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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,449 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,449 reviews

December 02, 2021

Best car dealer. I have ever been best car I ever driven. Tell my friends More

by ANAGUZMAN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Feedback like yours makes us so happy! Thanks for giving Al Hendrickson Toyota your kudos after we could assist you so successfully. Enjoy!

December 02, 2021

Extremely overpriced plus waiting hours are more than four hours. Short staffed among other things. More

by paulinetackore1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

We pride ourselves on delivering a better service experience than this, and it's disappointing that we let you down. I apologize for that extended wait time during your visit, and I would also be more than willing to speak with you directly about the cost of your recent service and ensure that we clear up any confusion. Again, I'm sorry for the negative experience, and I hope to make things right. Please give me a call at (954) 972-1100. Thank you, Gary Cann - Vice President Parts and Service

December 02, 2021

Had Good customer service, was told wrong time to return and had to wait a while for my vehicle. More

by AYLEAHWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for bringing this to our attention, Ayleah. I apologize for the incorrect quote and will speak with my team about the importance of providing our guests with the most accurate information possible. It is lovely to hear that you received good customer service from our team during your visits, though, and we hope you'll continue to rely on Al Hendrickson Toyota for all your automotive needs! -Gary Cann - Vice President Parts and Service - (954) 972-1100

December 02, 2021

Excelente y rápido servicio, los agentes de servicio son diligentes. Las áreas comunes se ajustan a las necesidades100 % recomendado More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Francisco, gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

December 02, 2021

This dealership has good customer services and experienced technicians. It is worth to recommend to others More

by DZUNGFLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Al Hendrickson Toyota responded

We're pleased to hear our team's expertise has earned your recommendation! All of us at Al Hendrickson Toyota appreciate your business, and we wish you safe travels until we see you next!

December 02, 2021

Nicholas and Jennifer really made my experience they are Nicholas and Jennifer really made my experience they are very easy I always go back and see them More

by NNICKJEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas and Jennifer
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your kind review of Nicholas, Jennifer, and the team! We appreciate your business and we look forward to your next visit to Al Hendrickson Toyota.

December 02, 2021

Very professional, answered all my questions, very satisfied. I will definitely recommend them, ken and Riccardo helped getting everything ready for me. More

by Lina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken and Riccardo
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Thanks for giving Ken and Riccardo a shoutout, Lina! We're thrilled they could provide a five-star experience for you while you were in the market for a new ride. Enjoy! - The Al Hendrickson Toyota Team

December 02, 2021

Customer service is excellent! Helpful and patient staff. Clean facility. My first time and I am impressed. More

by THE4CLUMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Al Hendrickson Toyota responded

Excellent customer service is our foremost priority, so thanks for giving it a shout-out! Take care, from the whole Al Hendrickson Toyota team - we hope to see you again!

December 02, 2021

No puse las 5 estrellas porque reporte goteo del sunroof cuando llueve y me dijeron que eso era normal, he preguntado a amigos si les pasa eso y me han dicho que no, ahora no sé que veracidad hay en lo que More

by COYOQUE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Gracias por su comentario. Lamentamos oír de la inconveniencia con su sunroof, y quiero abordar estas preocupaciones directamente para que pueda ayudar en cualquier manera posible. Por favor comunicarse conmigo cuando el tiempo lo permita - no puedo encontrar sus detalles de contacto. Gracias, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 02, 2021

Very good with first time buyer like myself. Quick service, friendly staff, efficient service,comfortable. More

by MARGARETHARVEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Hi Margaret - We are proud to receive your glowing feedback! Thank you for giving Al Hendrickson Toyota your business, we hope to work with you again down the road.

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