Al Hendrickson Toyota

I took my car in for a 10,000 mile check up and specifically asked for my left tire to be checked because the pressure kept going down. Henry told me that all they needed was more pressure. Once I specifically asked for my left tire to be checked because the pressure kept going down. Henry told me that all they needed was more pressure. Once I got home I realized a screw was stuck on the tire and had to bring it back in the next day after being there 2 hours for “express” maintenance. Luckily Jennifer was nice and found another tire with metal in it so two tires had to be replaced. The service I got from Henry was absolutely unacceptable and dangerous. More

Wait a little bit longer than I expected but no shuttle service for me because I was living in Sunrise . Think about that I bought 3 cars in your place check your records. Hopefully next time I can get the service for me because I was living in Sunrise . Think about that I bought 3 cars in your place check your records. Hopefully next time I can get the shuttle back home if I need to wait too long time over there, thanks! More

Adequate service, mediocre wait area, disorganized reception area, and Inconsistent communication between the service being done and the waiting customers. reception area, and Inconsistent communication between the service being done and the waiting customers. More

The service is not bad but people are parking in the handicap spots in front of the dealership with no permit and the people that work there I’m not doing nothing about it when I told them to move the c handicap spots in front of the dealership with no permit and the people that work there I’m not doing nothing about it when I told them to move the cars they did not do anything about it More

The salesman Ricardo Effio was outstanding, a great asset to your dealership I will recommend him to my friends to your dealership I will recommend him to my friends More

The scheduling is convenient. The service is done properly. The agent are helpful. The price is kind of high. The service is done properly. The agent are helpful. The price is kind of high. More

When I first leased this, I asked how to get the E/W/ N/S directions . I was shown how to turn to Maps. Last month I was lost and turned to Maps but nothing came up. It was VERY upsetting. Today I asked wha directions . I was shown how to turn to Maps. Last month I was lost and turned to Maps but nothing came up. It was VERY upsetting. Today I asked what I had done wrong. I was told that I have to PΑΥ for that! I’ve had a compass for over 30 years. I never would have leased this car if I had known. Shame on you! I also dropped my key about a foot down from a kitchen cabinet hook into my sink and it broke! How flimsy can that be? I’ve had keys there for 33 years. Sometimes they drop... but never break. And you want me to pay to replace them?I will not deal with Toyota in the future, or will I recommend you (I was even lied to when I leased the car, but that’s α whole other story). More

Always well come when I needed service. I can't complain anything. I advise everyone to take advantage of the good job. I can't complain anything. I advise everyone to take advantage of the good job. More

As usual the job was done efficiently. The service is handled well by Henry Delgado in the service department. The service is handled well by Henry Delgado in the service department. More

Oscar is the best. Has been taking care of me and my vehicles since 2018 Has been taking care of me and my vehicles since 2018 More