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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,443 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,443 reviews

December 02, 2021

The customer service is great. The staff works with you and help you find a car that matches your need More

by GEORGESALIX01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syncia
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share how much you appreciate our team's exceptional customer service, George! It's always our pleasure to take all the time necessary to find you the perfect vehicle to suit all your needs. Though it sounds like you've had a satisfying experience, we would be so grateful to know if there was something more we could've done to earn a better rating from you. Please don't hesitate to reach out if you have any additional feedback you can share. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

December 02, 2021

La atención del personal de ventas y financiero es EXCELENTE!!!! Todo el proceso de compra y venta de mi vehículo fue rapidísimo !! En tres horas llevé mi carro y salí de allí con carro nuevo!! More

by OHASTAMORIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ordoñez 5 estrellas . Andres Villalobos 5 estrellas
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Estamos muy felices oír que pudiéramos ayudarle encontrar el carro perfecto para usted! Gracias por compartir y por poner su confianza en el equipo de Al Hendrickson Toyota - que tenga muchas millas seguras adelante! Un afectuoso saludo!

December 02, 2021

Excellent customer service reps. Acceptable waiting time. Relaxing waiting room and lovely snacks! Car clean upon leaving. More

by susanzimbler1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

susanzimbler1945 responded

Thanx for including me.

Dec 03, 2021 -

Al Hendrickson Toyota responded

Susan, we are so happy to hear that your recent service experience was so positive and successful! Thank you for trusting Al Hendrickson Toyota with your business, we hope to work with you again down the road.

December 02, 2021

excellent costumer services. price quoted : price keep it. super good deal workout for me. thanks More

by luis martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariel
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Luis! It's wonderful that you were able to have a great purchase experience with the Al Hendrickson Toyota team. Enjoy!

December 02, 2021

The person that directs the back office has no customer service skills a gentleman named Eric is really disrespectful they need to rehire a whole new back office sales employees are amazing More

by JASEM_HAREB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Coxwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

As you can imagine, your feedback is concerning. We have a much higher standard for our guests than this and I apologize for the way you were treated while visiting with us. I think it might be best if we spoke directly so that I can make sure these issues are properly addressed. If you are willing to discuss your concerns with me directly, will you please consider giving me a call? Jessica Fernandez - Asst. to the Chairman - 954-545-6502

December 02, 2021

great service at dealership excellent service Jarret is a good and honest service 'that helped me fix the car More

by frankdwoolcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Al Hendrickson Toyota responded

It makes us happy that Jarret was helpful in fixing your vehicle. Thank you for trusting the Al Hendrickson Toyota team to take care of you.

December 02, 2021

I like to go to there for car services because they get the job done and the person that always help me is Klaus. He’s very professional, he knows what he’s doing and give me discount when there is a coup More

by Neilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Dec 03, 2021 -

Al Hendrickson Toyota responded

We love hearing that you can rely on Klaus for exceptional customer service and high-quality automotive care, Neilla! All of us at Al Hendrickson Toyota feel fortunate to have such loyal customers like you, and we look forward to our next chance to work together!

December 02, 2021

They always do there best to keep the customers happy. The work is always excellent. More

by VICTOR.SIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Victor! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 02, 2021

Everybody wrote it as a team that what makes the Everybody wrote it as a team that what makes the difference thank you Al Hendrickson Toyota More

by JACKIEWT7432
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Dec 03, 2021 -

Al Hendrickson Toyota responded

We're grateful to have earned your five stars. Thanks so much for being a great Al Hendrickson Toyota customer!

December 02, 2021

Great service and on time and very neat and very courteous to customer and very helpful More

by divemaster48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Al Hendrickson Toyota responded

Thank you for your kind words about our team! We are grateful to have you as a customer and we look forward to the next opportunity to assist you here at Al Hendrickson Toyota.

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