked With
Shedrick Anderson
December 12, 2016
Excellent service. Craig Tasso was helpful. Roger was excellent and on top of the repairs. Fabulous customer service and follow up. I will come again for all m service. Craig Tasso was helpful. Roger was excellent and on top of the repairs. Fabulous customer service and follow up. I will come again for all my car needs and repairs and will recommend friends and family More
by Ncbuilders
Employees Worked With
Gary Cann, Roger Sinclair
December 10, 2016
Exceptional I have had a nissan pathfinder for 11 years which I bought at Alhendrickson's Toyota and it's been having a lot of issues, which I know it's time for I have had a nissan pathfinder for 11 years which I bought at Alhendrickson's Toyota and it's been having a lot of issues, which I know it's time for a new car. However no matter the difficulty or the issue Jarett has stood out every time he is patient and goes above and beyond to ensure that service is at the highest level. I want to say thank for all you do. I also want to mention Gary Can who has also been very patient and responsive to our concerns. Great assets to your team. More
by E
Employees Worked With
Other Employees :
The environmental lady who has been there over 10 years very friendly to my little sons. I think she has been there 13 years., Gary Cann
December 09, 2016
Excellent service from my service adviser , Chris Leporte was my service advisor and he provides excellent advise and customer service. My service appointment in the morning was scheduled and , Chris Leporte was my service advisor and he provides excellent advise and customer service. My service appointment in the morning was scheduled and it was completed on time and I was informed of progress as the morning went on. More
by vkone
Employees Worked With
December 07, 2016
excellent service I worked wit Doug to purchase a new vehicle for my wife , always return calls even when the part of the process did involve him he was always helpful I worked wit Doug to purchase a new vehicle for my wife , always return calls even when the part of the process did involve him he was always helpful to get the process completed, i would recommend him to anyone. Rennie More
by rennie ramdhan
Employees Worked With
Doug Tracey
November 16, 2016
Dealer fees $3,000 for suckers I went to see a vehicle today (Nov. 15, 2016) which was priced correctly, only to learn that these crooks wanted to add almost $3,000 in dealer fees o I went to see a vehicle today (Nov. 15, 2016) which was priced correctly, only to learn that these crooks wanted to add almost $3,000 in dealer fees on top of the listed price. They think customers are suckers. Avoid this Auto Dealer if you can. You will only be wasting your time if you go there. The prices they list on their web site are only bait and switch tactics. More
by Pierre Dougniaux
Employees Worked With
Billy
November 01, 2016
Go to any other dealership but Al Once the deal is done, good luck to have someone return a call regarding a question you have about your brand new car. Customer service, there is non Once the deal is done, good luck to have someone return a call regarding a question you have about your brand new car. Customer service, there is none More
by Isolina
Employees Worked With
not important
October 27, 2016
Bait and Gouge If a deal sounds too good to be true then it probably is. The used vehicle I was searching for was reasonably priced, With nearly $3,000 in "dealer fe If a deal sounds too good to be true then it probably is. The used vehicle I was searching for was reasonably priced, With nearly $3,000 in "dealer fees", nitro fees and who knows what else they were lumping into the fees it was no longer a deal at all. Why would any company think they can trick a customer and still think they'll buy a car from them? I will say the sales staff was friendly and courteous and sounded embarrassed to announce the outrageous dealer fees. Shame on you Al Hendrickson. More
by Alex412
Employees Worked With
Joe
October 02, 2016
Buyer Beware So many negative reviews and mine probably wont make a difference, but buyer beware and I need to vent. Discussed a vehicle over the phone and via in So many negative reviews and mine probably wont make a difference, but buyer beware and I need to vent. Discussed a vehicle over the phone and via internet with used car department for several days and because it was reasonably priced and was I unable to locate another of similar value and style, traveled to inspect and drive; overnight, the price for nitrogen tire inflation, cost of electronic filing and dealer services increased 500%, all of which is nothing more than dealer mark up and a means to overcharge customers. Car price was reasonable, but their fees were outrageous. Due to my need to complete a deal, and despite a choice to leave or buy, after I was able to get some movement on the price, I settled, but was not happy. Their arguments for pricing were laughable. Later found there is no car owners manual, no second key and they did not give me credit for a license tag transfer; this was for a 2015 vehicle with warranty remaining and low miles so a key and manual should have been available or provided. Only bright light was Devon. More
by David A
Employees Worked With
Bill Goodinger, Ira G, Devon W
