Al Hendrickson Toyota

Excellent dealership! Robert listened to us and the used truck we were looking for and offered us a great deal on a new Tacoma truck. Robert listened to us and the used truck we were looking for and offered us a great deal on a new Tacoma truck. More

Ewen & Dimitri were fantastic to work with to purchase my new car. Wonderful experience with their patience and attention to details of the style that I wanted and the things I didn't want. Very helpful and new car. Wonderful experience with their patience and attention to details of the style that I wanted and the things I didn't want. Very helpful and explained things very well. More

The team at Al Hendrickson is Awesome. Bernard and JR are always on top of the situation Bernard and JR are always on top of the situation More

Staff was fantastic, patient and answered all my questions. Excellent customer service support. Guided me through the process well! questions. Excellent customer service support. Guided me through the process well! More

Don’t trust 5 star reviews. Buyer beware! If negative stars could be a thing, they would get -10! Honestly, we were gullible and trusting that the salesman at this dealership ha Buyer beware! If negative stars could be a thing, they would get -10! Honestly, we were gullible and trusting that the salesman at this dealership had our best interest in mind. We were buying our first NEW CAR EVER and he made us feel like he had our back. We are just simple hardworking folks and proud of it, our oldest daughter works in real estate and always wants the best for her clients working for them to find the best deal, because she knows every penny counts for them. She paid for college waiting tables! Our youngest, and her incredible husband are serving our nation in the Air Force/government, they have a beautiful new born girl that my wife and I love, and try to buy clothes and practical needs with any extra money we have. Please, don’t be naïve, like we were. The salesman at this dealership acted like he understood our personal situation and that he was here for our best interests. It’s xxxxxxxx, honestly! I’m ashamed to have believed these snake oil salesman. After approximately 6 hours of being worn down in a cubicle, which is my fault for not walking out of the building to think better, I ended up suffocated and brain dead! They quoted us a price of 37K for a Toyota Corolla Cross XSE Hybrid, which, honestly we loved. However, once we were at the Financial Management person, Zeke. Spelling? Computer desk pen, "wand” in hand. This financier, who says he worked in his position for MANY years at this dealership, possibly robbing people? The purchase, sky rocketed to 42k from 37k, which we were originally Quoted by Zeke and salesmen now with a 9.5% interest rate! Zeke tried to show us the quote of 37k that we were given but spun numbers like a spider, ending up at approximately 42k or more! Zeke and the salesman assured us we could refinance with our bank in 6 months at a lower rate. This WAS TOTALLY A LIE! It’s all SMOKE and MIRRORS. CHASE doesn’t finance cars! If he CARED, he would have told us the truth about refinancing! He xxxx WELL KNOWS the local bank policies of financing! I would assume after years of doing his job, he knows all the banks in the area that refinance or don't vehicles. So MUCH for the BEST interest of customers! We are ashamed and embarrassed that we were so trusting, and now distressed, that we were “legally” robbed by this dealership! Also, we turned in a 2022 Toyota Camry in great condition, that we leased from this dealership with under 36k miles, that same day. They WILL make money on this vehicle! Yes, they WAVED the early turn in fees, they basically bought a new vehicle for18.5K, which the way, they are still billing us the monthly lease payment! Which they own! The bill is presently being contested by our bank. We are of course being billed for the new vehicle as well, paying a 9.5% interest THAT we were informed of after the purchase! Zeke HUNG UP on our daughter when she called him to ask how he could justify charging such OUTRAGEOUS fees, interest and overall prices that he did! He said that it’s OUR FAULT and it’s OUR CAR NOW! He said he didn’t know what bank we used and that he was too busy to talk! IF HR CARED he would’ve asked us what bank we used and check about refinancing options! IF YOU WORK HARD, which my wife and I really do and I’m SURE YOU DO as well, be VERY careful to not get ripped off and SCAMMED by these smooth talking 🐍. Broken hearted! Father and Grandfather. UPDATE!!!! 11/29/2024 Craig a “sales manager” and Jerry a finance manager tried HALF HEARTEDLY to get a hold of us during “REGULAR FOLKS “work hours. I couldn’t answer my phone because I was working. My company frowns on phone use! JERRY, an ex Marine IS RADIO SILENT! when we tried to follow up CRICKETS. Craig, THE "sales manager" does not follow up after our MULTIPLE attempts to call. We get voicemail and associates saying they are busy! We have given both email and phone #'s of my wife and I, as well as voicemail messages. SILENT! They seem to NOT WANT to do what is right b More

Thank you so much for helping me get my car you’re the best very patient best very patient More

The team at Toyota , Annethy, Daliana and Fernando really listened to my needs and provided a customized solution that perfectly fit my situation, Highly recommend them for everybody . They were so helpful, listened to my needs and provided a customized solution that perfectly fit my situation, Highly recommend them for everybody . They were so helpful, professional and friendly for us. 💯 Team!!!! More

Al Hendrickson Toyota is an excellent dealership that combines professionalism with outstanding customer service. Their staff is knowledgeable, friendly, and attentive, ensuring a smooth and hassle-free combines professionalism with outstanding customer service. Their staff is knowledgeable, friendly, and attentive, ensuring a smooth and hassle-free car-buying experience. The selection of vehicles is impressive, and they go above and beyond to match customers with the perfect car. Their transparent pricing and efficient service process make it a top choice for anyone in the market for a new or used Toyota. Highly recommended! More

My recent experience purchasing a vehicle at Al Hendrickson Toyota was excellent. And beyond that, my sales professional, Luther McKenzie, was outstanding. Luther took the time to understand my pos Hendrickson Toyota was excellent. And beyond that, my sales professional, Luther McKenzie, was outstanding. Luther took the time to understand my position, and helped me throughout the process, and went above and beyond to make sure that I was satisfied. More

Excellent job Najeeb is one of the of the best sales person I ever met he is very helpful and patient, I recommend him to every one person I ever met he is very helpful and patient, I recommend him to every one More