Al Hendrickson Toyota

Clara is a good salesperson. im pleased with my purchase ..awesome .awesome awesomeness awesome person im pleased with my purchase ..awesome .awesome awesomeness awesome person More

I had a deeply disappointing experience at Al Hendrickson Toyota in Coconut Creek, primarily due to the terrible service provided by Marcos Esquenazi. He rushed me through the entire process, failed to expla Toyota in Coconut Creek, primarily due to the terrible service provided by Marcos Esquenazi. He rushed me through the entire process, failed to explain anything, and pressured me into signing documents without proper clarification. I purchased a 2025 Toyota Corolla, and due to the dealership’s negligence, the car had issues from the start. When I spoke to a manager over the phone, they assured me they would take care of it. However, after driving over 100 miles back to the dealership, they failed to resolve the issue. It became clear that the management does not care about their customers. Key issues I encountered: • I was not given essential documentation, including details about the Service Warranty, Gap Insurance, and Contractual Terms. • There was no clear explanation of the purchase price, trade-in value, total cost, interest rate, or loan term before finalizing the agreement. • The vehicle was delivered in poor condition—it had visible scratches and was not properly detailed. • Despite promises from management, my concerns were ignored, and the issue was left unresolved. Overall, this was the worst dealership experience I’ve ever had. They are more focused on financial gain than on customer satisfaction. I would not recommend Al Hendrickson Toyota to anyone looking for a professional and transparent car-buying experience. More

They make shopping for a car easy. I think I got the best vehicle for me. I think I got the best vehicle for me. More

Alejandro Grarcia worked with me on my car purchase. He was wonderful! I would recommend him to everyone. He was not “salesy” at all. Truly enjoyed the whole experience. He was wonderful! I would recommend him to everyone. He was not “salesy” at all. Truly enjoyed the whole experience. More

Second car I've bought from them. They have a great selection and generally priced well, and they'll work with you. They have a great selection and generally priced well, and they'll work with you. More

I attempted to negotiate a deal in good faith to buy a used car from this dealership, but when the sales agent sent me the proposal sheet, it had over $5,000 worth of added fees tacked on. A couple of the used car from this dealership, but when the sales agent sent me the proposal sheet, it had over $5,000 worth of added fees tacked on. A couple of these were non-mandatory add-on programs and services which I clearly indicated I was not interested in or would not need on an out-of-state sale. The agent refused to delete any of these fees from my offer sheet and stated the offer presented was correct and "non-negotiable". These tactics are in direct violation of the pending CARS Rule at the Federal Trade Commission. Needless to say I will never do business with AH Toyota and would urge anyone shopping for a car to run, not walk, to a reputable dealership instead. More

You sell non-Toyota cars & it’s highly likely that you charge something in the purchase price for the complimentary services you offer. Consequently, you should be able to service these non-Toyota cars OR charge something in the purchase price for the complimentary services you offer. Consequently, you should be able to service these non-Toyota cars OR offer some sort of discount for having to have service completed at a different dealer. It’s VERY inconvenient to have to get service with you, then have wait again to get service at another dealer to reset all of the gauges your service department was incapable of doing. More

The technician replace the driver bell, I drove home, the bell damage, broke cooler system, dealer took the truck back did not fix it right now still at the shop. Our family been with Al Hendrickson for ove bell damage, broke cooler system, dealer took the truck back did not fix it right now still at the shop. Our family been with Al Hendrickson for over 20 years scare to bring any car back for service. This is not the first time it happened. More

My service rep was friendly. She asked good questions and listened when I answered. I liked the idea of the total review on the car upfront. Good job on explanations. Didn't appr She asked good questions and listened when I answered. I liked the idea of the total review on the car upfront. Good job on explanations. Didn't appreciate the sales pressure. More

Different from any service I’ve ever paid for. Fast and thorough step by step updates. Fast and thorough step by step updates. More