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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,451 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,451 reviews

December 04, 2021

Service was excellent with knowledgeable friendly people I personally like Al Hendrickson Toyota and I will recommend to my friends More

by KAKALAYIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
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Dec 06, 2021 -

Al Hendrickson Toyota responded

Thank you for the recommendation and all-around fantastic review! We're so glad we're delivering the friendly, knowledgeable client care we aim for - and we appreciate you trusting us with your business! See you next time. - the Al Hendrickson Toyota team

December 04, 2021

Service was excellent and wait time satisfactory, seeing I did not have an appointment to replace my tire. More

by dor_latham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Al Hendrickson Toyota responded

We're so glad we could accommodate your schedule and get you taken care of in a courteous and timely manner. Thank you for the amazing review and for choosing Al Hendrickson Toyota!

December 04, 2021

Nice and professional customer service, Francisco take care me , and found the right car for me, I’m so grateful . Thanks. More

by Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
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Dec 06, 2021 -

Al Hendrickson Toyota responded

We couldn't be happier that we could find you the perfect car, Patty! Thank you for the amazing feedback and for choosing Al Hendrickson Toyota - we wish you many safe travels ahead!

December 04, 2021

I could not have had a better experience purchasing a car. I love the car; my wife loves the car; and I’ll see you again before 2026. More

by ALLENEBADGETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valery (unknown last), Fernando Rodriguez
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Dec 06, 2021 -

Al Hendrickson Toyota responded

We couldn't be happier that we've set a new standard in your vehicle-buying experience! Thank you for the outstanding review and for taking your car search to Al Hendrickson Toyota - we hope you and your wife continue to love the new ride!

December 04, 2021

As usual a very fine and courteous service provided by the service person at Hendrickson More

by SDEVOCHT
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Al Hendrickson Toyota responded

We appreciate this review of Al Hendrickson Toyota! It makes us happy that our team delivered a great service experience. See you again next time!

December 04, 2021

Al Anderson has a fast reliable Customer service team. They get you in and get you out with reliable service. thank you More

by MICHAEL D Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Al Hendrickson Toyota responded

We're glad you can count on the Al Hendrickson Toyota team, Michael! Thank you for the outstanding review and for placing your trust in us - we'll be here when you need us next!

December 04, 2021

This was my first time here, in which I had a 8:15 appointment to get my oil changed, and didn’t get to leave until 11. Very disappointed in that type of wait time, for a very simplistic service. More

by AMERICANSAVAGE84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Al Hendrickson Toyota responded

It's disappointing to hear that we haven't made the best first impression. Allow me to assure you that providing our guests with efficient service is always a top priority. We will continue to make this a focus as we move forward, and we hope you'll allow us another chance in the future to provide you with better service. If you have any additional feedback, feel free to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 04, 2021

Klaus give a excellent service. I hope the everything they fixed in my car is the right thing More

by Patricia
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Dec 06, 2021 -

Al Hendrickson Toyota responded

Thank you for your positive feedback and for your confidence in Klaus and the Al Hendrickson Toyota team, Patricia - if there's anything else you need, please don't hesitate to get back in touch! Take care.

December 04, 2021

Service people are unreliable, they lie to the customers and like to inflate the invoice More

by CRISTANCHO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Armano
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Jan 05, 2022 -

Al Hendrickson Toyota responded

We do not run our business to deceive our guests or take advantage of them. We understand the value of transparency, and our team works hard to show this during each visit. It sounds as though it would be best if we spoke about your experience. Would you please reach out to me whenever you are next available? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 03, 2021

When I came into the dealership the sales rep gave me excellent costumer service, he was professional and very helpful. More

by M.JMLR44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Customer service is our priority, and we are delighted to see you were happy with our team! Thanks for choosing Al Hendrickson Toyota. We hope to see you back again soon!

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