Al Hendrickson Toyota

This is my second car I bought and I have nothing but great things to say about this dealership. The sales reps are great especially Juan! Thank you! Thank you! great things to say about this dealership. The sales reps are great especially Juan! Thank you! Thank you! More

Always get treated nicely at this dealership. Everyone is very helpful. Fair prices and usually good selection. is very helpful. Fair prices and usually good selection. More

No one answers phone. Service tech tried a scam with alignment. This was outrageous! I am very disappointed with this service alignment. This was outrageous! I am very disappointed with this service More

Service Center was busy. However I was able to be taken before my appointment time. before my appointment time. More

The staff was amazing,,,, everyone was able to help me get what I truly needed at the best price possible.. thanks to a gentleman named Craig I believe made it all happen… will definitely bring the whole get what I truly needed at the best price possible.. thanks to a gentleman named Craig I believe made it all happen… will definitely bring the whole family to get there cars from here… and we live in hollywood More

I am ready happy with the service, could not find any better! thank you so much! better! thank you so much! More

Hadn’t been to this dealership in a long time. Wasn’t sure what to expect. Jarrett was my service advisor. Extremely efficient and attentive to my concerns. Kept me in the loop and had work done that I a sure what to expect. Jarrett was my service advisor. Extremely efficient and attentive to my concerns. Kept me in the loop and had work done that I authorized. He deserves 10 stars. More

Over the Christmas weekend I had an issue with my car. I was abit worried because of the holiday that i would not have my car to go to work. My intention was to get a rental for work until my car is ready. was abit worried because of the holiday that i would not have my car to go to work. My intention was to get a rental for work until my car is ready. J met with Chris and he told me he would let me get it back on Monday which was understandable. On Sunday afternoon he call me to let me know my car was ready. I was so excited because it save me the extra money for rental. Thanks Chris for your service and making sure my car was ready before I expected. More

My buying experience was great. However, during the test drive, I noticed that the windshield was blurry. The salesman attributed the problem to the windshield needing to be cleaned and told me that he woul drive, I noticed that the windshield was blurry. The salesman attributed the problem to the windshield needing to be cleaned and told me that he would have it fixed. A couple of days later I noticed the same issue. I called the sales representative and he told me to take it to the service department. I requested some time off at my job to take the car back as instructed. When I got there, I stood for at least 5 minutes without being acknowledged. Someone finally asked how he could help. I explained the situation and took him to the car. After looking at the windshield, he told me to take the car back to the sales department. I told him that the sales department sent me to them. He then consulted with someone else and they finally opened a ticket. I was instructed to wait inside the waiting room. After about 2 hours I was sent home because they had to order the part. A couple of days later, once I received the confirmation that the part was in, I made an appointment. I couldn't keep the appointment so I rescheduled. I took another day off and took the car back to be fixed. I was informed that the technician who was to replace the windshield was out of the country. They casually told me to come back on January 4th. In the meantime, I am driving with my vision impaired by a blurry windshield and now I have to take off from work again on the 4th?? The best solution that I got was to drive up to the dealership early on the day of and they would provide me with a rental to drive to work, then drive back to pick up the car when ready.I feel that they should have kept the car and provided me with a loaner because of not only the inconvenience but the risk that I have to take to drive while looking through a windshield that appears to be coated with Vaseline. More

I have always loved this place but since covid they take too many cars so what use to take 1 hour now takes 3. too many cars so what use to take 1 hour now takes 3. More