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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,345 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,345 reviews

January 03, 2022

Best car dealer in broward County will not trade for any other dealer, best customer service representatives More

by Paulette Balfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer , Shedrick Anderson
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you, Paulette! It really means a lot to know our service stands out to you. We look forward to our continued relationship! - Al Hendrickson Toyota team

January 03, 2022

I brought a new Toyota Camry 2022 on Dec 30 2021. That was a pleasure, I had the best experience at Al Hendrickson The salesman was very Professional, Honest, Friendly not pushy He explained everyt More

by mimisanz420
Customer Service
Recommend Dealer
Yes
Employees Worked With
Manager ' the Brasilian " &The finance' Alex Guerra'
Jan 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We strive to make the purchasing process go smoothly, and it is wonderful to hear that this was reflected in your time working with Imad and the Al Hendrickson Toyota team. Drive safely in your new 2022 Toyota Camry, and enjoy it! We hope to see you back again down the road!

January 03, 2022

Jorge Ruiz was fantastic and very knowledgeable. He be the one lm going to deal with next time. More

by Wordofmouth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Jorge went above and beyond to assist you. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 03, 2022

My Name is Juan. A. MoralesMy Vehicle was service at Al My Name is Juan. A. Morales My Vehicle was service at Al Hendrickson Toyota My Service Advisor was Mr. Klaus Cobb. Mr. Klaus is very professional. More

by morales7988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Klaus Cobb
Jan 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Juan! We strive to deliver a seamless service experience for our guests, and it means a lot to hear that this was reflected in your time working with Klaus. We appreciate you taking the time to share and will be sure to pass on the kind words to him. Safe travels, and we hope to earn your business again at Al Hendrickson Toyota!

January 03, 2022

When I arrived No line you don’t know who welcome you When I arrived No line you don’t know who welcome you in I would like 15 minutes Nobody asking what I need But after that it was great I get More

by VOVABEYGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback. I apologize that you weren't welcomed to our dealership and will speak with my team about what happened here. If there is anything further that I can do to assist you, please give me a call. Gary Cann - Vice President Parts and Service - (954) 972-1100

January 02, 2022

Jarrett was easy to work with and they had me in and out in no time. More

by adam.geller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Al Hendrickson Toyota responded

Hi Adam - Thanks for leaving Al Hendrickson Toyota a five-star review! We are so happy to hear that Jarrett could get everything taken care of for you, and you left satisfied with our services. Have a great day!

January 02, 2022

Jarrett is the absolute best! He makes sure that I am taken care of and is always kind. More

by MARCIEINLOVE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Al Hendrickson Toyota responded

Marcie, it's always our goal to make sure all of your needs are met, and we're thrilled to hear that Jarrett is succeeding. All of us at Al Hendrickson Toyota are grateful for your business, and we wish you safe travels until we see you next!

January 02, 2022

Salesman Charles Junior was very helpful and knowledgeable. Transition from old car to new car was done very smooth. Thanx More

by DOLLYH27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Al Hendrickson Toyota responded

Dolly, we're happy to hear that Charles made your purchase experience so seamless and simple. It's our pleasure to provide you with all the information you need to make a confident choice at Al Hendrickson Toyota, and we hope you're enjoying every mile in your new car!

January 02, 2022

I did not get my oil change customer service from Chris was terrible, he was rude and sarcastic. More

by marialonres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Al Hendrickson Toyota responded

Maria, I'm sorry to hear this, as it isn't the client experience we hope to provide. Would you please give me a call so I can better understand what happened here and ensure your oil change is taken care of? I will look for your contact details in the meantime. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 01, 2022

Carlos agent excelent customer service but the dealer did not wash the car beside that great More

by lishyram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing some details about your recent experience. We want our guests to be satisfied with every aspect of their service visits, so we appreicate you informing us of what could've elevated your experience. We'll be sure to keep this in mind moving forward, and we hope you'll continue to rely on Carlos and the Al Hendrickson Toyota team for all your future service needs!

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