
Al Hendrickson Toyota
Coconut Creek, FL
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 12,383 reviews
Marcos and salesman pierre very helpful. The place very friendly as soon as you wañk in . The place very friendly as soon as you wañk in . More
Another great experience working with Dexter and Zeke. They make sure everything is taken care of and done right. I will not use anyone else for my vehicle purchases. They make sure everything is taken care of and done right. I will not use anyone else for my vehicle purchases. More
I wish I read the reviews before making the drive and spending the time. Wife and I found a vehicle that seemed like a good deal. We went for a test drive and noticed the check engine light on and the sa spending the time. Wife and I found a vehicle that seemed like a good deal. We went for a test drive and noticed the check engine light on and the sales person couldn't tell us why. He stated that once we agree to the numbers he could have a tech look at it and fix it... He also stated that they take good care of their vehicles... Here's the biggest issue. Not only are they going to hit you with the "Al Hendrickson Advantage" (increasing the out the door price by about $3,000), they're also going to include the typical fees you probably already anticipated, except they'll ask for a little more that what you're used to at other dealers. It amounted to about another $3,000. In total we were looking at about $6,000 added to the listing price. There was basically no negotiating, we were referred directly to a manager, which gave us these numbers, and then they tried to push us off to what the referred to as the "right vehicle," as we were walking out. We weren't treated like valued customers getting the vehicle we wanted. It was more like they wanted us to buy the vehicle they wanted us to buy. You can't trust their deceptive pricing. They have one price online but when you get there it will be bumped up be the amount they really want for the vehicle. In our case the vehicle was advertised for $15,700. In reality they are looking for around $18,700 before the normal title, doc, transfer, and taxes. After adding everything they were asking for close to $22K out the door and they aren't going to budge on removing much of the "Al Hendrickson Disadvantage" We need a law that bans dealers from adding made up fees to inflate the price. At this point I would recommend anyone waste their time with this dealership. More
Customer service/sales department was very discouraging and was rude.They financed department is now harassing me for paperwork after having my car for 2-3weeks and was rude.They financed department is now harassing me for paperwork after having my car for 2-3weeks More
Nicholas the BDC sales guy was good, Chener was not good, was not quick, and didn’t give a xxxx about the deal as it wasn’t his to start with. He got up and walked away, talked to other customers, and left was not quick, and didn’t give a xxxx about the deal as it wasn’t his to start with. He got up and walked away, talked to other customers, and left us sitting for over 40 minutes after drove 80 miles. Only reason I finished the deal and actually purchased the car was the Finance guy from New Haven, CT. More
every one very friendly and helpful. some item was added to my loan that i would never have bought yet it was added. some item was added to my loan that i would never have bought yet it was added. More
The customer service was great. ..starting with Manny...Luther Mac and London. Very nice and accommodating facility ..starting with Manny...Luther Mac and London. Very nice and accommodating facility More
I’m applaud at the level of misrepresentation and manipulation displayed at this dealership. The mannerisms of some employees are unacceptable and it spoils it for the caring employees. Despite the n manipulation displayed at this dealership. The mannerisms of some employees are unacceptable and it spoils it for the caring employees. Despite the negative and wickedness I heard about this dealership I visited anyways. I’m somewhat ok with my purchase but at the length of embarrassment and degradation i received could never compensate my intellect and feelings. More