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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,573 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,573 reviews

January 01, 2022

The salesman in this dealership was initially wonderful to work with. However after all convincing words to assure me the trade in value of my vehicle as expected, it never met my expectations. This convi More

by MLIN0612
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ramirez
Jan 06, 2022 -

Al Hendrickson Toyota responded

Thank you for bringing this to my attention. We take pride in providing an excellent value to our guests and I apologize that you weren't satisfied with our offer. I would like to look into the details of what happened here, so please consider giving me a call. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

January 01, 2022

The service writer Jennifer Burton has been nothing but a professional. She took time listening to me and gave me suggestions. More

by FRANCISM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Burton
Jan 03, 2022 -

Al Hendrickson Toyota responded

We're delighted Jennifer took great care of your service needs. Thanks so much for choosing Al Hendrickson Toyota. Drive safely!

January 01, 2022

The customer is not a priority myself waited for 30mins before someone assisted me unprofessional More

by Loraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles
Jan 26, 2022 -

Al Hendrickson Toyota responded

Loraine, We have a much higher standard of service for our customers than this and I apologize that we dropped the ball during your visit. I will address this feedback with our team to ensure we are going above and beyond to assist our customers. I hope for a chance to make things right down the road, and if there is anything you would like to discuss with me directly, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 01, 2022

Had an amazing experience for my sons first car buying experience!! Fred, Joe and Marcos were amazing!! Would definitely recommend Al Hendricksons dealership. More

by Gina6887
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Cheshier
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Gina! Hearing that your son had such an outstanding first purchase experience working with Fred, Joe, and Marcos made our day. Congratulations to him on his new vehicle, and we hope to see you both again at Al Hendrickson Toyota!

January 01, 2022

I had very professional and friendly service when I took my car in for an air bag replacement and would definitely recommend you for any type of car repair, service and purchase to everbody. More

by SGERSHON28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that the Al Hendrickson Toyota team was able to get the job done. Drive safely, and we hope to see you back!

January 01, 2022

Very pleasant and considerate for the amount of volume that goes through the dealership. Great people and dealership. More

by BOLSON3244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! It means a lot to hear that you had a successful experience working with us. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

January 01, 2022

Service has always been very good and makes things easier with your Transportation. I still think the building is small and old. More

by CAPTAINBRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Brian! We strive to deliver seamless and accommodating service, and it is great to hear that this was reflected in your experience. If there is anything more we can do to assist you, please feel free to reach out! - The Al Hendrickson Toyota team

January 01, 2022

Great place nice people honesty know my car is in good hands would recommend to friends and family More

by DEONPRESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Al Hendrickson Toyota responded

We are always happy to help you out, Deon! Thanks for supporting Al Hendrickson Toyota and we'll see you next time!

January 01, 2022

Great work and communication from the service advisor. It was an easy and fast way to get my vehicle serviced. More

by J3tiffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

January 01, 2022

Easy and quick whay to purchase a new Toyota. All team members were profesional and curtious. More

by mdmerkle1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Marshall
Jan 03, 2022 -

Al Hendrickson Toyota responded

Our team is committed to sending our guests home in vehicles that are right for them. Thank you for the kudos and we wish you many safe and happy miles! - Al Hendrickson Toyota

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