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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,425 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,425 reviews

November 13, 2022

Great place, just wished there was better communication about what was going on with my vehicle. I had to keep calling to get updates More

by MB_OFODILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We are always looking for ways to improve for our guests, and we apologize for any lack of communication with regard to your vehicle. We will be sure to use this feedback to improve our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

November 13, 2022

The Service Representative was nice enough and it did work out in the end but it was a bit of a challenge. More

by BENBOCI
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2022 -

Al Hendrickson Toyota responded

Thank you for your feedback. I would love to learn more about what prevented us from earning a 5-star review and I hope you'll consider giving me a call at your earliest convenience to discuss it further. Thanks again, Norman Frantz - Service Manager - 954-545-6931

November 12, 2022

Courteous and prompt service. I definitely recommend using Hendrickson TOYota for all your automobile needs. More

by 623BTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Al Hendrickson Toyota responded

Your recommendation means the world to us! Thank you for choosing Al Hendrickson Toyota and for sharing your experience with our team. Drive safely until we see you next!

November 12, 2022

Excelente trato Elvis un muy buen vendedor mi familia les gusto mucho la tundra gracias More

by ANTUNEZWILLY3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis
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Nov 14, 2022 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia! Es fantástico oír que tuvo una buena experiencia trabajando con Elvis y el equipo Al Hendrickson Toyota. Apreciamos las palabras amables y le deseamos muchas millas felices en su Toyota Tundra!

November 12, 2022

I am very grateful to have Chris Leporte as my Service Advisor as he always takes great care of me. More

by Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Chris and the Al Hendrickson Toyota team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

November 12, 2022

Excelente vendedor marco Jamsy y excelente manager kennet, se preocuparon por encontrar el carro que yo deseaba y rápido More

by laly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Jamsy, Kennet
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Nov 14, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos las palabras amables acerca de Marco y Kenneth y esperamos volver a verle en Al Hendrickson Toyota. Que tenga un buen día!

Nov 14, 2022 -

laly responded

Gracias, con seguridad esta no será la jnics vez. Que tengan un lindo día

November 12, 2022

To much back and fourth. But eventually was able to negotiate and make the purchase More

by mdom1390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Na
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Nov 27, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback. We strive to deliver a straightforward purchase experience, and it is disappointing to see that we missed the mark. I would appreciate the chance to speak with you to see what more I can do to better your time working with us. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

November 11, 2022

I had a very great time with people at the dealership I loved it and I enjoying the car More

by ELISEDORVIL.ED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
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Nov 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate you choosing Al Hendrickson Toyota and for sharing your thoughtful feedback about our team. We hope to see you again!

November 11, 2022

Amazing attention. Very easy and friendly application. The process was quite fast and everyone was helpful. More

by cascenzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2022 -

Al Hendrickson Toyota responded

This review means a lot to us! Thank you for choosing Al Hendrickson Toyota and for sharing your thoughtful feedback about our team. We hope to see you again!

November 11, 2022

Have been dealing with them for over 15+ years! ! Chris L is always responsive, friendly and attentive. More

by almommy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave Al Hendrickson Toyota your 5-star review. It is validating to Chris and the rest of our team to know we are providing this level of service and care to you! Thank you for being such a loyal customer for the past 15 years! Enjoy your day and we hope to see you again down the road.

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