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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,395 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,395 reviews

January 17, 2022

Buen servicio, rapidez y muy cordiales, el área de servicio y de descanzo muy limpio More

by RUIZANGEL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Al Hendrickson Toyota responded

Muchas gracias por decir que le guste trabajar con nuestra equipo de servicio. Esperamos trabajar con usted en el futuro!

January 17, 2022

Was a great experience. The whole staff Was professional and kind. I would recommend you guys 100% More

by MAYPDO1978
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate the kind feedback about our staff and hope to see you back at Al Hendrickson Toyota down the road. Safe travels!

January 17, 2022

I traded in my Corolla S Plus 2015 and bought a new 2022 Corolla LE. They gave me a good deal that I could not turn down. The car is much better then 2015 the ride is the best, I could not believe it so so More

by mklein1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fradin
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with the team. Drive safely in your 2022 Toyota Corolla LE, and enjoy it! We hope to see you back again at Al Hendrickson Toyota!

January 17, 2022

Service was done on time. All associates were pleasant and professional. In and on my way out in 45 minutes More

by ANAFA188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the kudos! We are delighted to hear the Al Hendrickson Toyota team continues to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care!

January 17, 2022

Waited 20 minutes before a service person waited on me but it was a Sunday morning. Not crowded but understaffed. Work done quickly on my vehicle More

by aapleskow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for your candid review. We apologize for the initial wait and sincerely appreciate your patience while we work towards providing more efficient service. Thank you for your kind words about the quality of our work, and we hope you'll continue to rely on Al Hendrickson Toyota for all your future service needs!

January 17, 2022

Right after my service my weather strip was starting to come off. After putting it back in, it’s been fine ever since. More

by ERINJOHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Al Hendrickson Toyota responded

Erin - I am sorry if we overlooked an issue with your weatherstrip, but I am glad the problem could be resolved. If there is anything further we can do to assist you, please don't hesitate to reach out. I look forward to providing you with a five-star experience down the road. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 16, 2022

I'm always able to get in right away. My service advisor is very knowledgeable and informative. Oscar is the best. More

by blessedchild3day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Oscar. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

January 16, 2022

It’s a pleasure working with Dexter and the team at Al Hendrickson Toyota, the whole new leave exercise & process was professional & simple to navigate. Thanks Dexter for being our point person! More

by hmpernick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
Jan 16, 2022 -

hmpernick responded

keeping it simply & friendly, Appreciative of Dexter and the team at Al Hendrickson Toyota!

Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! Dexter is an excellent member of our team, and it is wonderful to hear that he went above and beyond to assist you. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

January 16, 2022

This is the worst place that I have taken my car . The are so slow that I could never serviced my car. Don’t go to this place More

by grilloprecast
Customer Service
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Al Hendrickson Toyota responded

I'm sorry to hear that we didn't succeed in making your service visit more efficient. Our team does all they can to keep the flow of service moving so our guests can get back on the road quickly, and we will continue to make this a priority. If you're able to provide more detail on your experience, it would allow me to address your concerns with the proper personnel. Please consider reaching out to me when time permits. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 16, 2022

I had an excellent experience with this dealership, they delivered my truck earlier than expected. The sales person Madeyson was excellent as well! More

by WKINGSTEELERS88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeyson
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are so glad to hear that you found the right vehicle working with the Al Hendrickson Toyota team. Drive safely in your new truck, and we hope to see you back!

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