Al Hendrickson Toyota

The location is good. Customer service is great. Cornell was my service manager. I am 100% satisfied with his help. Customer service is great. Cornell was my service manager. I am 100% satisfied with his help. More

Great service advisor and quality technician. My car was done in 5 hours which is acceptable for that recall. My car was done in 5 hours which is acceptable for that recall. More

Good service, the service manager was attentive to my needs when my problem wasnt resolved needs when my problem wasnt resolved More

La atención fue excelente y rápida,gracias por ayudarme a mantener mi vehículo en buenas condiciones mantener mi vehículo en buenas condiciones More

I bough a car and the car came without carpets ! ! So this was very uncomfortable for us , it is an expensive car and it doesn’t have any carpet .. I went to talk to the manager Luis and he can’t sol ! So this was very uncomfortable for us , it is an expensive car and it doesn’t have any carpet .. I went to talk to the manager Luis and he can’t solve this for me . So I have to buy the carpet for separately!! That’s is tedious!! More

My tires were not rotated. My front tires are still in the front and my rear tires are still in the back My front tires are still in the front and my rear tires are still in the back More

My experience was execellent, my service manager was very polite and he explain everything to me in a timely manner polite and he explain everything to me in a timely manner More

I have previously brought my car for oil service and 5,000 miles service and never had an issue, but this time was the worst experience, first they had an issue with the appointment and made me wait 30 5,000 miles service and never had an issue, but this time was the worst experience, first they had an issue with the appointment and made me wait 30 minutes which I had no problem with, 2 hrs later they said the car was ready, when I arrived to the place and sign the papers they gave me back my car, the screen still showed the tire issue and that it needed the oil change, so they gave me back my car saying they had done the service when they had done nothing. After I went back to the person I was assigned to and mentioned that he just went to the car, and said thank you for noticing, no further explanation, kept me waiting there for 30 minutes not saying anything so I told him that I would come back, that it was not a big deal, and left, two hours later they call me to pick up the car, the person I had the appointment did not even meet with me just left the papers for me to pay and that was it, I had to ask another person, the only descent person in the place to please help me confirm that they in did had done the work since I has that previous issue. Worst experience ever, I forever ruined my trust in the place being honest with the service they offer More

Great professionals, no haggling no pressure, will come back for my next Toyota. My advisor showed Real interest to hepl us out into the best deal available. back for my next Toyota. My advisor showed Real interest to hepl us out into the best deal available. More

El señor Omar vizcarra fue muy amable y buscó la solución a mis problemas muchísimas gracias a todo el departamento de Edison Toyota estoy muy complacido a mis problemas muchísimas gracias a todo el departamento de Edison Toyota estoy muy complacido More