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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,262 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,262 reviews

November 20, 2021

The service was very nice. I felt comfortable. If you can tell the people use headphones will be great! More

by JESSICAGUZMANC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Al Hendrickson Toyota responded

Jessica, thanks for leaving Al Hendrickson Toyota this great review! We're pleased that our team was helpful and kind.

November 20, 2021

My Experience was quick, and easy. Everyone involved was professional and knowledgeable. Will be a returning customer. More

by KINGC90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck , Dexter Marshall
Nov 22, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and hope to see you back at Al Hendrickson Toyota. Safe travels!

November 20, 2021

Think Oscar is great. He has been there for me in multiple situations and is much appreciated. More

by kestocker10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with Oscar. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

November 20, 2021

I’m very happy that I chose Hendrickson Toyota to buy my car. I was very well assisted from the seller, broker, manager. They were the best, and I’m very happy with the car. I recommend you all 100%. Thank More

by Maria Oliveira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Al Hendrickson Toyota responded

We're delighted to learn that you had a most pleasant visit, courtesy of our sales team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Enjoy your new ride, Maria! - Al Hendrickson Toyota

November 19, 2021

Es el mejor sitio para comprar carro la atención es excelente tanto los vendedores y en el departamento de servicio sus empleados son muy atentos recomendare este consecionario por su buen servicio More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Nov 19, 2021 -

Al Hendrickson Toyota responded

William, gracias por la reseña y por las palabras excelentes sobre nuestros equipos de ventas y servicio! Es nuestro placer ayudarle encontrar y mantener el carro perfecto - y esperamos verle en Al Hendrickson Toyota por la próxima! Un afectuoso saludo!

November 19, 2021

This is the only dealership that is not gouging people with an artificial mark-up ABOVE standard MSRP prices. Every other dealership is adding $4K to $15K above MSRP because of the inventory shortage of n More

by gajano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Why is Piero not listed? Do you keep him in a dungeon or something? He was helpful too!
Nov 19, 2021 -

Al Hendrickson Toyota responded

We couldn't be more appreciative of you making the trip to Al Hendrickson Toyota, and we are delighted to hear that Leo was so helpful and accommodating. We are thrilled to have you as a customer, and we can't wait to see you back to pick up your new car! Until then!

November 19, 2021

My questions about the buttons and knobs were answered. I was told the time the oilchange would be completed, which was true, but i was not notified that it was complete—not a big issue. More

by MSTERRYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to detail your experience for us. We're so glad our team took the time to make sure you felt fully informed and confident with your vehicle's features. We'll make more of an effort to enhance our communication at future visits to Al Hendrickson Toyota, and we look forward to taking care of your service needs again down the road!

November 19, 2021

Always a pleasure dealing with Al Hendrickson Toyota. They have exceeded my expectations. Thank you More

by JODIGIRL13JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Al Hendrickson Toyota responded

Jodi, your positive feedback means the world to us at Al Hendrickson Toyota! The pleasure is truly all ours, and we look forward to working with you again next time you stop by!

November 19, 2021

Well the service area personnel don’t know how to talk to people, train them More

by NICHOLASBRANDTMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
Dec 20, 2021 -

Al Hendrickson Toyota responded

Nicholas - I appreciate you bringing your experience to my attention. Every department of our dealership strives to deliver courteous customer care, and I apologize that our service team missed the mark here. It would be helpful to have more details about your visit so that I can address these concerns adequately. I encourage you to contact me at the following number so I can offer my support and work towards a better customer experience with my team. Kindly, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 19, 2021

I continue to purchase/lease vehicles at this dealership because our experience with sales, finance and maintenance is always outstanding. More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Silcox , Dexter Marshall
Nov 20, 2021 -

Al Hendrickson Toyota responded

We simply can't ask for better feedback than this! It's wonderful to hear we continue to exceed your expectations at Al Hendrickson Toyota, and we look forward to our next opportunity to work together!

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